03 Oct 2023
TM Wins Asia Best Employer Brand Awards 2023
KUALA LUMPUR, 3 October 2023 – TM is proud to have received the Best Employer Brand Award at the prestigious Asia Best Employer Brand Awards held in Singapore recently. The award acknowledges TM’s commitment to nurturing employee growth, continuous learning, and fostering a high-performance culture.
Commenting on the award, Sarinah Abu Bakar, Chief Human Capital Officer, TM said, “Our TM employees are the driving force behind our success. The recognition at Asia Best Employer Brand Awards 2023 reaffirms our dedication to the growth and well-being of every Warga TM. People are at the core of our business strategy. This investment in our workforce is not solely targeted at their personal and professional development, but also aims to instil the right competencies that underpin our business performance. The award reflects our relentless pursuit of excellence and transformation towards becoming a TechCo, not only in Malaysia but also throughout the region.”
“On behalf of TM’s management team, I would like to extend our heartfelt gratitude to all Warga TM, whose dedication and hard work have made this achievement possible. Our unwavering commitment to becoming the best and an exceptional employer continues as we aspire to grow and succeed together,” Sarinah concluded.
Nurturing employee personal development and growth is an essential aspect of TM’s efforts that highlights HR’s pivotal role in shaping positive business outcomes. Over the years, TM has introduced a culture that values high performance, continuous learning and digitalisation, aligning with the Agile work approach to empower teams for greater flexibility and productivity. As TM steers towards the next level of growth, it remains committed to investing in future skills to further enhance the Company’s business performance.
The Asia Best Employer Brand Awards 2023, hosted by the Employer Branding Institute and World HRD Congress, honour organisations for their exceptional contributions in talent management, development, and innovation. Award recipients were chosen by a panel of jury members following a comprehensive evaluation and assessment of their performance over the past 24-months.
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TM BAGS TOP TECH AWARD FOR ITS DIGITAL WORKFORCE SOLUTION
Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM) wins the “Digital-Utilities” Award for its smart workforce management solution known as FORCE at the recent Malaysia Technology Excellence Awards 2023 (MTEA), organised by the Asian Business Review. This is the seventh award received by TM R&D from MTEA in the last five years, spotlighting its role in accelerating the use of advanced technology and mobile-first approach to spearhead industrial productivity and operational efficiencies as Malaysia transitions into a digital economy. Through cross learnings from deployment within the TM ecosystem, TM R&D’s advanced analytics software in the FORCE platform measures and reports business performance metrics in real-time. This enables fast-paced businesses to make precise data-driven decisions to improve complex tasks scheduling of large fieldwork teams across geographies that in turn, significantly ease resource planning and operational costs. Commenting on the achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “In promoting growth mindsets through innovation and capacity-building, TM R&D has been consistently recognised for advancing tech solutions to meet fast-evolving digital needs of today’s competitive businesses. Our work in R&D is helping companies in the region adopt automation and digital solutions in improving workforce productivity and efficiency which translates into reducing cost of doing business.” “FORCE provides operational efficiencies and first-class customer experience by automating day-to-day tasks of large field teams. It proves to be an indispensable tool not only for its ability to automate functions of a workforce but also in enabling seamless execution of digital solutions. Today, FORCE can be effectively deployed in key sectors such as the Water and Utility Industry, IT Services, Public Services, Manufacturing, Hospitality and Plantation Management,” added Dr. Sharlene. The workforce management solution is designed to enable the adoption of digitalisation progressively within the organisation’s own growth strategy, allowing it to rapidly reap benefits with minimal costs. Dr. Sharlene concluded, “Winning this award inspires us to create smarter digital solutions in line with TM’s transformation towards becoming a human-centred TechCo and enabling a more Digital Malaysia.” For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals. The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH. Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control. Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.” Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.” TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration. “Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati. This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners. “At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
TM ONE AND SARAWAK DIGITAL ECONOMY CORPORATION (SDEC) BERHAD EXTEND COLLABORATION TO SPUR STATE’S DIGITAL ECONOMY
KUALA LUMPUR & KUCHING, 26 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, and Sarawak Digital Economy Corporation Berhad (SDEC) have announced the next phase in their strategic partnership to elevate Sarawak’s digital economy, digital society, and government services through enhanced connectivity. The parties recently exchanged a master service agreement to expand Sarawak’s digital infrastructure, aimed at enhancing connectivity and accelerating the adoption of advanced technologies and smart services in driving the state’s digital transformation. The collaboration aligns with the Sarawak Digital Economy Strategy and Post-COVID Development Strategy 2030. This collaboration includes TM One’s Metro-E solution, a flexible, secure, and high-performance bandwidth connectivity scalable to up to 10 Gbps. Its dedicated access for critical applications, proactive security monitoring and nationwide coverage addresses the service levels needed for enterprises and government agencies alike. Shazurawati Abd Karim, TM One’s Executive Vice President, said, “We are pleased to partner with SDEC in advancing Sarawak’s digital transformation. The Metro-E project will bolster Sarawak’s digital economy, fostering innovation, improving access to digital services and bridging the digital divide across locations. High-speed connectivity at these 81 sites is essential for the adoption of advanced technologies, improving customer experiences and operational efficiency. This collaboration solidifies TM One’s commitment to Sarawak’s sustainable long-term growth and digital aspirations, aligning with the state’s 2030 strategies.” The five-year project will also deliver high-speed internet connectivity to underserved and rural areas, supporting key sectors such as education, healthcare, and local businesses. This will facilitate cloud computing, telemedicine, online education, and a variety of other digital solutions, furthering Sarawak’s digital progress. The partnership reaffirms TM One and SDEC’s commitment to transform Sarawak, empowering local communities and businesses, as well as enhancing government services through digital technologies. This collaboration is another milestone in TM’s commitment to enabling Malaysia’s digital transformation and to lead industry growth through digitalisation and sustainability, a pivotal part in TM’s efforts towards becoming a Digital Powerhouse by 2030.
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