26 May 2022
TM aspires towards a human-centred technology company in delivering digital Malaysia following successful 37th AGM
2021 a milestone first-year of the New TM Transformation
Telekom Malaysia Berhad ("TM" or "the Group") today successfully concluded its 37th Annual General Meeting, with all 13 Ordinary Resolutions and one Special Resolution tabled duly approved by its shareholders.
The Meeting was conducted online for a third consecutive year to allow maximum flexibility for engagement with shareholders. The event saw over 1,000 shareholders attending virtually.
Hosting the proceedings for the first time, Tan Sri Mohammed Azlan Hashim, Chairman of TM's Board of Directors said, "2021 has been a milestone first-year in our New TM Transformation, with the Group setting a solid foundation as a growth-oriented PLC investing for optimum long-term returns for its shareholders, while also continuing its nation-building efforts to realise a truly Digital Malaysia."
Alongside the Board of Directors, key senior leaders including Imri Mokhtar, Managing Director and Group Chief Executive Officer; and Razidan Ghazalli, Group Chief Financial Officer were also in attendance to offer insights into the 2021 Audited Financial Statements and the Group's moving forward business priorities.
"In 2022, we aim to continue growing our operating revenue by strengthening our core business momentum to improve profitability, enabling us to invest for future growth. Our first quarter of 2022 recorded steady revenue growth at RM2.89 billion, an increase of 2.9% from this same period last year, despite heightened competition. We also ramped up our transformation initiatives and delivered profit after tax and non-controlling interests (PATAMI) at RM339.9 million, or 4.4% higher. We will continue to optimise cost and improve productivity in our effort to raise EBIT to more than RM1.8 billion," Imri explained.
He added: "We are intensifying our efforts in the remaining seven months to deliver the next chapter of our Transformation. We will look at a total CAPEX spend between 14-18 per cent of revenue, with spending primarily focused on network expansion and modernisation together with enhancing customer experience."
unifi will continue to maintain its leadership in fixed broadband and enhance its Fixed-Mobile Convergence (FMC) proposition, enriched with TV and streaming content. This reflects its commitment to improve its FMC customer experience with better and seamless service. unifi will also grow its SME digital platform as a one-stop service centre for solutions catering especially to SMEs nationwide.
TM Wholesale will continue to enable industry broadband and 4G network via its fibre infrastructure, with the ongoing 5G rollout further strengthening that role. On the international front, it will further serve other OTTs and hyperscalers with connectivity and data centres, moving towards establishing Malaysia as a digital hub for ASEAN via new submarine cables, enhanced data centre solutions, and edge computing.
TM One, as the sole home-based cloud service provider will also offer end-to-end managed services with robust connectivity and infrastructure. In addition to ensuring data sovereignty and security for the MyGovCloud initiative, TM One will be ramping up its data centres to support the nation's Cloud First agenda.
Recognising that the future is digital, TM has also invested in strengthening its digital services through Credence, a new arm that will focus on expanding the capabilities of enterprises in their digital transformation journey. Helmed by senior leaders from the technology sector, this new business will serve existing TM customers as an end-to-end Cloud and Services solution partner, offering services from tech infrastructure to business insights, IT landscape migration, SaaS, managed services as well as analytics.
While improving connectivity and digitisation solutions to enable a better Malaysia, the human factor remains the true centre of TM's growth agenda.
Imri concluded: "Our aspiration is to evolve towards becoming a human-centred technology company. From our beginnings as just a fixed telco, we are now a converged telco providing voice, internet and data through both fixed and mobile technology, which further delivers content, data centre and cloud services. The next step is to evolve from delivering converged connectivity into a human-centred technology company – delivering lifestyle and business solutions for our customers with innovative digital technology and applications.
"In a market where telcos and other digital players now have a play in almost every solution, customer experience will be the true differentiator in attracting and retaining customers."
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YAYASAN TM COLLABORATES WITH YAYASAN DIRAJA SULTAN MIZAN TO EMPOWER YOUTHS
KUALA LUMPUR, 22 September 2023 – Yayasan TM (YTM) and Yayasan Diraja Sultan Mizan (YDSM) signed a Memorandum of Understanding (MoU) to empower youth from the B40 socioeconomic group with vital digital entrepreneurship skills for them to thrive and compete in the digital market space. The programme costing approximately RM400,000 is shared between YTM, YDSM and Multimedia University (MMU). The collaboration also involved other parties namely Universiti Malaysia Terengganu (UMT) and Universiti Sultan Zainal Abidin (UniSZA). The signing of the MoU was graced by the esteemed presence of Kebawah Duli Yang Maha Mulia Al-Wathiqu Billah, Sultan Mizan Zainal Abidin. Dato’ Zainal Abidin Putih, Chairman of YTM said, “Through their involvement in the Siswazah Usahawan Digital Terengganu (SISDIT) programme, the participants can acquire holistic entrepreneurship skills and knowledge while earning them the globally acknowledged digital qualification, International Computer Driving Licence (ICDL) Digital Marketing Certification to complete their skill sets. These would greatly benefit them as they enter the job market. YTM remains committed in its efforts to support the nation-building agenda of promoting socioeconomic development among the underserved communities.” YTM was represented by Dato’ Zainal Abidin, while signing on behalf of YDSM was its Board of Trustee member, Dato’ Dr Che Ab Rahim Nik. Meanwhile, MMU was represented by Ir. Prof. Dr. Hairul Azhar Abdul Rashid, Vice President Market Exploration, Engagement and Touchpoints; UMT was represented by its Vice Chancellor, Professor Dato’ Dr. Mazlan Abd Ghaffar while UniSZA was represented by its Vice Chancellor, Professor Dato’ Dr. Fadzli Adam. Amar Huzaimi Md Deris, Deputy Chairman of YTM who is also the Group Chief Executive Officer of TM was also present to witness the ceremony. As part of the collaboration, YTM embarked on SISDIT, offering digital entrepreneurship training to 27 carefully selected students of UniSZA and UMT. This intensive 20-day training took place at MMU Cyberjaya campus, leveraging on the expertise of MMU Cynergy, a wholly owned subsidiary of MMU. The training modules included digital content development, design thinking, business ethics, e-commerce and business model canvas, to further unleash the potential of the participants in digital entrepreneurship. “Each partner in this collaboration will play significant roles in helping the participants succeed in their entrepreneurial ventures by connecting them to opportunities to foster their digital business's development. We hope their success through this programme will encourage their youth peers to take chances and unleash their full potential for a more sustainable living,” Dato’ Zainal Abidin concluded. To date, YTM’s entrepreneurship-related endeavours, including SISDIT, have benefited over 300 entrepreneurs and created new businesses opportunities for marginalised communities, including B40, asnaf and women, nationwide. In line with YTM’s aspiration as a purpose-driven social impact foundation, this continuous effort aims to nurture individual potential in contributing to the positive socioeconomic through digital and technology solutions for the nation.
unifi TV service disruption nationwide, service estimated to resume later this evening
At approximately 9:50pm on 3 January 2022, unifi TV services experienced service disruption nationwide due to impact to the power system triggered by a fire that affected the “Uninterruptible Power Supply” (UPS) equipment at TM IT Complex in Cyberjaya. The Fire and Rescue Department of Malaysia (Bomba) took control of the situation to extinguish the fire and ensure the safety of the premises. We have received the necessary building assessment and clearance from Bomba at 4.00am. The building block was not in full operation at the time, with only a small number of employees on site. There have been no reports of injuries. The cause of the fire is unknown at this stage and TM will fully cooperate with any investigation as required by authorities. An immediate announcement has been released on TM’s social media channels to notify our affected customers and we have since ramped up our customer service engagements to attend to calls and enquiries. This incident has caused unifi TV service interruptions affecting close to 300,000 of our unifi TV viewers. Other TM and unifi services are not affected. We are working tirelessly with our contractors and engineering teams to ensure that services are being restored gradually, with power restoration expected to be completed by 12 noon today. unifi TV is estimated to resume its services by 3.00pm today. However, TMpoint Cyberjaya will remain closed temporarily due to low power supply. We apologise for any inconvenience this may have caused our customers, and will continue to prioritise the safety and well-being of our employees and contractors during this restoration process. More regular updates are available on TM’s social media channels, or visit our website at https://unifi.com.my/unifi-alerts for updates.
The future of 5G begins with TM! #bersamasama5G
The Company is ready to bring 5G to all Malaysians; Becomes the First Telco to Deploy Stand Alone (SA) network As the national telecommunications infrastructure provider of Malaysia's Digital Nation aspirations, Telekom Malaysia Berhad (TM) is embarking on delivering 5G infrastructure to the country by participating in the 5G Demonstration Project undertaken by the Malaysian Communications and Multimedia Commission (MCMC). The demonstration project is for TM to test the new 5G features, explore the 5G technology system and assess the best way to deploy 5G infrastructure nationwide. The Company plans to test the implementation of a converged 5G core network which allows co-existence of Non-Stand Alone (NSA) and Stand Alone (SA) network. SA is the future of the 5G network deployment and this demonstration is crucial to fast track 5G implementation in the country. Towards this end, TM through its enterprise and public sector business solutions arm, TM ONE, recently started its 5G demonstration in Subang Jaya, Selangor together with Majlis Perbandaran Subang Jaya (MPSJ) to test its 5G solutions namely Smart Traffic Light, Smart Safety & Security and Smart Parking. Besides that, TM is also expanding its 5G Demonstration Project in Pulau Langkawi, Kedah with the demonstration of more 5G use cases. The transmission of 5G service in Pulau Langkawi is going live today, where TM is deploying the first 5G SA network in the country. Commenting on the milestone development, Dato' Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM said: "We are very excited to be part of this 5G Demonstration Project which demonstrates our capabilities to deploy 5G in Malaysia and to roll-out the first 5G SA network in the country. These reflect our commitment to accelerate the delivery of 5G services nationwide. The deployment of our tested and proven 5G-enabled smart solutions for the showcase in Subang Jaya and Langkawi are testament of our commitment in accelerating the delivery of 5G services nationwide. This is in support of the Malaysian Communication and Multimedia Commission's (MCMC) efforts in progressing humanity towards improving the quality of lives of the Rakyat. TM, via our innovative and comprehensive products and solutions will continue to lay the foundation for Industrial Revolution 4.0 (IR4.0) and enabling Internet of Things (IoT) – to serve a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government." TM's aspiration is to deliver efficient and cost effective 5G infrastructure via infrastructure sharing approach, through the access regulations implemented by MCMC. This is by leveraging on its extensive fibre networks, including the submarine cables, telecommunications towers, and Cloud computing as well as ready Data Centres to support the 5G era in Malaysia. In terms of devices and use cases, its wholly-owned subsidiary, TM Research & Development Sdn Bhd (TM R&D), is also developing and experimenting 5G related equipment to get ready for the upcoming 5G. In addition, the Company plans to test and demonstrate the Dynamic Spectrum Sharing feature where it can dynamically share the same spectrum to support different mobile technologies, dynamically. "This approach is expected to minimise duplication of network which will lead to cost reduction, translating the savings to lower prices for consumers/customers, be more environmentally friendly and allow the savings to be channeled for better innovation and improved customer services. We are open and ready to work together with other operators during this demonstration project. True to our position as the national telecommunications infrastructure provider of Malaysia's Digital Nation aspirations, we have established the communications backbone of Malaysia with the widest connectivity and convergence network," added Dato' Noor Kamarul.
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