14 Jun 2022
Get industry insights from the minds of leaders & experts in the inaugural official TM Blog
Telekom Malaysia Berhad ("TM" or "the Group") recently unveiled its Official TM Blog, providing direct access to thoughts and insights from the Group's top leaders and subject matter experts in the telco and technology sector.
Following the strides of some of the world's biggest tech firms, the blog intends to become a one-stop information centre for key decision makers, analysts as well as the media, allowing them to get the latest industry happenings, new ideas, analyses as well as trends in digital technologies and transformation, sustainability, organisational culture and various other exciting topics.
Written to engage and inspire an informed global audience, the articles are clustered into four segments namely Ideas, Trends, Achievements, and Insights. Readers can also bookmark articles and subscribe to the content that matters to them, as well as share the articles via social media.
The Official TM Blog is updated monthly, and is accessible from the main page of TM's corporate website, https://www.tm.com.my or directly from https://blog.tm.com.my/.
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Statement from TM on Government's decision to retain Single Wholesale Network (SWN) for 5G
1. TM welcomes and supports the Government's decision to continue with the Single Wholesale Network (SWN) model for the deployment of 5G in the country. We believe this reflects the national aspiration for an inclusive digital Malaysia. 2. The SWN model reflects the shared responsibility to meet the collective objectives of 5G for Malaysia: Telcos to focus on investing and developing innovative 5G products and solutions for end customers. DNB shall focus on network-build towards faster rollout of coverage and capacity in a cost efficient manner. TM will continue to provide the fiber backhaul as committed in the signing of the agreement with DNB on 16 Dec 2021. This is another example of public-private partnership in the rollout of critical telecommunications infrastructure to boost economic development and enhance the well-being of Keluarga Malaysia. 3. We look forward to rolling out 5G-enabled products and solutions to our unifi and TM ONE customers. As such, we are currently undertaking internal customer and network trials to bring an improved convergence proposition of fiber plus 5G services to our unifi and TM ONE customers. This is subject to finalising our wholesale agreement with the DNB.
TM AND GOVT INTRODUCE NEXT-GEN 999 EMERGENCY SYSTEM
KUALA LUMPUR, 16 November 2025 – Telekom Malaysia Berhad (TM), in collaboration with the Ministry of Communications, has made available the Next Generation Emergency Response Services 999 (NG MERS 999), representing a significant enhancement to the nation’s emergency communications infrastructure. This milestone follows the 2024 agreement between both parties, reinforcing their commitment to deliver smarter, faster and more inclusive emergency services across the country. A key highlight is the enhanced SaveME 999 mobile application, which now provides Malaysians, including people with special needs and assistance, with direct access to 999 operators through video, text, and multimedia-based distress alerts. This places Malaysia among the first in the world to operationalise nationwide inclusive digital emergency access at large scale. Members of the public may continue to call 999 as usual. The SaveME 999 app serves as an additional option, particularly for those who require accessible features. The NG MERS 999 is a fully digital, integrated platform that replaces the legacy MERS 999 system which is also developed and operated by TM. The upgraded system enhances operational efficiency, optimises resource deployment, and significantly improves response times across more than 800 locations nationwide. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, said: “TM is proud to stand alongside the Ministry of Communications in delivering this vital national infrastructure that protects lives and strengthens our resilience. NG MERS 999 represents a leap forward in Malaysia’s digital transformation, harnessing AI and multi-channel communications to empower faster, smarter and more inclusive emergency response for all.” He added, “Inclusivity sits at the heart of NG MERS 999. The enhanced SaveME 999 and the Responder App put critical technologies directly in the hands of users and responders, enabling a faster and more optimised emergency response. This reflects TM’s commitment to building a more connected, secure and digitally resilient Malaysia on its journey to becoming a Digital Powerhouse by 2030” Malaysia is setting a new benchmark in emergency response with the adoption of Advanced Mobile Location (AML) for precise caller geolocation, a unified five-agency 999 platform, and strengthened digital accessibility for PwDs. These capabilities mirror, and in several areas exceed, implementations seen in advanced emergency systems internationally. Advanced Technology and Inclusivity Developed and operated by TM, the NG MERS 999 integrates AI-powered analytics, geolocation services, and secure sovereign cloud hosting to streamline emergency call management and enable real-time decision-making. Two key applications – SaveME 999 (for the public to send multimedia alerts with GPS data) and the Responder App (for real-time tracking and coordination among emergency agencies) – ensure faster response and improved outcomes in life-critical situations. Aligned with the NG112 framework and built to stringent ISO-certified benchmarks, NG MERS 999 reinforces Malaysia’s public safety infrastructure and readiness for the digital future. With NG MERS 999, every emergency call is now met with greater speed, accuracy, and care — reinforcing Malaysia’s position as a leader in digital public safety innovation.
unifi Brings TM Piala Malaysia matches to more Malaysians; extends its broadcast rights to RTM
unifi welcomes RTM as its broadcast partner for all TM Piala Malaysia 2020 matches through sharing of broadcast rights to enable more Malaysians to enjoy the exciting moments of the competition. unifi today announced that it has collaborated with Radio & Televisyen Malaysia (RTM) and shared some parts of its broadcast rights for Liga Malaysia and Piala Malaysia 2020 with the national broadcaster. With this collaboration, all 15 matches of TM Piala Malaysia 2020 will be made available on RTM's free-to-air TV channels for more Malaysians to enjoy the prestigious football event and cheer for their favourite clubs. Commenting on the collaboration, Datuk Lai Shu Wei, Vice President of Marketing, unifi said: "Football is the number 1 sport not only here in Malaysia, but also globally. At unifi, we share similar passion and we have been a long-time partner of the local football scene where we have been supporting its development from the grassroots level. In continuing the support, we are extending our broadcast rights to RTM, the national broadcaster and together, we bring the exciting moments of the most coveted football championship to more fans nationwide!" "We understand that the current unprecedented period has limited our movements but we are also fully aware that football unites us and passion for the sport can keep our spirits high. This is what brings us to this partnership with RTM in delivering the best of Malaysian football action in the comfort of your homes!" he added. This year, a total of 16 teams will go against each other to vie for the TM Piala Malaysia 2020. The first round is scheduled to start on 6 – 8 November, with the quarter-finals on 12 – 13 November, semi-finals on 17 November and the most awaited final match on 22 November 2020. With the partnership in place, football fans nationwide can watch all TM Piala Malaysia matches anytime, anywhere on TV via unifi TV's unifi Sports 1 – 5 channels, unifi YouTube channel at https://www.youtube.com/c/unifiistheone/featured and RTM's channels, or anytime, anywhere on their mobile devices via unifi PlayTV mobile app and RTM's My Klik app. To watch the exciting matches brought to you by unifi TV, please visit https://unifi.com.my/personal/tv.
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