12 Jul 2023
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.
The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.
TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).
TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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Business going digital: unifi kicks off its business webinar series for 2021 with reboot 5.0
unifi Business Club (uBC) kick off its 2021 webinar series with REBOOT 5.0, focusing on how businesses could build and retain customer loyalty in this digital age unifi continues its efforts in empowering Malaysian SMEs through complete business solutions, helping them to become sustainably-ready and economically-resilient. With that, unifi aims to enable the digital transformation of SMEs with not just products and solutions but also support programmes. Today, unifi, via its one-stop business community for SME, unifi Business Club (uBC), organised REBOOT 5.0, which focuses on how businesses could build and retain customer loyalty during these times of adversity. Ignatius Ong, Chief Executive Officer of Touch & Go Digital, Khalil Jaffri Muhammad Muri, Head of Retail Business Division of Petronas Dagangan, and Khaidhir Elias, Value Program Lead of unifi SME, shared their point of views and insights on enhanced customer loyalty for the digital future. Speaking at the event, Khaidhir said: "As the leading telecommunications service provider for Malaysian SMEs, unifi continues to organise programmes such as business webinars which are very relevant in today's landscape towards accelerating digital economy. This REBOOT 5.0 webinar series is a not to be missed online event, specially organised for our business customers. This is part of our commitment to facilitate the digital adoption and digitalisation of our business customers towards accelerating their growth. More programmes by uBC are in the pipeline, so stay tuned!" "Through uBC, unifi supports local SMEs by equipping them with the right skills and knowledge in ensuring business owners stay ahead of the competition in this digital age. This is in line with the unique role of Telekom Malaysia Berhad (TM) as the enabler of Digital Malaysia and in support of the Government's nation-building initiative including MyDIGITAL," he added. uBC acts as a one-stop business community for all SME needs to grow digitally. The community provides practical solutions and support, connects SMEs to various business associations and supporting agencies to enable them to grow and realise their full potential. Serving close to 400,000 businesses of all industries and sizes, unifi also provides value-added solutions offerings by leading industry experts to uBC members through various upskilling and reskilling avenues, to help them adopt digital tools with ease. Among these learning avenues for SMEs are the free live webinar series, Sembang Business and REBOOT sessions. Sembang Bisnes is a live Q&A and sharing session with reputable SME entrepreneurs, while REBOOT is a dedicated webinar session with industry experts, aimed at helping uBC members and SMEs gain business knowledge. Both are conducted live via unifi Business Club various social media accounts. Through its strong partnerships, unifi gathers industry leaders to discuss the current economic landscape, business-related queries and share valuable advice with the audience. Past sessions featured notable representatives from MDEC, SME Bank, KryptoPOS, enginemailer, TM Info Media Sdn Bhd (TMIM) and Digital Marketing Consultancy (DMC). To tune in to the upcoming free live webinars and learn more about how to stay ahead in the market with unifi, visit unifi Business Club Facebook page at www.facebook.com/unifibusinessclub.
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted. The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)). TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
TM to enhance customer experience with 2600 MHz spectrum
Accepts offer from MCMC for total applicable fee of RM37 million over five (5) years Telekom Malaysia Berhad (TM) reaffirmed its commitment to enhancing customer experience, capacity and value with the 2600 MHz spectrum band acquired from the Malaysian Communications and Multimedia Commission (MCMC) recently. TM accepted the offer from MCMC for a 20 MHz spectrum block of the 2600 MHz spectrum band through its subsidiary, Webe Digital Sdn. Bhd. (“webe”). The allocated block of 2575 MHz to 2595 MHz is effective from 1 July 2022, with total applicable fee of RM37 million over a period of five (5) years and according to the following components: Upfront fee of RM7,060,000.00 Annual fee of RM5,984,000.00 to be paid by 15 December each year TM’s Group Chief Executive Officer, Imri Mokhtar said that the spectrum provides substantial value and leverage to TM as a leading convergence provider. “The increased capacity will enable TM to provide seamless fixed and wireless access, and content to its retail and enterprise customers at home, office or on the move.” “The acceptance of this spectrum offer is also aligned with our future direction in embarking into a dynamic digital space. With our strong and extensive fibre infrastructure, the spectrum will enable future expansion of telecommunication services to customers, for an end-to-end converged experience,” Imri added. “We would like to express our sincere appreciation to the Ministry of Communications and Multimedia as well as MCMC for extending the spectrum allocation to TM.” The allocation of the spectrum also allows TM to support the national agenda in delivering extensive telecommunications coverage with high service quality, especially through the Jalinan Digital Negara (JENDELA) and the Malaysian Digital Economy blueprint (MyDIGITAL).
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