26 Apr 2022
Op Selamat to ensure a safer Raya celebration for all
TM remains committed to work closely with enforcement agencies in ensuring the welfare and well-being of the community
Telekom Malaysia Berhad (TM) and Polis DiRaja Malaysia (PDRM) today launched Op Selamat 18/2022 to promote a safer and joyous celebration this upcoming Hari Raya for all Malaysians nationwide. Entering into its 18th edition, this year's campaign is aptly themed "Rumah Selamat, Selamat Sampai ke Destinasi" (Safe Home, Safe Journey), with the aim of increasing public awareness on road safety and home security during festivities.
Op Selamat will be running for 10 days, from 29 April until 8 May 2022. This marks the 23rd collaboration between TM and PDRM on this campaign, the last being in 2019 before the pandemic hit. This is part of the long-standing strategic partnership that TM has established with PDRM, including the MERS999 emergency hotline, the anti-telecommunications cable theft efforts, and the Secured Mobile Services platform used for enforcement operations.
The campaign was launched at Menara TM by Datuk Razarudin Husain, the Deputy Inspector General of Police. He also flagged off the 'Traffic Monitoring Team' and a convoy of motorcyclists and cars, symbolically highlighting the campaign's message of road and home safety.
Also present at the event were CP Datuk Wira Mat Kasim Karim, Director of Traffic Investigation and Enforcement Department (JSPT); CP Datuk Aidi Ismail, Director of Crime Prevention and Community Safety Department (JPJKK); Tan Sri Mohammed Azlan Hashim, Chairman of TM; Imri Mokhtar, Group Chief Executive Officer of TM; senior management of TM Group, police officers of various ranks as well as officers from various government agencies such as Jabatan Bomba dan Penyelamat Malaysia, Angkatan Pertahanan Awam Malaysia, Kementerian Kesihatan Malaysia (KKM), Jabatan Pengangkutan Jalan Malaysia (JPJ) and Non-Governmental Organisations (NGO).
In his opening speech, Tan Sri Mohammed Azlan said, "TM is committed and always ready to work hand-in-hand with PDRM and other law enforcement agencies in ensuring the security and well-being of the community. This year, once again we continue our long-standing collaboration with PDRM on this noble effort. This campaign reflects our unwavering support towards the Government's initiatives to reduce road mishaps and improve home safety during festive seasons.
"The safety of road users and their homes are of utmost importance during festivities. This is the key message we want to spread to the public, and we urge everyone to stay alert on the road and vigilant at home," he added.
For this year's campaign, TM is contributing various necessities for the 15 Op Selamat operation centres nationwide, including campaign advocacy and materials such as leaflets and stickers that will be distributed to road users.
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Thank you Malaysia! unifi hits 2 Million customers mark!
unifi celebrates the momentous milestone with exclusive offerings for its customers. unifi as the nation's leading convergence and digital connectivity enabler today announced an exciting milestone of surpassing the 2 million customers mark, attained through the continued support and confidence from its beloved customers nationwide. In celebration of reaching these momentous record, unifi is offering FREE content viewing and connectivity solution as rewards to show their utmost gratitude to all of the customers for choosing and trusting the brand over the years. Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM) said: "We are celebrating this key milestone because of you, our dear customers. Thank you for your continued support, confidence and trust in unifi. You are the motivation that keeps us striving to constantly deliver the best experience for our customers. As a token of appreciation, we are bringing Olympic Games Tokyo 2020 broadcast on unifi TV to all our customers for FREE. On the other hand, we understand that in this period of time, more people are at home and seamless connectivity experience is critical. Hence, we would like to offer free Wi-Fi optimisation consultancy services from our unifi Elite team to further enhance their internet experience at home. Not to forget, all our existing customers can enjoy the unlimited unifi Mobile postpaid plan at RM59/month with no contract. This is our way of saying thank you for choosing unifi as your digital lifestyle enabler." unifi maintains its convergence leadership with strong and consistent growth in its customer base. Its compelling #unifiyourworld total convergence proposition provides the best customer value for access (Home Broadband solutions and Mobile), unifi TV and lifestyle needs (unifi Plus Box, Mesh Wi-Fi, etc.) – for an improved overall internal experience at home and beyond under a single subscription. WiFi optimisation via the use of Mesh WiFi offered by the convergence package helps to enhance customer experience. unifi also accelerated its Streamyx migration programme to enable more customers enjoy higher speed broadband. "Our mission has always been to fuel the best experience and best value for both consumers and business customers. In this unprecedented time, when uninterrupted connectivity is needed more than ever, unifi has proactively met the target set by the Government under Jalinan Digital Negara (JENDELA). TM via unifi is going all out to expand the connectivity and reach to sub-urban and rural areas supported by the higher number of ports deployed and wider fiber network roll-out as well as via fit-for-purpose technologies under the JENDELA programme to ensure no one is left behind. We have also surpassed our 1Q2021 JENDELA target when we achieved 141% of our commitment, befitting our role as the nation's connectivity and digital infrastructure provider," he added. In celebrating its 2 million customer's milestone, unifi is offering: 1) FREE viewing of the Olympic Games Tokyo 2020 to all existing customers, which will be aired from 23 July to 8 August 2021. Existing unifi customers can enjoy the 33 sports and 339 events on 13 HD channels on unifi TV via set-top-box or unifi Plus Box. Customers without unifi TV subscription can view the games through unifi PlayTV app. 2) FREE home Wi-Fi consultation by unifi Elite team, a team of Internet experts that provide professional assessment and consultation to optimise wireless coverage at customers' premises. This limited-time offer worth RM120 per visit is open for the first 100 customers while customers on the unifi 500Mbps and unifi 800Mbps plans can receive free Wi-Fi consultation until the end of the year. Interested unifi Home customers can book the slot by completing the online form at unifi.com.my/bookunifielite. 3) The unlimited unifi Mobile 99 plan is now offered at RM59 only, which includes unlimited calls, data, and texts, and a FREE 10GB LTE hotspot pass. The no-contract plan is exclusively for Home Broadband customers, while those without any Home Broadband plan with us can subscribe to the plan at the same price with a 12-months contract. As Malaysia's pioneer nationwide broadband provider, unifi has been playing an active role in every moment of their consumers' lives and is committed to continuing this journey. With the trust and support from customers across all walks of life, unifi strives to be the best broadband service provider to all Malaysians. To enjoy these exclusive offerings, visit unifi.com.my/thankyou2million.
MIDA as the lead agency of MITI in implementing strategies for Industry4WRD; collaborates with TM ONE for the deployment of high-speed internet connection for the nationwide programme
MIDA as the lead agency of MITI in implementing strategies for Industry4WRD; collaborates with TM One for the deployment of high-speed internet connection for the nationwide programme TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) had successfully deployed high speed broadband (HSBB) accessibility services to 33 industrial areas within the Northern, Southern and Eastern regions; including Sabah and Sarawak, in February 2021. The implementation is in support of Industry4WRD, a National Policy on Industry 4.0, that was launched by Ministry of International Trade and Industry (MITI), designed to transform the Malaysian manufacturing industry and its related services to be smarter, more systematic and resilient. The deployments followed the signing of a Letter of Acceptance (LOA) in July 2020 with the Malaysian Investment Development Authority (MIDA) - as the implementation agency for the Industry4WRD funds - for the installation of new high-speed internet network infrastructure to boost and secure data connectivity; accelerating Industry4WRD adoption among industry players and businesses. The deployments were completed ahead of schedule, initially aimed to be completed by June 2021, and are focused on systematically addressing and removing key connectivity bottlenecks in the priority locations. Dato' Azman Mahmud, Chief Executive Officer of MIDA commended, "We are pleased to establish this proactive engagement and collaboration with TM, through TM One; reflecting our shared commitment to ensure seamless and stable connectivity of Industry4WRD undertakings by our investors. This HSBB commitment is crucial to advance the level of digital compatibility, in strengthening Malaysia's economy amidst the pandemic and beyond." "The profound importance of high-speed internet connection to support the adoption of IR4.0 by businesses in Malaysia has led the MITI to propose for MIDA to obtain specific funding under the Industry4WRD agenda, towards the implementation of HSBB in the identified industrial areas across Malaysia. The Government has made the allocation under the Development Fund to MIDA, amounting up to RM19 million," added Dato' Azman. Meanwhile, Mohd Roslan Mohd Rashidi, Vice President Sales, TM One informed, "We are happy to announce that we had successfully completed the HSBB deployments ahead of target in these areas despite the Covid-19 situation. This collaboration with MIDA has enabled us to increase our momentum towards delivering efficient, widespread and affordable HSBB access across the country. Amidst the pandemic, industries and businesses have to leverage and keep up with the latest digital transformation trends to remain relevant in this digital age. They now rely heavily on Internet connectivity and the latest technologies to be more productive, efficient and competitive; enabling greater automation and richer insights through big data analytics. We are also seeing a shift in the way information technology is utilised through cloud computing, system integration and Internet of Things (IoT). Industries are also enhancing human capacity through artificial intelligence (AI) and autonomous robots." "A robust national digital infrastructure is the key enabler to build a high-income digital economy. In serving the digital economy, TM hopes to further enable the transformation of core processes across all priority sectors, including manufacturing, agriculture, oil and gas, besides promoting the information and communications technology (ICT) sector. This collaboration fits well in TM's unique role as the enabler of Digital Malaysia," he added. As Malaysia's national telecommunications provider, TM is a trusted institution, committed to enabling a Digital Malaysia future as an advance-tech nation with its digital and socio-economic aspirations through reliable network infrastructure and connectivity excellence. TM is ready to provide the best customer experience with innovative and reliable solutions towards fulfilling the objectives of the MyDIGITAL Malaysia Digital Economy Blueprint, and in supporting widespread quality connectivity for Malaysians nationwide.
TM PLEDGES RM4 MILLION FOR FLOOD RELIEF AND RECOVERY EFFORTS
KUALA LUMPUR, 16 December 2024 – TM announced at least RM4 million allocation, including cash assistance, to support immediate flood relief efforts for affected customers, communities, and employees nationwide. This is in support of the Sumbangan Ihsan MADANI initiative, aimed at ensuring timely support for those in need. TM installed complimentary Wi-Fi services at various flood relief centres (PPS) to ensure uninterrupted communication for flood victims and PPS’ administration. At the same time, TM’s network restoration team is working tirelessly to restore services for customers impacted by the recent monsoon flood especially in the East Coast region. This involves efforts to immediately divert key network elements for infrastructure that have been destroyed by the flood to minimise service downtime for the Government, enterprises and consumers. TM understands the challenges faced by the flood victims. Therefore, to ease their hardship, TM is committed to provide additional supports for the affected Unifi Home customers which include: • Free replacement of damaged Customer Premise Equipment (CPE) and network components, • A one (1) month subscription rebate for affected customers, and • An extension of credit terms to 60 days without service suspension. Through its social impact foundation, Yayasan TM (YTM) mobilised medical aid, food and other necessities with the support of its social impact partners. As Co-Secretariat and a member of the GLC/GLIC Disaster Response Network (GDRN) coalition, YTM assisted over 18,400 individuals via various initiatives including the MOF-GDRN Bantu Fund, to assist affected communities. Amar Huzaimi Md Deris, Group Chief Executive Officer of TM, emphasised the company’s dedication during this time of need. “We stand in solidarity with our customers, communities, and employees during these challenging times. Beyond restoring connectivity, our focus is on providing meaningful assistance to those affected, ensuring they can rebuild their lives with greater resilience. “We deeply appreciate the patience and understanding of our customers as we work to restore our networks, despite challenges due to power outages and damaged equipment in certain locations. Rest assured, our dedicated teams are fully committed to resolve these as swiftly as possible. To bolster our efforts, we have deployed the 56 Rejimen Semboyan Pakar Telekom Askar Wataniah, a team of TM volunteers, to provide on-ground assistance, deliver emergency services, and expedite restoration works. “TM is grateful to serve alongside the Ministry of Communications, Malaysian Communications and Multimedia Commission (MCMC), National Disaster Management Agency (NADMA), Malaysia Civil Defence Force (APM) and GDRN members in supporting collective efforts to assist communities in need. We extend our heartfelt thanks to these agencies and social impact partners for their dedication and collaboration in ensuring timely and effective support. “Through these partnerships, we supported more than 28,000 individuals via various disaster relief and preparedness programmes, ensuring faster distribution of aid across the country. We remain steadfast in our efforts to restore connectivity and essential telecommunications services and aiding recovery for those affected by the floods," concluded Amar. Earlier last week, Amar visited flood-affected areas in Kelantan and Terengganu, including the Central Disaster Operations Control Centre (PKOB) in Kota Bharu. During his visit, he handed over additional care packages to be stored at the control centre. These care packages will be mobilised to affected areas and distributed to the flood victims as needed. In support of its employees, TM launched an internal crowdfunding initiative to help provide affected Warga TM with essential home amenities, ensuring they could resume their daily lives as quickly as possible. This initiative aligns with TM's "Ini Cara Kita" culture statement, embodying the spirit of caring and togetherness. Additionally, TM extended financial aid to 131 Warga TM whose homes were damaged by the floods. Early flood aid and damage claims have already been disbursed, with further assistance underway. The company urges everyone to prioritise safety during this challenging season and remains committed to restoring essential services and aiding long-term recovery.
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