23 Feb 2024
TM Registers Higher Profits in FY2023, Sustaining Resilient Performance
KUALA LUMPUR, 23 February 2024 – Telekom Malaysia Berhad (“TM” or “the Group”), today announced its financial results for the year ended 31 December 2023 (FY2023), with the Group reporting higher revenue and profitability compared to FY2022. This performance reaffirms the Group’s resilience in the competitive market landscape.
During the year under review, the Group registered a higher revenue of RM12.26 billion compared to RM12.1 billion in FY2022 propelled by the strong performance of Unifi and TM Global. Specifically, Unifi’s fixed broadband subscriptions experienced a 3.1% growth, reaching 3.13 million, while TM Global’s revenue grew from heightened demand for domestic and international data services.
The Group’s Earnings Before Interest and Tax (EBIT) remained flat at RM2.09 billion in FY2023 due to higher operational costs. Meanwhile, the Group’s Profit After Tax and Non-Controlling Interest (PATAMI) rose 63.6% from RM1.14 billion to RM1.87 billion due to a lower net finance cost and tax impact.
The Group’s capital expenditure (CAPEX) in FY2023 stood at RM1.9 billion, or 15.9% of its revenue. These investments were primarily aimed at expanding the Group’s network infrastructure nationwide and regional submarine cable system.
TM declared a 2nd interim dividend and final dividend totalling 15.5 sen per share amounting to approximately RM594.9 million, demonstrating its commitment to delivering shareholder value.
Reflecting on the FY2023 performance, Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “I am pleased to share that TM has sustained its performance amidst challenging regulatory landscapes, heightened competition, and evolving market dynamics.
“Our convergence solutions, paired with attractive packages have continued to appeal to our customers, reinforcing our position as the only Fixed Mobile Convergence with quad-play in Malaysia. The ongoing expansion of our nationwide fibre coverage, coupled with the enhancement of our data and network infrastructure, have also contributed to our growth. We remain committed to promoting digital inclusivity and wider digital adoption while addressing the evolving needs of our customers, both domestically and internationally,” said Amar.
“Furthermore, 2023 marked the completion of our initial three-year transformation phase during which we have further solidified our position in the local and global telecommunication landscape. Advancing into the next level of our transformation journey, we are now focused on evolving into a Digital Powerhouse by 2030, while positioning Malaysia as a digital hub for the region. Our commitment aligns with the nation’s aspiration of becoming a fully integrated digital society, ensuring that we continue to play a key role in the era of digital innovation,” Amar concluded.
Unifi maintains leadership in converged solutions
Unifi maintains its leadership in converged offerings of fixed broadband, mobile services, digital content and solutions for both consumers and MSMEs, recording RM5.66 billion in revenue. Unifi’s fixed broadband segment grew 3.1% to 3.13 million subscribers, driven by strategic convergence campaigns and aggressive customer retention efforts.
Unifi’s latest offering, the #Unstoppable UNI5G Postpaid and Mobile Family Plans, is designed to enhance the 5G connectivity experience for Malaysians. The newly launched Unifi TV Originals provides a wide array of unique, diverse and locally tailored content for an enriched experience for Malaysian viewers. These further contribute to the Group’s true convergence proposition, providing better value to all customers.
As a preferred partner to more than 400,000 MSMEs nationwide, Unifi Business continues to accelerate digital adoption by providing tailor-made solutions, offering them the tools and support needed to thrive in the digital economy.
Looking ahead, Unifi will further cement its role as a leader in convergence to deliver unmatched converged digital services.
TM One drives innovative solutions for enterprise
TM One continues to navigate the market complexities while exploring new growth opportunities. Despite decreased revenue to RM3.14 billion in FY2023, its 4Q23 results showed an increase in revenue of 17.3% versus 3Q23, driven by a surge in solution-based customer projects.
TM One has partnered with PLANMalaysia to equip 29 city councils with smart technologies for sustainable and connected urban environment. It was also appointed as the preferred converged digital infrastructure partner for the Sarawak Digital Economy Corporation (SDEC) to materialise aspirations towards the growth of Sarawak’s digital economy.
Moving forward, TM One is poised to remain at the forefront of supporting and enabling the digital infrastructure for both government entities and enterprises. With a focus on innovation and strategic partnerships, TM One is set to play a significant role in Malaysia’s digital transformation journey.
TM Global positions Malaysia as a digital hub for the region
TM Global posted a solid financial performance in FY2023. Its revenue rose 8.7% to RM3.10 billion, primarily from an increase in international data revenue, driven by managed wavelength services for hyperscalers, alongside an uptick in domestic data services.
In the domestic landscape, TM Global continues to expand 5G backhaul sites and High-Speed Broadband (HSBB) Access coverage in accelerating digital inclusivity nationwide. Globally, it recorded a year-on-year 30Tbps bandwidth growth and delivered a mega requirement of more than 35Tbps long-term leased connectivity for US-based hyperscaler.
TM Global will continue to broaden its digital infrastructure solutions and forge strategic alliances with global carriers to position Malaysia as a digital hub for the region, facilitating seamless digital connectivity and services across borders.
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Innovating Malaysia's healthcare through 5G and digital solutions
TM One’s 5G and digital infrastructure reflects its commitment to enable smart hospitals and remote care capabilities TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently previewed the innovative future of Malaysia’s healthcare sector, powered by 5G technology and digital solutions. Collaborating with Siemens Healthineers Malaysia, TM One shared its vision at the inaugural 5G in Healthcare Symposium, organised by the Association of Private Hospitals Malaysia (APHM), where they showcased next-level innovations for the healthcare system, made possible by 5G connectivity. This gathering of healthcare providers highlighted the multiple benefits gained from digital transformation in the sector, including enhanced patient care and operational efficiencies, among others. The digitalisation of this essential sector has also proven to be particularly timely and effective in delivering health care during and post pandemic. Shazurawati Abd Karim, Executive Vice President of TM One explained the significance of 5G to Malaysian healthcare, stating that: “5G will positively impact the Internet of Medical Things (IoMT), and enable life-saving medical innovations that reflect the needs of a post pandemic society. This includes remote medical learning and remote patient monitoring, among others. Together with our partners, which includes global technology companies as well as leading local companies, we are primed and ready to help Malaysia’s private hospitals co-create solutions that will save lives and bring value to their stakeholders.” “Aside from real-time speed and breakthrough connectivity, today’s digital healthcare ecosystems depend on robust and secure infrastructure essentials. Collecting and sharing of digital patient records and hospital data requires world-class data security to mitigate cyber threats and to comply with stringent regulatory requirements. TM One’s services can be integrated with private 5G networks and offers enhanced data protection and encryption to safeguard both patients and hospitals. This will encourage patients towards adopting digital healthcare services, potentially enabling them to seek treatment earlier and save lives,” she said. Amongst the technologies demonstrated was VRAR (virtual reality/augmented reality) using a Microsoft HoloLens device, which utilises mixed-reality experiences with 3D data processing, analytics, visualisation, and simulation applications. This technology aims to humanise the diagnosis and treatment identification process and will improve the productivity of healthcare personnel by accelerating their time-to-diagnosis, surgical accuracy and reduce time-to-care which will result in improving overall patient experience. TM One also showcased a virtual medical consultation solution powered by REMEDi, a digital healthcare technology developer. Through high-speed, low-latency 5G, the solution will provide enhanced video images and sound quality for safer diagnosis of patients and effective troubleshooting. In addition, this solution can be conveniently deployed anywhere, matching the current shift towards online examinations and telemedicine. Speaking about the event, Datuk Dr Kuljit Singh, President of APHM said, “The 5G in Healthcare Symposium was a great platform for our partners, TM One and Siemens Healthineers to demonstrate the future of Malaysia’s private healthcare, providing a guide on how to transform hospitals by leveraging 5G. This sharing was truly valuable to the symposium participants.” “Having these esteemed digital leaders provided a clearer idea to the industry of how they can transform their institutions. We are both excited by the potential offered by 5G technology and confident of the expert support offered by our partners as the industry continues its digital transformation journey in delivering superior healthcare service to our patients,” he enthused. Rod Frazer, Managing Director of Siemens Healthineers in Malaysia commented, "The opportunity to aggregate healthcare data and leverage this to support the day-to-day decisions of patients and clinicians is the game changer in healthcare delivery and cost effectiveness. To shape this future, it is vital not only to work on ideas that will change the way we think about the healthcare sector in the long term but also to identify current developments such as 5G connectivity, which has the potential to transform the market. Siemens Healthineers is excited to collaborate on this initiative with APHM and TM One to facilitate such discussions in the country.” TM One’s suite of robust and secured digital infrastructure solutions enable organisations to harness the power of AI and IR 4.0 to take their transformation forward. TM’s recent partnership with Digital Nasional Berhad (DNB) to provide extensive fibre coverage for DNB’s 5G network emphasises its commitment to provide 5G infrastructure to support the digital aspiration of all Malaysians, including the digitalisation the nation’s private healthcare industry to support the vitality and wellbeing of the rakyat. For more details about TM One Healthcare solutions, visit www.tmone.com.my/industry/healthcare/
U MOBILE TO LEVERAGE TM’S NATIONWIDE FIBRE NETWORK IN LATEST PARTNERSHIP; EXPEDITING ITS NEXT GEN 5G DEPLOYMENT
• U Mobile has appointed TM to provide leased fibre connectivity backhaul for its Next Gen 5G rollout nationwide • The appointment enables U Mobile to accelerate deployment by leveraging TM’s extensive fibre network and comprehensive 5G Mobile Backhaul Service KUALA LUMPUR, 26 May 2025 – U Mobile, Malaysia’s Next Gen 5G network provider, has announced the appointment of TM, the enabler of a Digital Malaysia, as its key fibre backhaul partner to accelerate the deployment of its 5G network nationwide. The partnership agreement, valued at RM2.4billion over 10 years was formalised today at a signing ceremony held at Sofitel Kuala Lumpur Damansara, witnessed by YB Datuk Fahmi Fadzil, Minister of Communications. Under this partnership, TM will provide U Mobile a comprehensive suite of backhaul infrastructure services, including fibre leased line access to U Mobile’s 5G Radio Access Network (RAN), data centre and TM Edge Facility leasing for Points of Interconnect (POIs), as well as trunk leased line for inter-regional connectivity. With TM’s extensive nationwide fibre footprint—spanning over 740,000 km and representing the widest fibre backhaul coverage in Malaysia—U Mobile is poised to expedite the rollout of its Next Gen 5G network across the country. This strategic partnership will enable U Mobile to tap into TM’s comprehensive 5G Mobile Backhaul Service to ensure high network performance and reliable connectivity for both enterprises and consumers. “U Mobile is pleased to have TM as our fibre backhaul partner as their coverage is the widest in Malaysia, enabling us to further accelerate our 5G coverage deployment. Together with TM and other partners, we are committed to reaching 80% coverage of populated areas within 12 months, while ensuring a superior 5G experience that is highly reliable, supports massive capacity and delivers ultra-fast speeds to benefit enterprises and consumers across Malaysia,” said Wong Heang Tuck, CEO of U Mobile. “TM is proud to support U Mobile’s 5G network with high-capacity fibre backhaul — the essential backbone of a resilient and high-performance 5G ecosystem. This collaboration underscores our commitment to building inclusive, future-ready infrastructure that fuels innovation, enhances connectivity, and drives digital progress across the nation. This is central to TM’s role as the enabler of a Digital Malaysia — a cornerstone in our aspiration to become a Digital Powerhouse by 2030,” said Amar Huzaimi Md Deris, TM’s Group CEO. Through this collaboration, U Mobile and TM are reinforcing their commitment to accelerating Malaysia’s 5G connectivity, fostering digital innovation and empowering businesses and communities nationwide.
YAYASAN TM COLLABORATES WITH YAYASAN DIRAJA SULTAN MIZAN TO EMPOWER YOUTHS
KUALA LUMPUR, 22 September 2023 – Yayasan TM (YTM) and Yayasan Diraja Sultan Mizan (YDSM) signed a Memorandum of Understanding (MoU) to empower youth from the B40 socioeconomic group with vital digital entrepreneurship skills for them to thrive and compete in the digital market space. The programme costing approximately RM400,000 is shared between YTM, YDSM and Multimedia University (MMU). The collaboration also involved other parties namely Universiti Malaysia Terengganu (UMT) and Universiti Sultan Zainal Abidin (UniSZA). The signing of the MoU was graced by the esteemed presence of Kebawah Duli Yang Maha Mulia Al-Wathiqu Billah, Sultan Mizan Zainal Abidin. Dato’ Zainal Abidin Putih, Chairman of YTM said, “Through their involvement in the Siswazah Usahawan Digital Terengganu (SISDIT) programme, the participants can acquire holistic entrepreneurship skills and knowledge while earning them the globally acknowledged digital qualification, International Computer Driving Licence (ICDL) Digital Marketing Certification to complete their skill sets. These would greatly benefit them as they enter the job market. YTM remains committed in its efforts to support the nation-building agenda of promoting socioeconomic development among the underserved communities.” YTM was represented by Dato’ Zainal Abidin, while signing on behalf of YDSM was its Board of Trustee member, Dato’ Dr Che Ab Rahim Nik. Meanwhile, MMU was represented by Ir. Prof. Dr. Hairul Azhar Abdul Rashid, Vice President Market Exploration, Engagement and Touchpoints; UMT was represented by its Vice Chancellor, Professor Dato’ Dr. Mazlan Abd Ghaffar while UniSZA was represented by its Vice Chancellor, Professor Dato’ Dr. Fadzli Adam. Amar Huzaimi Md Deris, Deputy Chairman of YTM who is also the Group Chief Executive Officer of TM was also present to witness the ceremony. As part of the collaboration, YTM embarked on SISDIT, offering digital entrepreneurship training to 27 carefully selected students of UniSZA and UMT. This intensive 20-day training took place at MMU Cyberjaya campus, leveraging on the expertise of MMU Cynergy, a wholly owned subsidiary of MMU. The training modules included digital content development, design thinking, business ethics, e-commerce and business model canvas, to further unleash the potential of the participants in digital entrepreneurship. “Each partner in this collaboration will play significant roles in helping the participants succeed in their entrepreneurial ventures by connecting them to opportunities to foster their digital business's development. We hope their success through this programme will encourage their youth peers to take chances and unleash their full potential for a more sustainable living,” Dato’ Zainal Abidin concluded. To date, YTM’s entrepreneurship-related endeavours, including SISDIT, have benefited over 300 entrepreneurs and created new businesses opportunities for marginalised communities, including B40, asnaf and women, nationwide. In line with YTM’s aspiration as a purpose-driven social impact foundation, this continuous effort aims to nurture individual potential in contributing to the positive socioeconomic through digital and technology solutions for the nation.
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