15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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TM Global Expands Network Infrastructure To Boost High-Speed Connectivity For Sabah And Sarawak
KUALA LUMPUR, 30 October 2023 – TM Global, the wholesale domestic and international business arm of TM, today announced the successful deployment of two additional International Internet Gateways (IGW) in Sabah and Sarawak. These IGWs will serve as crucial hubs for international Internet traffic exchange, reflecting the business’ commitment to continuously expand its local network infrastructure and offer high-speed Internet connectivity in East Malaysia. This network expansion will enable TM’s customers in East Malaysia and the neighbouring region to access global internet traffic via the most efficient route. By reducing the need to route traffic back to West Malaysia, these IGWs will significantly enhance connectivity speed and reliability for businesses, service providers and their end-customers. The two IGWs are located in Penampang (Sabah) and Stampin (Sarawak), strengthening TM Global’s existing Internet Exchange (IX) nodes across Sabah and Sarawak. The existing nodes in Sabah are in Kota Kinabalu, Inanam, Elopura, Menggatal and Putatan. Meanwhile, in Sarawak the nodes are in Kuching, Bintulu, Miri, Petra Jaya, Kuala Baram and Tabuan Jaya. Commenting on the initiative, Khairul Liza Ibrahim, TM Global’s Executive Vice President said, “As a strategic partner to enable Malaysia’s digital agenda, the deployment of these new IGWs reinforces our mission to connect Malaysia globally. “More importantly, these IGWs help bridge the digital divide between urban and rural areas in Sabah and Sarawak, benefitting densely populated areas and enhancing Internet coverage for communities in smaller towns and remote locations. This will help drive digital opportunities for education, job prospects and entrepreneurship that will uplift these communities into the digital economy. “This amplified network reach also empowers TM Global to curate a more enriched digital experience, facilitating the global dissemination of substantial content at faster speeds while minimising latency. This advancement aligns with the progressive trajectory of 5G technology, demonstrating our unwavering dedication to position Malaysia as a trusted digital hub within the ASEAN region,” she concluded.
TM Wholesale signs with globe to level up gaming and e-sports services in the Philippines
Partnership will enable Globe to leverage e-sports services utilising Swarmio’s plug and play Ember gaming platform for improved performance TM Wholesale, the wholesale arm of Telekom Malaysia Berhad (TM), has signed a collaborative agreement with Globe Telecom (Globe), for a nationwide rollout of Globe’s co-branded gaming solution called Globe Gamer Grounds powered by Ember in the Philippines. The partnership will provide Globe with access to Swarmio’s plug-and-play Ember gaming platform that will enhance Globe’s gaming and e-sports services and bring it closer to its millions of mobile and broadband end users. Leveraging TM’s established global network and infrastructure ecosystems, the platform enables Globe’s customers to enjoy ultra-low latency gaming experiences with faster download speeds. As the leading digital solutions provider in the Philippines, Globe operates nationwide fixed-line and broadband networks throughout the country, serving over 86 million mobile customers. Beyond providing telecommunications services, the Globe Group of companies also has a significant presence in various digital solutions businesses, leveraging its substantial customer base, distribution capabilities, and strategic partnerships to establish a footprint that spans numerous industry sectors including fintech, healthcare, entertainment, adtech, e-commerce, manpower, IT services, and venture capital. “We are thrilled to collaborate with Globe as the gaming and e-sports industry is now considered the world's biggest entertainment industry, with ASEAN gamers dominating the market. As a regional operator, TM Wholesale takes pride in making superior gaming experiences accessible to the industry via our wholesale offerings which provide a seamless and high-quality digital experience to users. This collaboration also aligns with our vision to create a more vibrant digital ecosystem throughout the region,” Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale stated. Ralph Aligada, Head of Globe Games and Esports said, “With Globe's all-in-one gaming platform, the community of gamers will enjoy a seamless and high quality digital experience. We aim to excite all gamers regardless of age and skill level across the Philippines. We are hopeful that with this agreement, there will be more opportunities and innovative solutions that would benefit our gaming community and users in the country, perhaps even across the region.” Previously, TM Wholesale and Swarmio Media, a Canada-based gaming and e-sports technology company established a partnership to provide accessible and high-quality digital gaming and e-sports services throughout ASEAN. This partnership with Globe marks a breakthrough in TM’s collaboration with Swarmio Media, enhancing e-sports gaming and levelling up digital experiences for the Philippines and across the region.
TM extends ‘JASA Pack’ unifi mobile plan to all PDRM officers & staff to support their digital lifestyle
A specially priced unifi Mobile ‘JASA’ offers unlimited calls, data and SMS available for subscription starting today As the one and only brand in Malaysia that offers a truly converged broadband services to Malaysians nationwide, Telekom Malaysia Berhad (TM) today reiterates its appreciation for the contributions of Polis DiRaja Malaysia (PDRM) to the nation with the extension of its unifi Mobile ‘JASA’ Pack to all PDRM officers and staff. The specially priced unifi Mobile plan was launched by Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM and Tan Sri Dato’ Sri Mohamad Fuzi Harun, the Inspector General of Police. Also present were other police officers and PDRM staff of various ranks. Speaking at the launching ceremony, Datuk Bazlan said, “We are happy to further extend our unifi Mobile ‘JASA’ Pack plan, a specially priced plan now available for all PDRM officers across all ranks. The offering of this special package is to appreciate their sacrifices for and contributions towards the country and a reflection of our unwavering support towards uniformed bodies such as PDRM. This ‘JASA’ Pack plan offers a converged broadband services and enable them to enjoy unlimited data, calls and SMS via unifi Mobile at an affordable price for their daily communication needs; it is a perfect plan for their digital lifestyle, true to our brand promise, “Life Made Easier”.” “Over the years, TM has been working closely with PDRM for many successful initiatives towards enhancing the national security. For the past 21 years, TM is the main supporter for ‘Ops Selamat’ road and home safety campaign in reducing the road mishaps rate and to increase awareness on home safety and driving safety during festive season. We also work closely with PDRM on preventive measures via various collaborative activities. Leveraging on our extensive connectivity, collective expertise and experience over 30 years of managing various call centres, we are committed to play an important role in the public safety area towards delivering enhanced emergency services. This is to ensure that members of the public are able to reach any of the emergency agencies during emergency situations. This is in line with our aspiration to become the Government’s trusted ICT partner,” he elaborated. The unifi Mobile ‘JASA’ Pack is available to all PDRM officers and staff who are existing or new unifi and Streamyx subscribers. Specially priced at only RM59 per month, unifi Mobile ‘JASA’ Pack can be subscribed at all TMpoint outlets nationwide and subscribers can enjoy unlimited data, calls and SMS with no contract. The plan can be subscribed with a new mobile number or by maintaining the existing mobile number via port in. The unifi Mobile ‘JASA’ pack special promotion for PDRM officers is available for subscription until 31 March 2019 and a PDRM staff ID will be required as verification document during the registration process. Initially, earlier this year, TM launched the similar package of unifi Mobile ‘JASA Pack’ plan for teachers and officers under the Ministry of Education. For further information on TM, visit www.tm.com.my
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