15 Dec 2020
TMpoint Kajang reports one (1) new positive Covid-19 case
Safety protocols activated – outlet closed for sanitisation till 27 December 2020
Telekom Malaysia Berhad (TM) wishes to confirm one (1) new positive case of COVID-19 amongst its employees at TMpoint Kajang on 13 December 2020. The employee is currently receiving treatment at a Government hospital.
Following the confirmed case, TM has taken immediate action to close its TMpoint Kajang until 27 December 2020 for disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). Meanwhile, other TMpoint outlets remain in operations in adherence to the Standard Operating Procedures (SOPs) as well as TM’s added safety guidelines to ensure our customers continue to be served. TM management and staff are together praying for the speedy recovery of all those affected by the pandemic.
Meanwhile, detailed contact tracing is being carried out by the MoH, assisted by TM’s COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the positive case. Identified close contacts are being contacted by MoH for further advice and action.
TM would like to remind everyone at all times to stay safe – practice social distancing, maintain personal hygiene and adhere to the SOPs as advised by the Government. TM would like to reiterate that it has taken and will continue to take all necessary measures to ensure the health and safety of its customers, employees and community.
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Statement for Enquiries on unifi Mobile 5G
We have received enquiries on when 5G will be available to our unifi Mobile customers. We would like to thank everyone for their excitement and support as we welcome this new era of unifi Mobile. Our goal is to provide unifi Mobile customers the best 5G experience we can offer. As such, we are currently doing extensive internal testing on our 5G service. At this point of time, we are unable to provide the actual date for customer trials. Watch this space for the latest updates on unifi Mobile 5G!
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