17 May 2021
TM wins again at Malaysia Technology Excellence Awards 2021 for its innovation, patrol
This is the fourth award received by TM at Malaysia Technology Excellence Awards in three years running
Telekom Malaysia Berhad (TM) through its innovation arm, TM Research & Development (TM R&D) wins the AI – Telecommunications Award at the recent Malaysia Technology Excellence Awards 2021, presented by Singapore Business Review.
The award was conferred in recognition of the Company's achievement in developing PATROL as a proof of function for research particularly on automatic detection of construction using vehicle dashcam and generate proactive alerts using artificial intelligence (AI) and machine learning algorithms.
This is the fourth award received by TM R&D from the Malaysia Technology Excellence Awards in its three years of running. The awards ceremony lauds exceptional companies that have successfully pioneered IT products, solutions and innovative technology projects in their respective industries to boost Malaysia's fast-growing economy.
Commenting on the accomplishment, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "This is indeed a proud moment for us. Winning the award is a huge boost for our effort in showcasing how AI can be applied to solve real-life problems. It is also a huge encouragement for us to further strengthen our position as the leader in the research, development and innovation field. This award goes out to the team for delivering such outstanding work. We hope it will give them the drive to explore more innovations for TM to serve a more digital society, digital business, digital industry and digital Government, towards accelerating Digital Malaysia."
Project PATROL was developed to provide early warning alerts on areas where TM infrastructure has a high risk of being destroyed due to civil and construction works by a third party. Ideally, before the civil or construction works were to begin, TM and other utility companies are to be consulted to ensure proper precautionary measures are taken to avoid telecommunication cable or other utility infrastructure cuts such as water or sewerage.
The cable cuts will lead to loss of broadband and other telecommunication services which will cause major inconveniences to consumer lifestyle and businesses, as well as operation nightmare for any telcos. To fill in those gaps, PATROL was developed powered by digital and AI capabilities.
PATROL leverages AI, object detection capabilities and the Internet of Things (IoT) to detect a construction area using a dashcam. The system then automatically checks if the unregistered civil and construction activity is in close proximity to underground or overhead cable infrastructure. Several parameters are used to assess risk before an alert is sent to the Network Operations Centre for investigation.
"PATROL provides real-time alerts on civil and construction activities that pose a high risk to the security and safety of TM's cable infrastructure. This information allows telco providers to act fast in preventing possible threats to their assets. With PATROL, we foresee a huge opportunity for operational cost avoidance due to cable cut cases," she further added.
Established in 2001, TM R&D is the innovation arm for TM Group focusing on creating smarter ecosystems to make business and life easier for a better Malaysia. TM R&D's solutions are clustered around four (4) pillars namely Intelligent Platforms, Data Brokerage, Connectivity/Tools and IR4.0/Digital Solutions. Growing from strength to strength since 2016, TM R&D has won multiple global awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to date. TM R&D's innovations are all developed in-house and cut across multiple verticals such as Utilities, Retail, Agriculture, Healthcare and Education with safety and productivity as the top priority. As TM R&D continues to expand beyond connectivity and into smarter digital ecosystems, its role in TM has become more prominent and exciting.
For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
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TM BAGS TOP TECH AWARD FOR ITS DIGITAL WORKFORCE SOLUTION
Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM) wins the “Digital-Utilities” Award for its smart workforce management solution known as FORCE at the recent Malaysia Technology Excellence Awards 2023 (MTEA), organised by the Asian Business Review. This is the seventh award received by TM R&D from MTEA in the last five years, spotlighting its role in accelerating the use of advanced technology and mobile-first approach to spearhead industrial productivity and operational efficiencies as Malaysia transitions into a digital economy. Through cross learnings from deployment within the TM ecosystem, TM R&D’s advanced analytics software in the FORCE platform measures and reports business performance metrics in real-time. This enables fast-paced businesses to make precise data-driven decisions to improve complex tasks scheduling of large fieldwork teams across geographies that in turn, significantly ease resource planning and operational costs. Commenting on the achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “In promoting growth mindsets through innovation and capacity-building, TM R&D has been consistently recognised for advancing tech solutions to meet fast-evolving digital needs of today’s competitive businesses. Our work in R&D is helping companies in the region adopt automation and digital solutions in improving workforce productivity and efficiency which translates into reducing cost of doing business.” “FORCE provides operational efficiencies and first-class customer experience by automating day-to-day tasks of large field teams. It proves to be an indispensable tool not only for its ability to automate functions of a workforce but also in enabling seamless execution of digital solutions. Today, FORCE can be effectively deployed in key sectors such as the Water and Utility Industry, IT Services, Public Services, Manufacturing, Hospitality and Plantation Management,” added Dr. Sharlene. The workforce management solution is designed to enable the adoption of digitalisation progressively within the organisation’s own growth strategy, allowing it to rapidly reap benefits with minimal costs. Dr. Sharlene concluded, “Winning this award inspires us to create smarter digital solutions in line with TM’s transformation towards becoming a human-centred TechCo and enabling a more Digital Malaysia.” For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
TM and Telin collaborate to enable opportunities and enhanced experience for the region’s digital ecosystem
TM Wholesale, the wholesale domestic and international business arm of Telekom Malaysia Berhad (TM) and Telin, a subsidiary of PT Telkom Indonesia, Tbk (Telkom), have recently signed a Memorandum of Understanding (MoU) to strategically collaborate and jointly explore opportunities on subsea cable business arrangements. The signing ceremony was held at the Grand Hyatt Hotel, Dubai recently, where TM was represented by Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale and Telin was represented by its Chief Executive Officer, Budi Satria Dharma Purba (Budi). This new partnership will further strengthen the Business to Business (B2B) relationship between the two parties and broaden the collaboration while continuing to provide their customers with reliable, diversified and uninterrupted connectivity solutions. Commenting on the partnership, Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale said, "TM Wholesale is committed to deliver greater reachability and resilient connectivity to our customers. This collaboration allows us to gain immediate submarine capacity in response to the growing demand for high bandwidth services. It also gives us more diverse connections and alternative routes connecting Malaysia to the rest of the world, while optimising our existing submarine capacity. Additionally, it will enable us to begin exploring the most cost-effective approach for future submarine cable investment projects that will benefit both parties and this region." Meanwhile, Budi Satria Dharma Purba (Budi), Chief Executive Officer of Telin said, "Telin and TM Wholesale share mutual interests, with the aim of serving our stakeholders with excellence. This time, we are excited to jointly explore opportunities in buying, selling, upgrading and investing activities, especially with regard to subsea cables. Telin's participation in global connectivity focuses on ensuring reliable connectivity in order to meet surging demand for fast internet due to trends such as flexible working arrangements, video streaming, and gaming. We believe that this collaboration will serve our stakeholders' needs accordingly." Currently, TM has 30 submarine cable systems, owned and leased, spanning more than 320,000 kilometres around the globe and Telin has 22 submarine cable system, owned and leased, with over 222,260 kilometres. Together, both parties can leverage on their respective capabilities to provide the highest service performance and best quality experience to all its customers. TM has been a long-standing partner of Telin in many aspects related to business solutions and are mutually delighted to work together in supporting ASEAN and other region's future digital demands for connectivity, digital infrastructure and solutions.
TM ONE PARTNERS MINISTRY OF EDUCATION TO ELEVATE DIGITAL SKILLS THROUGH TVET PROGRAMS
KUALA LUMPUR, 30 October 2024 – TM One, TM’s enterprise and Government sector business solutions arm, has announced a strategic partnership with the Ministry of Education (MOE) to enhance Malaysia’s digital competencies, equipping students and educators from vocational colleges and secondary schools with essential digital skills that align with industry standards. The partnership, which was recently formalised through a Memorandum of Understanding (MoU) with MOE’s Technical and Vocational Education and Training (TVET) Division, targets critical areas such as artificial intelligence (AI), cloud computing, cybersecurity, and smart agriculture solutions. These initiatives will benefit both students and educators, ensuring Malaysia’s future workforce is ready to meet the demands of the digital economy. Shazurawati Abd Karim, Executive Vice President of TM One said, “We are pleased to collaborate with MOE to deliver industry expertise and digital infrastructures to uplift Malaysia’s TVET ecosystem. TM One will facilitate education and practical training on advanced technologies to the students and educators, preparing them for emerging digital trends and career opportunities. This aligns with the country’s transformation agenda and TM’s Digital Powerhouse aspiration to revitalise Malaysia’s talent and innovation ecosystem for a digitally enabled and globally competitive workforce.” This collaborative effort includes industry placements for educators to develop their digital expertise as well as co-creation of learning modules, syllabi, and curricula revolving technology and telecommunications education, creating a sustainable skills development framework for the future. Leveraging TM’s extensive nationwide connectivity, TM One will also enhance MOE’s digital infrastructure at TVET institutions, fostering a modern learning environment through network enhancements and relevant digital solutions. This collaboration is expected to produce a highly skilled and digitally proficient workforce, positioning Malaysia as a leader across various sectors. Through this initiative, TM One and MOE are ensuring TVET students and educators are well-prepared with the right skills and certifications, providing greater digital access to students from all backgrounds and shaping a dynamic and digitally empowered Malaysia.
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