1Q2023 Key Highlights (vs 1Q2022)
· Operating Revenue grew 2.0% from RM2.89 billion to RM2.95 billion, with continuous growth across Unifi and TM Global
· EBIT decreased 15.5% from RM560.4 million to RM473.3 million, following accelerated depreciation and impairment
· PATAMI lower 2.9% from RM339.9 million to RM330.1 million, lower EBIT cushioned by lower net finance cost and effective tax rate
· CAPEX investment stood at 14.0% of revenue or RM413.1 million, heavily attributed to fibre network expansion
Amidst the challenges for the year, Telekom Malaysia Berhad (TM) achieved a steady and promising performance in the first quarter that ended on 31 March 2023, compared to the same period in the previous year (YoY).
Operating revenue grew 2.0% to RM2.95 billion, from RM2.89 billion in 2022, driven by Unifi and TM Global. TM saw an increase in customers with Unifi now serving close to 3.5 million home and MSME customers, TM One catering to 8,800 businesses, and TM Global serving more than 700 local and regional customers.
Its reported Earnings Before Interest and Tax (EBIT) is lower 15.5% to RM473.3 million, from RM560.4 million, following the Group’s decision to accelerate depreciation and impairment of IT assets, due to changes in market conditions.
Profit After Tax and Minority Interest (PATAMI) decreased 2.9% to RM330.1 million from RM339.9 million. Lower net finance cost and lower effective tax rate from the recognition of deferred tax assets mitigated the impact of the lower EBIT on the Group’s overall profitability.
Capital Expenditure (CAPEX) stood at 14.0% of overall revenue, or RM413.1 million. A significant portion of this investment was dedicated to fortifying its fibre infrastructure, delivering new customer acquisition, international subsea cables investment and 5G fibre network deployment to meet Government’s target of 80% coverage by year end.
Unifi sustaining growth trajectory
Unifi continues to deliver leadership in convergence service and solutions for both home and MSMEs customers. Unifi reported a 1Q2023 revenue growth of 4.3% from RM1.38 billion to RM1.44 billion contributed by both, growth in number of subscribers and average revenue per customer (ARPC).
Unifi fixed broadband subscription increased by 8.1% to 3.08 million propelled by aggressive sales, and promotions such as the 6-months complimentary speed upgrade offered to existing Unifi Home users and 7-days free viewing of all Unifi TV channels during Chinese New Year.
Unifi Mobile unveiled its latest offerings, the UNI5G prepaid and postpaid plans, which include complimentary 5G access for all current mobile subscribers. Additionally, Unifi introduced the Pakej Perpaduan Jalur Lebar Tetap (Home Internet) and Pakej Perpaduan Prabayar Mudah Alih (Prepaid Mobile) plans specifically designed for underserved communities, providing inclusive and ubiquitous connectivity for the community.
Unifi Business’ collaborative efforts with local government agencies have been instrumental in supporting MSMEs to digitally grow their businesses. As part of this initiative, Unifi Business launched a programme in Sabah that has resulted in a significant participation of local entrepreneurs.
TM One navigating challenging market and shifting demand
TM One recorded a 6.7% slowdown in revenue from RM773.7 million to RM721.9 million in the current quarter, largely due to the impact of price reduction and lower revenue from one-off customer projects.
The delivery of key projects across several industries shall set the pace for TM One in the coming quarters. TM One delivered a Private 5G solution to enable Smart Industry solutions and completed a hybrid cloud project that is instrumental to the IT backbone transformation of its customer. TM is also the only telco with a 100% completion record for the Point of Presence (POP) Phase 1 Project, successfully delivering 233 sites across the northern states, Sabah and Sarawak.
Building on the success of TM One 5G Sphere Partner Programme launched end of 2022 where more than 90 leading partners are registered today, TM One launched its Sandbox platform providing a secure and controlled environment for enterprise and Government customers with technology partners to co-create and commercialise innovative smart service solutions, which will propel their digitalisation and automation drive.
TM Global catalysing digital inclusivity
TM Global reported continuous growth in 1Q2023, with revenue increasing by 3.9% from RM625.1 million to RM649.2 million, contributed by higher data and data centre co-location services.
As the leading partner for High-Speed Broadband Access (HSBA), TM Global achieved the highest number of new installations in March, supporting collective industry growth throughout Malaysia. Additionally, close to 8,000 4G and 5G fiberisation site were deployed to meet the growing demands of industry players and enhance nationwide edge capabilities, further propelling national digital initiatives.
Internationally, TM Global secured deals from US-based hyperscaler and North Asia digital provider for its wholesale data centre solutions as well as a substantial deal from ASEAN telecommunication player for more than 10Tbps data requirement within this region. TM Global remains focused on positioning Malaysia as the preferred digital hub for the ASEAN region through its comprehensive and customised offerings for hyperscalers, global carriers and digital players.
Commentary and Outlook from Dato’ Imri Mokhtar, TM Group Chief Executive Officer
“2023 is expected to be a challenging year with changes in the regulatory landscape, heightened competition and other market structure changes. TM will continue strengthening its core business to be commercially sustainable as a Public Listed Company (PLC) whilst continuing to contribute to the nation’s growth via its role as a Government Linked Company (GLC).
“As the national connectivity and digital infrastructure provider, TM will continue to execute the fiberisation plan to support the Government’s National Digital Network (JENDELA) programmes as well as the 5G rollout nationwide. TM looks forward to continue playing an active role in the 5G implementation, leveraging its nationwide fibre infrastructure, extensive digital platforms (data centres, edge nodes) and rollout experience.
“We remain steadfast as we enter the final year of our 2021-2023 Transformation Programme, and pursue the next wave of growth beyond 2023. In line with our journey to become a human-centred TechCo, we announced the launch of TM’s new HQ and Campus, located in Cyberjaya. The campus will serve as a catalyst for a new way of working that drives agility and flexibility through digital collaboration and hybrid work environment, propelling innovation among our employees, customers and partners.
“We will continue to advocate sustainability efforts and strive for progress. TM has released our first Task Force on Climate-related Financial Disclosures (TCFD) report, 2 years ahead of Bursa Malaysia’s 2025 requirement. The report focuses on increasing transparency around the financial implications of an organisations’ climate-related risks and opportunities.
“Though cautious with the overall outlook, we remain optimistic with the prospects of increased hyperconnectivity, continuous growth investments in connectivity and digitalisation across all customer segments. TM will continue to enable a Digital Malaysia by offering comprehensive suite of communication services and digital solutions benefitting communities, businesses and Government.”
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TM Q2 NET PROFIT RISES 1.7%, DECLARES 12.5 SEN INTERIM DIVIDEND
KUALA LUMPUR, 29 August 2025 – Telekom Malaysia Berhad (“TM” or “The Group”) today announced its financial results for the second quarter ended 30 June 2025 (2Q 2025), reflecting resilience in a competitive market and continued progress on its strategic priorities. During the quarter, Profit After Tax and Non-Controlling Interests (PATAMI) rose 1.7% compared to corresponding quarter last year to RM403.0 million, while Earnings before Interest and Tax (EBIT) grew 4.5% to RM640.0 million. For the first half of 2025 (1H 2025), revenue stood at RM5.62 billion versus RM5.74 billion a year earlier, as a result of intensely competitive market. Meanwhile, the Group registered EBIT of RM1.19 billion, down 5.8% compared to corresponding period last year, mainly due to forex losses. Adjusting for these, underlying EBIT recorded growth, underscoring TM’s strong fundamentals, core operations and cost discipline in delivering profit despite revenue pressures. The Group continues to demonstrate its focus towards value creation and disciplined capital management, as reflected in the improvement of Return on Invested Capital (ROIC) to 12.81% from 12.34% a year ago. TM maintains a positive outlook for the year and is confident in meeting its 2025 guidance. The Board has declared an interim dividend of 12.5 sen per share, amounting to RM479.7 million for the financial year 2025, reaffirming its commitment to delivering sustainable returns to shareholders. 1H 2025 Segment Highlights Business to Consumer (B2C): Unifi registered steady revenue performance and an increase in fixed broadband subscribers driven by Unifi UniVerse convergence offerings, fuelled by content and mobile take up. Its diverse range of device bundles continued to attract strong demands from various segments. Meanwhile, as the preferred partner to more than 400,000 MSMEs nationwide, Unifi Business segment remained a key driver, with tailored digital solutions that promote digital inclusivity. Business to Business (B2B): TM One revenue was softer as several major projects and sizeable deals are expected to be completed in the second half of the year. Nevertheless, beyond connectivity services such as cloud and ICT recorded steady growth. Carrier to Carrier (C2C): TM Global remains well-positioned, with a strong pipeline of large-scale border-to-border bandwidth requirements expected to be delivered by year-end. On the domestic front, the segment is on track with its data centre expansions and the delivery of 5G mobile backhaul in support of the national 5G agenda. Investing for Future Growth TM continues to strengthen its long-term position through strategic investments in digital technologies, encompassing AI infrastructure and applications, data centres, edge facilities, expanded fibre coverage, 5G mobile backhaul and submarine cable systems. “Digital infrastructure and AI are no longer just a vision for TM. It’s becoming a reality, from the establishment of data centres, sovereign cloud and GPU-as-a-Service to various enterprise applications that continuously help businesses to unlock digital capabilities and growth,” said Amar Huzaimi Md Deris, Group Chief Executive Officer, TM. “Equally important is ensuring digital inclusivity for all communities and businesses, while nurturing the right talent to power Malaysia’s digital future. Through our inaugural Jangkau Digital programme, we are reimagining Kampung Mukut in Pulau Tioman as the nation’s first Smart Eco-Village. At the same time, the launch of Malaysia’s first Faculty of Artificial Intelligence and Engineering at our education arm, Multimedia University, is a clear testament to this commitment. Together, these initiatives reflect TM’s greater purpose of empowering lives and ensuring no one is left behind in the digital era.” Outlook “While the market environment remains challenging, our results demonstrated resilience and ability to execute our strategic priorities. We are building positive momentum through stronger convergence growth, improved cost structures and disciplined capital management. With our investments in future-ready infrastructure, we are advancing towards our aspiration to become a Digital Powerhouse by 2030, while delivering sustainable value for our stakeholders,” Amar concluded.
TM calls on members of the public to donate pre-loved devices to the MYBAIKHATI campaign
Three (3) TMpoint outlets in Klang Valley now ready to accept device donations for B40 families Telekom Malaysia Berhad (TM) is supporting MYBAIKHATI, an industry-wide device crowdsourcing initiative aimed to collect and repair used communication devices to be distributed to low income families (B40). TM has set up three (3) of its TMpoint outlets in the Klang Valley as collection points to facilitate the donation drive. The outlets are TM Experience Centre (TMEC) at Menara TM, Bangsar; TMpoint Cyberjaya and TMpoint Shah Alam. The collection points will be progressively expanded nationwide in the near future. Commenting on TM Group's participation, Imri Mokhtar, Group Chief Executive Officer, TM said: "Everyone should have access to digital devices, especially in these times. The MYBAIKHATI campaign aims to provide the B40 community with usable smart devices for digital learning, work and business, so they have the means to weather through this unprecedented period. TM is excited to be part of this industry-wide initiative as together, we can help to alleviate the burden of the underprivileged and at the same time reduce the digital gap. We have kick-started this year-long donation campaign by setting up three (3) of our TMpoint outlets in the Klang Valley as the designated collection points in this pilot phase; so members of the public who are keen to donate can conveniently drop off their devices. We will definitely explore more locations nationwide to enable more people to take part and make their contribution." "We hope our fellow Malaysians, individuals and businesses, can come forth in the spirit of caring and generosity by donating your pre-loved used laptops, chromebooks, 4G-enabled tablets or 4G smartphones. The campaign runs for 12 months, so we hope you have ample time to sift through your belongings or consider a donation as you upgrade the devices for your own families. After making your contribution with us, don't forget to redeem a special token of appreciation for your kind gesture. Please join us in this collective effort towards enabling a more digital society, digital businesses and ultimately, a Digital Malaysia," he added. TM calls for all Malaysians and members of the public, be it individuals or companies to donate their used devices. TM will repair and refurbish devices that meet the terms and conditions with an allocation of up to RM500 for each device. The refurbished devices will then be distributed to eligible families in the B40 segment, through an appointed Non-Governmental Organisation (NGO), or through other various channels including selected "Pusat Internet Komuniti" (PIKs) nationwide. The donated devices that do not meet the requirements of the initiative will be responsibly recycled via the existing e-Waste programme. To be part of this noble initiative, simply follow these simple steps: Make sure your device is in working condition and is complete with its charger. Do make sure that your personal information and data has been completely deleted Bring the device(s) to the designated TMpoint outlets, meet with our staff and fill up the Device Contribution Form as well as the Contribution Acknowledgement Form Place the device(s) in the storage facility provided Redeem a token of our appreciation for your donation For more information on how you can be part of MYBAIKHATI initiative supported by TM, visit www.tm.com.my/mybaikhati.
TM wins two (2) platinum awards at NACRA 2020
Bagged Platinum Excellence Award for Companies with RM2 billion to RM10 billion in Market Capitalisation and Platinum Award for Best Annual Report in Bahasa Malaysia. Telekom Malaysia Berhad (TM) continues its winning streak at the National Annual Corporate Report Awards (NACRA) 2020 when the Company walked away with two (2) Platinum awards at the awards presentation ceremony, held virtually in Kuala Lumpur, recently. TM bagged the Platinum Excellence Award for Companies with RM2 billion to RM10 billion in Market Capitalisation and this is the fifth (5th) time the Company clinched the most coveted award, after its win in 2014, 2013, 2011 and 2006, thus portraying its long history of exemplary corporate reporting. The other Platinum award that TM won at NACRA 2020 was the Special Awards – Best Annual Report in Bahasa Malaysia. Commenting on the win, Imri Mokhtar, Group Chief Executive Officer, TM, said: “We are both humbled and thrilled to be recognised once again at NACRA 2020. As a public listed company, we are committed to good shareholders’ communication to keep all our stakeholders well informed about the company. This underpins the foundation of corporate reporting; building trust, reputation and value whilst complying to Bursa Malaysia’s listing requirements. These awards are testament to our resolve to uphold a high level of corporate governance, transparency and disclosure of information as we work towards delivering higher value for our all stakeholders.” “On behalf of TM’s management team, I would like to take this opportunity to congratulate each and every Warga TM for their hard work and tireless efforts towards producing the Annual Report year after year; and especially for the 2019 edition. The ongoing Covid-19 pandemic proved not a hindrance to the team in delivering their best. This year also saw us conducting TM’s very first virtual Annual General Meeting (AGM). I am personally proud with these achievements and hope that this will give a boost for all of us to deliver even better in the future,” he added. The 2020 National Annual Corporate Report Awards (NACRA) was jointly organised by Bursa Malaysia Berhad (Bursa Malaysia), Malaysian Institute of Accountants (MIA) and The Malaysian Institute of Certified Public Accountants (MICPA). In its 30th year, NACRA 2020 continues to be a force for spurring continuing excellence and improvement in corporate reporting in Malaysia, in line with its evergreen theme, “Towards Accountability & Excellence”. Every year, NACRA guidelines are reviewed and enhanced to ensure that the standards and quality of the production of annual reports are in line with current requirements and the latest global developments. NACRA 2020 introduces a brand-new awards structure and assessment criteria that augments recognition to many more leading organisations and is aligned with global and integrated reporting framework (IRF) and best practices. It has become the benchmark, in which stakeholders associate with fair, transparent and informative corporate reporting. Earlier in 2020, NACRA introduced a new framework which integrates elements of sustainability and integrated reporting in line with evolving expectations.