15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
YOU MAY ALSO LIKE
TM reinforces commitment for employee welfare & safety; signs new Collective Agreement with NUTE for 2022-2024
Telekom Malaysia Berhad (TM) signed its twelfth (12th) Collective Agreement (CA) last week, on 24 August 2022, with the National Union of Telecommunications Employees (NUTE) for the period of 2022-2024. Consecutively, the CA was also signed between NUTE and TM's subsidiaries, namely Telekom Sales & Services Sdn Bhd, TM Info-Media Sdn Bhd, GITN Sdn Bhd and TM R&D Sdn Bhd. About 8,000 non-executive employees in Peninsular Malaysia and Labuan were covered by this CA. It includes employment enhancements for various terms and conditions, including salary adjustment and cost of living allowances among others. It is also aimed to enhance and boost employees’ productivity and work performance. Representing TM Group for the CA signing was Imri Mokhtar, Group Chief Executive Officer and Sarinah Abu Bakar, Chief Human Capital Officer while NUTE was represented by its President, Mohd Jafar Abd Majid, and Mohamad Farid Mohamad Daud, General Secretary of NUTE. The signing ceremony was also witnessed by Tan Sri Mohammed Azlan Hashim, Chairman of TM. “The new CA demonstrates TM’s unwavering commitment and strong industrial partnership with NUTE towards the well-being of our employees. Our people – Warga TM, is the impetus behind our achievements, they are the engine driving TM’s performance. It is hoped that the harmonious relationship between both parties will fuel the continuous growth of TM, inculcating a high-performance working culture and realise TM’s aspiration to become a Human-Centred Tech Company,” said Imri Mokhtar, TM’s Group Chief Executive Officer.
TM CONFIRMS NO SERVICE DISRUPTION AMIDST GLOBAL TECH OUTAGE LINKED TO CROWDSTRIKE
KUALA LUMPUR, 19 July 2024 - In view of the recent global tech outage linked to a flawed endpoint protection software update issued by a cybersecurity firm, CrowdStrike, which has affected many organisations worldwide, TM wishes to assure our customers and stakeholders that there is no disruption to our business operations and services. TM has proactively detected this issue and managed it swiftly. We will continue to monitor the situation and communicate updates as necessary.
UNIFI MOBILE OFFERS 200GB 5G DATA FOR RM1 A MONTH
KUALA LUMPUR, 1 AUGUST 2024 – Unifi Mobile is excited to announce an incredible new offer for its UNI5G Postpaid 39 subscribers: a limited-time promotion of 200GB 5G Monthly Data Pass for just RM1. This fantastic add-on gives users an extra 200GB of high-speed 5G data every month, enhancing their mobile experience significantly. With this new add-on, UNI5G Postpaid 39 customers can enjoy an additional 200GB of 5G data every month, on top of their existing 30GB 5G & 4G data and unlimited calls. This means more freedom to stream, browse, and stay connected without interruption, catering perfectly to the needs of today's digital-savvy users. Both new and existing Unifi Mobile customers can subscribe to this offer via the Unifi Mobile app, which will auto-renew each month to ensure continuous data access. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, "We're thrilled to introduce the 200GB 5G Monthly Data Pass to enhance our customers' mobile experience at an unbeatable value. Recognising the rising living costs, this plan is designed to meet the needs of first-time postpaid users and young professionals who depend heavily on mobile connectivity for home, work, and play, allowing them to fully utilise 5G capabilities in their daily lives.” This amazing offer enables customers to stream content seamlessly, download large files quickly, and stay connected with friends and family while enjoying worry-free, substantial data allowance. For just RM1 per month, this 200GB 5G Monthly Data Pass offers incredible value, allowing users to maximise their mobile data usage without a hefty price tag. Jasmine added, “Adding to our value proposition for customers, we are launching Sembang Seringgit sessions on our social media platforms. These sessions will feature key opinion leaders discussing work-life balance and budgeting tips. Additionally, our on-ground Seringgit Challenge will see the Unifi Mobile truck visiting various communities, offering fun activities and special prizes.” “This new offer is part of our commitment to provide innovative solutions at great value, meeting our customers' evolving digital needs, and ensuring wider 5G access for more Malaysians. It also supports our goal of becoming a Digital Powerhouse by 2030, enabling a more digital Malaysia,” Jasmine concluded. For more information, visit https://unifi.com.my/mobile/postpaid
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!