25 Aug 2023
TM Records Stronger 2Q 2023 Financial Performance; Sustaining the Group’s Growth Momentum
KUALA LUMPUR, 25 August 2023 – Telekom Malaysia Berhad (“TM” or “the Group”) recorded a stronger financial performance in the second quarter of the year that ended 30 June 2023, compared to the same period in the previous year.
Its operating revenue grew 0.3% to RM3.10 billion, propelled by Unifi’s expansion which saw a substantial increase to 3.11 million fixed broadband subscribers. The growth was also due to TM Global’s solid 10.0% revenue growth driven by higher demand for domestic and international data services.
Profit After Tax and Non-Controlling Interest (PATAMI) rose 50.4% from RM378.0 million to RM568.7 million due to lower net finance cost and the recognition of tax credits from unutilised tax losses.
TM’s Capital Expenditure (CAPEX) allocation for the first half of 2023 stood at RM942.8 million, which accounts for 15.6% of the overall revenue for the expansion of network infrastructure to enhance nationwide coverage.
Meanwhile, Earnings Before Interest and Tax (EBIT) was lower by 10.3% at RM630.0 million from RM702.7 million, due to higher preventive maintenance costs to better serve our customers and higher depreciation from revision of asset useful life.
TM declared a higher Interim Dividend of 9.5 sen per share. This is a testament of the Group’s positive financial performance and its ongoing commitment to shareholder value.
Commenting on these results, Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “We are pleased with this quarter’s performance, which is marked by overall positive results across our Lines of Business (“LOBs”). These achievements further strengthen TM’s growth momentum in facing a more competitive market.”
“In the coming months, TM expects to face a more challenging marketplace but remains confident in our overall positive financial performance. The Group remains steadfast to continue strengthening its core business to be commercially sustainable whilst also continuing to contribute to the nation’s growth.
“TM is excited by the huge potential of fixed, mobile and lifestyle convergence in the digital market, as well as digital infrastructure and solutions for MSME, enterprise and government sectors, whilst pursuing to capture opportunities from International partners including hyperscalers.
“We also remain committed to continuously invest in expanding our network to enable the nation’s progress towards a Digital Malaysia. TM will continue to collaborate closely with the Government to serve as the nation’s trusted partner to grow Malaysia’s overall connectivity and digital ecosystem, including 5G,” Amar concluded.
LINES OF BUSINESS PERFORMANCE
Unifi drives growth with enhanced services and market leadership
Unifi’s revenue increased 0.5% to RM1.41 billion, driven by growth in fixed broadband subscribers reaching 3.11 million from consumer and Micro Small & Medium Enterprises (“MSME”) segments.
Reinforcing its market leadership in fibre broadband services, Unifi unveiled its Ultra Gigabit Broadband Plans with 1Gbps and 2Gbps packages designed to empower digital households and expedite the growth of MSMEs.
Unifi also strengthened its position by introducing innovative Uni5G postpaid and prepaid all-in-one 4G and 5G mobile plans, enhancing its fixed-mobile convergence value proposition.
Unifi’s lifestyle services arm, Unifi TV, continued its pursuit of enriching user experiences by integrating popular streaming apps such as Netflix into its diverse portfolio. This move bolsters Unifi TV’s value proposition and adds to the variety of content available to users.
The availability of a comprehensive convergence proposition encompassing gigabit fixed broadband, innovative 5G mobile packages and lifestyle services is the only offering of its kind in the industry. This is delivered over the best fibre network, superior 4G network coverage and expanding 5G nationwide footprint that offers elevated connectivity experiences at home and on-the-go.
As a market leader, Unifi Business launched its Digital Marketing Solution (“DMS”) to encourage the MSME segment develop stronger brand presence and online visibility. As the latest addition to its line-up of connectivity and business solutions, DMS complements and augments Unifi Business’ existing offerings and will propel digital adoption among businesses.
Earning further accolades, Unifi Business received the “Best Business Fixed Broadband Service Provider” award from PC.com during the period under review.
TM One Drives Innovation with Smart Solutions and Private 5G Advancements
TM One experience a decline in revenue by 11.4% to RM732.0 million in 2Q 2023 as a result of price reductions in connectivity services and lower one-off revenue from customer projects.
To mitigate this, TM One is driving the rapid development of smart innovative solutions for verticals such as smart cities, healthcare, agriculture and industries. As a trusted digital partner for large enterprises and government, TM One is also leading Private 5G propositions and solutions across diverse industries spanning across oil & gas, transportation hubs and manufacturing to drive the country’s advancement.
As the largest local cloud provider, TM Cloud Alpha remains the preferred local sovereign hyper-scaled cloud for data residency and locality in Malaysia.
It has also reinforced its role in shaping Malaysia’s modern urban landscapes by being the strategic partner for smart city low-carbon initiatives with local councils. Along with its growing local and global partnerships, it has been appointed to implement and support various digital transformation programmes for its customers.
In recognition of its industry excellence across a suite of end-to-end next generation business solutions, TM One received the accolade for "Best Enterprise Telco" from PC.com.
TM Global on track to make Malaysia the preferred digital hub for ASEAN
TM Global recorded a 10.0% solid revenue growth from RM739.9 million to RM813.6 million, contributed by higher demand for both domestic and international data services.
TM Global remains steadfast in solidifying its stature as Malaysia’s preferred network infrastructure provider, catalysing digital industry and 4G/5G ecosystem while simultaneously positioning the country to become a digital hub for ASEAN.
TM Global continues to deploy its 4G/5G fibre backhaul rollout and drive greater demand for High Speed Broadband Access (HSBA) ports, reinforcing its commitment to support the Government’s aspirations for digital inclusivity in the country.
Beyond borders, TM Global has reinforced its position by enriching the platform play services via strategic collaborations with partners on A2P SMS Gateway in Philippines and Content Delivery Network (CDN) Last Mile Delivery in Thailand.
Additionally, TM Global continued to cater to mega bandwidth requirements with dynamic and customised solutions for hyper-scalers as well as global service providers, cementing its significance on the international stage.
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UNIFI BUSINESS LAUNCHES IMPAK BIZ TO ACCELERATE MSME DIGITAL MATURITY AND UNLOCK GROWTH OPPORTUNITIES
KUALA LUMPUR, 27 AUGUST 2025 – Unifi Business, the preferred digital partner for Malaysia’s micro, small, and medium enterprises (MSMEs), has launched IMPAK BIZ, a strategic initiative to help businesses assess their digital readiness and take clear, practical steps towards becoming more digitally empowered. Launched by YB Datuk Wilson Ugak, Deputy Minister for Digital and available as a complimentary service via biz.unifi.com.my/impakbiz, the digital maturity assessment tool helps MSMEs identify digital gaps and receive focused, actionable recommendations to improve operations, boost productivity, and reach more customers regardless of where they are on their digital journey. The initiative is supported by a strong network of strategic partners, including Malaysia Digital Economy Corporation (MDEC), SME Corp. Malaysia, CTOS, Bank Simpanan Nasional (BSN), Maybank Islamic Berhad, Astro Awani, Rtist, and IPSOS. The initiative anchors on Unifi Business’ trusted, enterprise-grade digital tools and services, which include: Digital consultations with Unifi Business’ Certified Digital Consultants Digital marketing and e-commerce enablement through Unifi Business’ solutions Access to high-speed connectivity and mobile plans via UNI5G Biz IMPAK BIZ also includes support and offerings by Unifi Business’ strategic partners, including: Bank Simpanan Nasional (BSN) – Preferential microfinancing offering with competitive rates, simplified documentation, and streamlined submission processes, among other benefits. Complimentary Halal certification support in collaboration with Maybank Islamic. Free CTOS Business Reports to strengthen financial credibility and decision-making. Creative and marketing services by Rtist talents to enhance brand visibility and outreach. Automatic entry into the IMPAK BIZ Awards, offering national-level recognition and exposure. Shanti Jusnita Johari, Chief Commercial Officer, Unifi said, “MSMEs are central to Malaysia’s digital future. With IMPAK BIZ, we are giving MSMEs a clear starting path forward to digitalise their business and reap its benefits through free digital assessments, access to expert guidance, and tools that improve productivity, financial credibility, and online reach. This initiative is about making digital transformation more practical, inclusive, and achievable for every business, regardless of size or sector.” The launch of IMPAK BIZ reaffirms Unifi Business’ mission to power inclusive digitalisation for MSMEs across the nation and TM’s aspiration to become a Digital Powerhouse by 2030. To get started, MSMEs can visit: https://biz.unifi.com.my
TM enhances young graduates employability with its TM Protégé Programme
TM PROTÉGÉ Ready to Work (RTW) programme is in line with Government’s effort to raise the employability level of graduates Telekom Malaysia Berhad (TM) continuously empower Malaysian graduates with its education-oriented and skill enhancement programmes. Most recently, the Company enrolled participants for its Ready to Work (RTW) programme, namely Professional Training and Education for Growing Entrepreneurs or PROTÉGÉ, in line with the Government's effort in raising the employability level of the graduates. This PROTÉGÉ programme or previously known as Program Skim Latihan 1Malaysia (SL1M) is under the supervision of PROTÉGÉ Secretariat and the Ministry of Entrepreneur Development and Cooperatives (MEDAC). The main objective of this programme is to improve the marketability and entrepreneurial skills of unemployed graduates, including through on-job-trainings and guidance programmes in collaboration with industry experts. It is also aimed at producing more entrepreneurs and job creators who are competitive, meet the current industry need and ready for the global market. TM recently held an engagement session - 'Majlis Ramah Mesra TM bersama PROTÉGÉ' - with the participants of its latest TM PROTÉGÉ Programme intake at Dewan Tun Canselor, Multimedia University (MMU), Cyberjaya. Farid Basir, Chief Human Capital Officer, TM attended the event and shared some tips and thoughts on career growth and development with the participants. Also present at the event were Norhadznita Hj Mohammad Ilham, Head Secretariat PROTÉGÉ, MEDAC, Prof. Dato' Dr Mazliham Mohd Su'ud, President of MMU, Norkhairul Wahab, Chief Executive Officer, MMU Cnergy and Badrul Hisham Bahari, Chief Executive Officer, GITN Sdn Bhd. Commenting on the PROTÉGÉ programme, Farid said, "The creation of a digitally-ready community and future-proof workforce has always been one of the pillars under the Company's Digital Malaysia aspiration. While we continue to evolve as an organisation, we have always been committed to our role towards building the nation. Through programmes like TM PROTEGE, TM aspires to empower the leaders of tomorrow with relevant skills in innovation and technology towards serving a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government. This includes nurturing a highly skilled workforce and accelerating digital adoption via on job training with industry guidance and professionals expertise. Our involvement in PROTÉGÉ reflects our staunch support towards the Government's efforts in increasing the employability of the young graduates and equipping them for Industrial Revolution 4.0 (IR4.0). This is befitting our role as the national connectivity and digital infrastructure provider, empowering Malaysia's Digital Nation aspirations." Since 2011, under the SL1M programme, TM has trained 2,846 graduates. The initiative was then continued with PROTÉGÉ, which saw 140 participants selected for the first intake in February 2020. They are currently undergoing on-the-job training at TM and GITN Sdn. Bhd, a subsidiary of TM. In September 2020, the programme continues with its second intake of 169 participants who are now attending soft skills training at MMU, Cyberjaya. The eight (8) months intensive programme consists of soft skills classroom and online training for one (1) month, followed by on-job-training (OJT) for seven (7) months. There are seven (7) core soft skills modules involved including communications, technical and management skills required by the industry as well as effective work ethics. The OJT will prepare the participants with a career mindset and enable them to experience the real working environment. This second intake is expected to graduate in April 2021. For graduates who are interested to participate in the next intake, just look out for the enrollment alert at https://tmcareer.tm.com.my. TM PROTÉGÉ is among the major initiatives under TM's Graduates Employability Programme. Other initiatives are unifi Sales Apprentice Programme, participation in virtual career fairs, such as Talentbank Digital Career Fair, Graduan Virtual Digital Career Fair and career webinars with universities. In the near future, TM will also introduce a new graduates' trainee programme for the undergraduates. In the meantime, TM, through its education arm, MMU will continue to support the Government's aspiration towards a digital era ready workforce particularly in the fields of IT, communications and multimedia especially in the current Industrial Revolution 4.0 (IR4.0) era. Since its establishment 22 years ago, MMU has produced over 60,000 graduates with high marketability, including for major players in the industry. Additionally, since its establishment in 1994, TM's foundation, Yayasan Telekom Malaysia (YTM) has awarded education sponsorship to more than 15,000 deserving students of high academic calibre to pursue their studies at government schools and universities in Malaysia and abroad, with a total sponsorship value of over RM549.5 million. YTM continues to focus on nurturing the right talent that will ultimately contribute to the growth of the Company, industry and nation. For more information on TM's Corporate Responsibility initiatives including education sponsorship, visit www.tm.com.my.
TM wins again at Malaysia Technology Excellence Awards 2021 for its innovation, patrol
This is the fourth award received by TM at Malaysia Technology Excellence Awards in three years running Telekom Malaysia Berhad (TM) through its innovation arm, TM Research & Development (TM R&D) wins the AI – Telecommunications Award at the recent Malaysia Technology Excellence Awards 2021, presented by Singapore Business Review. The award was conferred in recognition of the Company's achievement in developing PATROL as a proof of function for research particularly on automatic detection of construction using vehicle dashcam and generate proactive alerts using artificial intelligence (AI) and machine learning algorithms. This is the fourth award received by TM R&D from the Malaysia Technology Excellence Awards in its three years of running. The awards ceremony lauds exceptional companies that have successfully pioneered IT products, solutions and innovative technology projects in their respective industries to boost Malaysia's fast-growing economy. Commenting on the accomplishment, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "This is indeed a proud moment for us. Winning the award is a huge boost for our effort in showcasing how AI can be applied to solve real-life problems. It is also a huge encouragement for us to further strengthen our position as the leader in the research, development and innovation field. This award goes out to the team for delivering such outstanding work. We hope it will give them the drive to explore more innovations for TM to serve a more digital society, digital business, digital industry and digital Government, towards accelerating Digital Malaysia." Project PATROL was developed to provide early warning alerts on areas where TM infrastructure has a high risk of being destroyed due to civil and construction works by a third party. Ideally, before the civil or construction works were to begin, TM and other utility companies are to be consulted to ensure proper precautionary measures are taken to avoid telecommunication cable or other utility infrastructure cuts such as water or sewerage. The cable cuts will lead to loss of broadband and other telecommunication services which will cause major inconveniences to consumer lifestyle and businesses, as well as operation nightmare for any telcos. To fill in those gaps, PATROL was developed powered by digital and AI capabilities. PATROL leverages AI, object detection capabilities and the Internet of Things (IoT) to detect a construction area using a dashcam. The system then automatically checks if the unregistered civil and construction activity is in close proximity to underground or overhead cable infrastructure. Several parameters are used to assess risk before an alert is sent to the Network Operations Centre for investigation. "PATROL provides real-time alerts on civil and construction activities that pose a high risk to the security and safety of TM's cable infrastructure. This information allows telco providers to act fast in preventing possible threats to their assets. With PATROL, we foresee a huge opportunity for operational cost avoidance due to cable cut cases," she further added. Established in 2001, TM R&D is the innovation arm for TM Group focusing on creating smarter ecosystems to make business and life easier for a better Malaysia. TM R&D's solutions are clustered around four (4) pillars namely Intelligent Platforms, Data Brokerage, Connectivity/Tools and IR4.0/Digital Solutions. Growing from strength to strength since 2016, TM R&D has won multiple global awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to date. TM R&D's innovations are all developed in-house and cut across multiple verticals such as Utilities, Retail, Agriculture, Healthcare and Education with safety and productivity as the top priority. As TM R&D continues to expand beyond connectivity and into smarter digital ecosystems, its role in TM has become more prominent and exciting. For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
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