FY2022 Key Highlights (vs FY2021)
· Operating Revenue grew 5.1% from RM11.53 billion to RM12.12 billion, with growth across all customer segments and product lines
· EBIT grew 22.2% from RM1.71 billion to RM2.09 billion, driven by strong revenue growth and improved cost efficiency
· PATAMI grew 27.7% from RM0.90 billion to RM1.14 billion, contributed by lower financing cost
· CAPEX investment at 20.0% of revenue or RM2.43 billion, highest in 5 years primarily on growth in fibre service and network expansion
· Final interim dividend at 7.5 sen per share declared amounting to RM286.6 million, with total dividend of 16.5 sen per share amounting to RM627.5 million for 2022
· ESG rating upgraded, FTSE Russell rated 3.6 from 3.1 in 2021; CDP rated ‘B’ from ‘C’ in 2021. Both above industry average
· FY2022 overall performance showed strong results with good trajectory and operational excellence across all lines of business
The financial year 2022 (FY2022) performance, ended 31 December 2022, represents Telekom Malaysia Berhad’s (TM) progress of its 3-year transformation programme (2021-2023). Moving into the final year of this transformation phase, TM remains committed to its focus in delivering value to its stakeholders.
Operating revenue grew by 5.1% to RM12.12 billion, from RM11.53 billion in 2021, fuelled by demand in connectivity, solutions and infrastructure. TM continued to strengthen its core businesses across Unifi, TM One and TM Global amidst intensified competition in the market.
Through revenue growth and improved cost efficiency, TM’s Earnings Before Interest and Tax (EBIT) grew by 22.2% to RM2.09 billion, from RM1.71 billion last year.
Profit After Tax and Minority Interest (PATAMI) rose to RM1.14 billion from RM0.90 billion, up 27.7% through higher operating profit and lower financing cost.
Capital Expenditure (CAPEX) stood at 20.0% of overall revenue, amounting to RM2.43 billion invested to deliver growth in fibre services, network modernisation and upgrades.
Unifi’s continuous growth momentum
Unifi continues its leadership in converged solutions of fixed broadband, mobile services, digital content and solutions for both consumers and MSMEs, recording a revenue growth of 7.5% from RM5.22 billion to RM5.61 billion contributed by increased number of home and MSME customers.
Unifi fixed broadband customers grew by 9.3% and exceeded the 3 million mark in 2022. To celebrate this milestone, customers were rewarded with free viewing of all 72 Unifi TV channels for one month, as well as pay-per-view movie discounts in appreciation for their trust and loyalty.
Unifi launched its 5G services in November 2022, offering Uni5G plans to Unifi Mobile postpaid and prepaid customers. 5G will reinforce TM’s converged leadership to provide the widest and fastest all-in-one solution for fixed broadband, mobile service and digital content.
Unifi Business’ digital solutions continue to boost and support MSME’s digitalisation needs from cloud storage, eCommerce hub, cybersecurity and digital marketing, serving critical needs from connectivity to digital solutions, accelerating their business growth.
TM One drives enterprise-grade innovative solutions
TM One reported a 0.5% growth in revenue from RM3.32 billion to RM3.34 billion in 2022, after several years of revenue decline amidst changing market dynamics and competitive landscape. This is attributed to higher recurring revenue and bespoke solutions deployment, as a trusted technology partner for large enterprises and the Government.
Utilisation of data centre space and power have also increased in 2022. The twin-core data centre of KVDC and IPDC have obtained Green Electricity Tariff (GET) from TNB as well as Green Building Index (GBI) and Leadership in Energy Environmental Design (LEED) certifications.
To strengthen its partner ecosystem, TM One launched ‘5G Sphere’ in October 2022 and today counts on over 70 leading technology and smart solution partners to accelerate the co-creation of 5G use-cases. On the other hand, Credence is advancing enterprise’s ‘cloud-first strategy’ as well as developing technologically-skilled professionals to accelerate cloud adoption in Malaysia.
TM Global positions Malaysia forward as a digital hub in the region
TM Global (rebranded from TM Wholesale) delivered a strong performance which made a significant contribution to the overall 2022 performance. TM Global’s revenue grew 7.8% from RM2.58 billion to RM2.78 billion, on the back of higher domestic data and international digital demand.
Domestically, TM Global is the preferred partner for High-Speed Broadband Access (HSBA) with the highest new installation in 4Q 2022. Advancing the country’s 5G rollout, almost 4,000 fiberisation sites were completed for the year.
Internationally, TM Global closed deals from US-based hyperscalers and Asia-Pacific carriers for its wholesale data centre solutions and international data services, elevating Malaysia as a trusted digital hub for the ASEAN region.
Commentary and Outlook from Dato’ Imri Mokhtar, TM Group Chief Executive Officer
“2022 was a milestone year for TM, tracking well in our transformation with growth across our business segments – Unifi, TM One and TM Global, and cost efficiency improvement. The stronger financial position places TM in a position to deliver better value and benefits for our stakeholders – customers, shareholders, partner ecosystem and community.
“TM is committed to continuously invest in shaping a Digital Malaysia through technology that empowers communities, businesses and Government – not just in our core business, but also in new, adjacent growth areas such as cloud, data centre, cybersecurity and platform-services.
“Sustainability will also be a domain we strive to make continuous progress. We have seen improvements in TM’s ESG ratings, for example the FTSE Russell ESG score rising from 3.1 to 3.6 in 2022 and also the CDP rating upgrade to ‘B’ from ‘C’ last year, both above the industry average. On governance, TM upholds transparency, disclosure and zero-tolerance to all forms of corruption, receiving the Gold Category in the recent Integrity, Governance and Anti-Corruption Award (AIGA) 2022.
“As part of TM’s next transformation to become a human-centred TechCo, we announced a reorganisation in December 2022 to streamline our core businesses and subsidiaries under a new entity named TM Technology Services Sdn Bhd (TM Tech). TM Tech is set to become the main operating entity of the Group with effect from 1 March 2023. This new corporate structure will be the catalyst for the next phase of TM’s transformation to reinforce its fixed-mobile convergence leadership, further improve operational efficiencies and deliver a more seamless customer experience.
“On the back of our current business momentum, there are new opportunities in the adjacent growth areas but also industry headwinds in terms of regulatory policy and higher technology costs. We are continuously assessing the impact of industry developments and will work closely with key stakeholders towards providing technology that is accessible to all in this digital era.”
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KUALA LUMPUR, 5 May 2025 – Telekom Malaysia Berhad (“TM” or “the Group”) has been officially announced as the Official Partner of the National Sepak Takraw Team, in a partnership with Persatuan SepakTakraw Malaysia (PSM). This strategic collaboration reinforces TM’s commitment to nation-building and Malaysia’s sports development. The partnership was formalised recently in a document exchange ceremony held at Seri Pacific Hotel, Kuala Lumpur, attended by Dato’ Mohd Sumali Reduan, President of PSM, and Nor Fadhilah Mohd Ali, Chief Corporate Officer of TM. Through this two-year collaboration, TM will play a key role in advancing Malaysia’s sports development agenda by supporting the National Sepak Takraw Team’s participation in major regional and international tournaments, including the Asia Cup 2025 in Kuala Lumpur, the SEA Games 2025 in Bangkok, and the ISTAF World Cup 2026. Sepak Takraw, a sport deeply rooted in Malaysian culture, is gaining renewed popularity among the youth, with a growing fan base across Malaysia and ASEAN. Its strong heritage, rising appeal, and international recognition inspire TM to uplift the sport as part of its nation-building efforts. To further promote the sport and broaden its reach, TM will provide live broadcast coverage of the Asia Cup 2025 through its Unifi Sports Channel 701 on Unifi TV. The channel is available to all Unifi TV Pack subscribers, allowing them to stream the matches live and helping to inspire greater appreciation for this traditional sport among Malaysians. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “This partnership reflects our commitment to supporting local sports development and nurturing national talent. Sepak Takraw is a sport deeply rooted in our heritage, and we are proud to contribute to its growth at both the local and international levels. “As we progress towards becoming a Digital Powerhouse by 2030, TM remains committed to making a meaningful and inclusive impact on communities, not only through digital technology, but also by empowering unifying platforms like sports. This initiative reflects our nation-building efforts to inspire the younger generation and strengthen our national identity,” concluded Amar. Meanwhile, Dato’ Mohd Sumali Reduan, President of PSM remarked, “We are proud to welcome TM on board as our official partner. TM’s support comes at a crucial time as we elevate Malaysia’s standing in Sepak Takraw regionally and globally. With their involvement, we aim to deliver strong performances in upcoming tournaments and nurture future champions.” By aligning with a sport that symbolises agility, teamwork, and national pride, TM continues its legacy of uplifting Malaysian sports while fostering a spirit of unity and excellence. This collaboration not only strengthens TM’s role as a nation-builder but also reaffirms its commitment to touching lives and empowering communities through meaningful initiatives beyond technology.

TM’s Edge Facilities Win W. Media’s Asia Pacific Cloud And Datacenter Award For The Southeast Asian Region
Kuala Lumpur, 5 December 2023 – TM Global, the wholesale domestic and international business arm of TM, secured a prestigious accolade at this year's W.Media Asia Pacific Cloud & Datacenter Awards, for its Edge Facilities project aptly titled 'Delivering the Edge'. Effectively meeting the global demand for decentralised data hosting via co-location, this achievement solidifies TM Global's commitment to enhance the country’s digital ecosystem and position Malaysia as a trusted digital hub for the Southeast Asian region. Functioning as a regional data hosting facility, the project involves transforming existing TM exchanges into Edge Facilities across seven states, including Seberang Jaya (Penang), Tasek Ipoh (Perak), Seremban (Negeri Sembilan), Kuantan (Pahang), Kuala Terengganu (Terengganu), Kota Kinabalu (Sabah) and Kuching (Sarawak). Strategically positioned close to the edge of TM’s network, TM’s Edge Facilities significantly reduce the distance between the content hosting location and end-users. This closeness supercharges the velocity of data transmission with ultra-low latency, leading to an enhanced digital experience for all users. Commenting on this regional recognition, Khairul Liza Ibrahim, TM Global’s Executive Vice President said, "We are pleased that our innovative ideas and meticulous execution have garnered regional acclaim, and will continue these efforts in other states to meet the ever-growing data co-location demand. TM’s Edge Facilities effectively bridge the gap and seamlessly complement our existing data hosting solutions. While our large-scale data centres excel in intensive computing and data storage, TM’s Edge Facilities specialise in rapid, real-time data processing for edge computing services.” The design of TM’s Edge Facilities replicate key features of a data centre, which includes a carrier-neutral network with service level availability of 99.7%, enabling service providers to capitalise on the flourishing landscape of real-time applications. TM’s Edge Facilities significantly enhance cost-efficiency, accelerates time-to-market and offers scalability to meet the growing demands for both domestic and international service providers. By winning this prestigious award, TM Global reinforces its commitment to elevate the digital landscape and shape the future of data and cloud technology in the Southeast Asian region. Now in its third year, the award encourages industry transformation and innovation. It recognises achievement and excellence in championing the 3P’s for the cloud and data centre industry: Planet, Project and People. Winners were presented with the awards during a ceremony held at the Kowloon Shangri-La, Hong Kong on 30 November 2023. Earlier this year, TM won another two awards at the Asian Telecom Awards via TM Global. These accolades, namely “Telecom Company of the Year” and “Wholesale Company Initiative of the Year” recognised TM’s exceptional performance in spearheading significant advancements within Malaysia and the region's telecommunications landscape. The accomplishments underpin the transformation of TM Global’s wholesale business into a new era, marked by the expansion of its Edge capabilities.

TM ONE PARTNERS MINISTRY OF EDUCATION TO ELEVATE DIGITAL SKILLS THROUGH TVET PROGRAMS
KUALA LUMPUR, 30 October 2024 – TM One, TM’s enterprise and Government sector business solutions arm, has announced a strategic partnership with the Ministry of Education (MOE) to enhance Malaysia’s digital competencies, equipping students and educators from vocational colleges and secondary schools with essential digital skills that align with industry standards. The partnership, which was recently formalised through a Memorandum of Understanding (MoU) with MOE’s Technical and Vocational Education and Training (TVET) Division, targets critical areas such as artificial intelligence (AI), cloud computing, cybersecurity, and smart agriculture solutions. These initiatives will benefit both students and educators, ensuring Malaysia’s future workforce is ready to meet the demands of the digital economy. Shazurawati Abd Karim, Executive Vice President of TM One said, “We are pleased to collaborate with MOE to deliver industry expertise and digital infrastructures to uplift Malaysia’s TVET ecosystem. TM One will facilitate education and practical training on advanced technologies to the students and educators, preparing them for emerging digital trends and career opportunities. This aligns with the country’s transformation agenda and TM’s Digital Powerhouse aspiration to revitalise Malaysia’s talent and innovation ecosystem for a digitally enabled and globally competitive workforce.” This collaborative effort includes industry placements for educators to develop their digital expertise as well as co-creation of learning modules, syllabi, and curricula revolving technology and telecommunications education, creating a sustainable skills development framework for the future. Leveraging TM’s extensive nationwide connectivity, TM One will also enhance MOE’s digital infrastructure at TVET institutions, fostering a modern learning environment through network enhancements and relevant digital solutions. This collaboration is expected to produce a highly skilled and digitally proficient workforce, positioning Malaysia as a leader across various sectors. Through this initiative, TM One and MOE are ensuring TVET students and educators are well-prepared with the right skills and certifications, providing greater digital access to students from all backgrounds and shaping a dynamic and digitally empowered Malaysia.