In the second year of its Transformation, the Group is on track to achieve its 2022 market guidance, focusing on strengthening its core businesses and investing in new growth areas
Telekom Malaysia Berhad (TM) continued its growth trajectory and long-term business sustainability, recording a steady performance in its First Quarter ended 31 March 2022 as compared to the same period last year (YoY).
The Group's operating revenue increased by 2.9% to RM2.89 billion, compared to RM2.81 billion in the same quarter last year, driven primarily by increased demand for voice, Internet and multimedia. Despite rising competition to offer converged solutions among telco and other technology players, TM continued to deliver strong customer growth across its operations.
Capitalising on its core businesses and investing into new growth areas, TM further ramped up its transformation initiatives, delivering profit after tax and non-controlling interests (PATAMI) for the quarter at RM339.9 million or 4.4% higher than the RM325.5 million recorded in 1Q2021. The Group also recorded lower financial costs subsequent to the early redemption of its RM2.0 billion sukuk in March 2021, as well as lower foreign exchange translation losses on borrowings. The Group has applied the Cukai Makmur statutory tax rate accordingly for the current quarter.
Accelerating into the second year of its Transformation, TM brought forward its manpower optimisation to enable earlier realisation of expected benefits to the Group. This, along with foreign exchange impact on trade settlement has led to a 5.0% decrease in EBIT at RM560.4 million for 1Q2022 compared to RM589.7 million in the same quarter last year. Excluding these costs, the Group's underlying EBIT is 14.0% higher at RM650.2 million compared to RM570.5 million in 1Q 2021. Free Cash Flow is lower by 15.1% at RM658.8 million compared to RM775.7 million due to higher CAPEX as the Group continues to invest in business expansion and meeting customers' demands through technology refresh and network delivery, ensuring steady growth.
unifi: Double-digit revenue and subscriber growth
unifi continued its growth performance, recording revenue increase of 10.6% from RM1.25 billion to RM1.38 billion in the current quarter. Sustained by increasing demand from Internet, voice and sales of devices, with cumulative fixed Internet subscribers increasing by 17.5% against the corresponding quarter last year. unifi remains the largest growth contributor for the Group.
unifi will continue to maintain its leadership in fixed broadband and enhance its Fixed-Mobile Convergence (FMC), enriched with TV and streaming content. This reflects its commitment to improve its FMC customer experience with better and seamless service. unifi will also grow its SME digital platform as a one-stop service centre for solutions catering especially to SMEs nationwide.
TM Wholesale (TMW): Higher revenue from increased demand for data services
TM Wholesale (TMW) also recorded a growth performance for 1Q2022, with revenue increasing by 1.2% from RM631.9 million in 1Q2021 to RM639.5 million, mainly contributed by higher revenue from voice and data services. This was underpinned by increasing demand from High-speed Broadband Access (HSBA) and higher International Voice and Data.
To date, TMW continues to enable industry broadband and 4G network via its fibre infrastructure, with the ongoing 5G rollout further strengthening that role. On the international front, it will continue to serve other OTTs and hyperscalers with connectivity and data centres, while regionally, TM Wholesale aspires to establish Malaysia as a digital hub for ASEAN via new submarine cables, enhanced data centre solutions and edge computing.
TM One: Renewed focus on growing B2B digital solutions market
TM One, the Group's enterprise and public sector arm, recorded a 7.4% decrease in revenue from RM925.2 million to RM856.8 million in 1Q2022 due to decline in data services revenue.
Strengthening and growing its B2B digital solutions, TM One has focused its efforts on high potential industry verticals, namely healthcare, manufacturing, education, oil & gas, banking, financial services & insurance (BFSI) and public sector. It has entered a partnership with Tune Protect and Huawei Malaysia that saw Tune Protect becoming the first organisation in Malaysia to host an insurance core system on public cloud (Cloud αEdge).
Commentary and Outlook from Imri Mokhtar, TM Group Chief Executive Officer
"With our economy and borders reopening, TM is powering Malaysia's journey on its road towards recovery, by ensuring the vision of an inclusive and extensive Digital Malaysia becomes a reality.
"Into the second year of our Transformation, we are focused on strengthening our core business while investing into new growth areas to meet customers' demands. In ensuring sustainability in the long run, we continue to grow our profitability to invest and seize opportunities arising from digital acceleration.
"One of these opportunities is in the exciting space of digital solutions and services for enterprises. Building on TM One's existing capability and relationships with enterprises and the public sector, we will deliver speed and agility through our new digital arm Credence: a corporate start-up led by technology leaders.
"unifi continues to better its fixed broadband and Fixed-Mobile Convergence value proposition to improve customer experience, while expanding our offerings to provide quality entertainment to customers at home or on-the-go.
"We have also achieved some key milestones in our sustainability efforts. TM One has successfully secured the Green Electricity Tariff from Tenaga Nasional Berhad for its data centres in Kuala Lumpur, Cyberjaya and Johor Bahru, contributing to a lower carbon footprint as the demand for cloud storage inevitably increases. This is in addition to the existing Green Building Index (GBI) certification earlier obtained for its core data centres. TM's broader ESG commitment also remains consistent with Malaysia's initiatives towards achieving net-zero Greenhouse Gas emission for the country by 2050.
"Meanwhile, TM Wholesale continues to establish Malaysia as a regional digital hub via new submarine cables, edge computing, data centres and supporting international connectivity. On the domestic front, TM Wholesale continues performing its role as the enabler for industry broadband, 4G and 5G network via fibre infrastructure that will transform the nation's connectivity capabilities."
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TM Committed For Success Of TVET Madani
Following the official launch of ‘Portal TVET Madani’ and the exchange of Memorandum of Collaboration with the Government today, TM has reaffirmed its commitment to the success of TVET Madani through its tailored vocational education modules along with RM3.5 million contribution for training facilities and scholarship. TM is presently in the final stage of discussions with several TVET institutions to form partnerships that will help transform these institutions into industry-ready technical development centres, towards enhancing the employability of their graduates. This will be achieved through the introduction of industry-relevant modules on fibre networks and digital skillsets, the certification of trainers aligning to industry standards, as well as examinations for student certification. The company plans to develop highly qualified and experienced instructors among its partner institutions to provide expert guidance, especially for B40 students, throughout their vocational journey, and to offer mentorship and support to help them succeed. TM also plans to equip its partner institutions with access to requisite facilities, relevant modern equipment and technology that will provide students with hands-on learning experience that prepares them for real-world fibre network and digital work. TM shall invest RM2.5 million to upgrade the facilities and equipment to selected TVET institutions and a further RM1 million in scholarships for students from the B40 group. As a start, this will facilitate employment opportunities for close to 400 graduates per year to work within its business eco-system. “TM is pleased to announce its commitment to the Government’s TVET Madani initiative through a comprehensive programme that will address the entire value chain. With our strong focus on skills development and industry-relevant training, TM is determined to transform lives and bridge the gap between education and employment for a digitally skilled future workforce,” said Datuk Imri Mokhtar, Group Chief Executive Officer of TM. “Across TM’s eco-system, we have over 430 fibre contractor partners, 880 vendors and over 90 TM 5G Sphere technology partners that will provide graduates close to 400 skilled job openings in the near future. “Vocational education will continue to play a crucial role in nurturing a skilled workforce and driving Malaysia’s digital economic growth. By equipping young Malaysians with the practical knowledge and skills needed in our telco and technology sector, we aim to empower the next generation of skilled talents to pursue meaningful careers and contribute to the development of communities and the nation,” he concluded.

TM Wins Big at PC.Com Awards 2023
TM continued to solidify its position as Malaysia’s most trusted converged telco and technology company, when it was recognised with four (4) main awards at PC.com Awards 2023 held recently, including CEO of the Year award, won by its Group Chief Executive Officer, Datuk Imri Mokhtar, making the night a special and memorable one for the Company. The other three (3) awards included “Best Fixed Broadband Service Provider” by Unifi, Unifi Business secured “Best Business Fixed Broadband Service Provider” and “Best Enterprise Telco” went to TM One. Present to receive the awards on behalf of TM were Shazurawati Abd Karim, Executive Vice President, TM One; Anand Vijayan, Executive Vice President, Unifi; and Ts. Mohamad Yusman Ammeran, Head of SME, Unifi Business, along with the CEO of the Year award winner Datuk Imri Mokhtar. When accepting the CEO of the Year award, Datuk Imri said: “I am receiving this award on behalf of our 19,000 strong Warga TM nationwide. This award truly belongs to all Warga TM. Your camaraderie and your commitment is an inspiration to me and to everyone. “I would like to extend our utmost appreciation to all our customers - our home, SME and enterprise customers - for your trust in TM to serve your needs. A special appreciation also goes to our delivery ecosystem, including our partners. Without all of you, we couldn't have achieved what we have achieved, and we couldn’t overcome the obstacles that we had overcome. So once again, thank you very much to everyone.” He further thanked PC.com for the accolade and acknowledgement. “Voted as the winner in three categories under Telecommunication and Network, reflected our position as the top performer and the preferred choice among the industry players. We deeply appreciate the unwavering support, trust, and loyalty from our customers; these have been the cornerstone of our success bringing us this far. We will continue to innovate and humanise technologies, so we can deliver more interesting and comprehensive offerings in home, mobile and entertainment services to serve the needs of Malaysians, towards shaping a Digital Malaysia,” concluded Datuk Imri commenting on the wins.

TM announces appointment of new chairman; records highest appreciation to predecessor
Telekom Malaysia Berhad (TM) today announced the departure of Tan Sri Dato' Seri Mohd Bakke Salleh as Chairman of TM Board with effect on 31 July 2021 and the appointment of its new Chairman, Dato' Mohammed Azlan Hashim effective 1 August 2021. On behalf of TM Group, the Board of Directors, expressed their highest appreciation to Tan Sri Dato' Seri Mohd Bakke Salleh for his leadership and contribution to the TM Group during his tenure. "The entire Board, management and Warga TM would like to record our heartfelt gratitude to Tan Sri Dato' Seri Mohd Bakke, an exemplary role model in upholding governance and integrity and a highly respected corporate figure; who has brought his vast insights in industry and commercial to benefit the TM Group. Together with the Board, Group Chief Executive Officer (GCEO) and management, we have charted the next phase of growth for the company under the New TM Transformation 2021-2023, anchored on 40+ Value Programmes. This has already seen a strong start with quarterly growth across all lines of business and improved operations. Under his stewardship, TM has also continued to serve and support the nation throughout the Movement Control Order (MCO) period, ensuring Malaysians stay safe and connected at home and remain productive; whilst extending humanitarian aid to those in need during these challenging times." Tan Sri Dato' Seri Mohd Bakke was appointed as Chairman of TM Board in May 2020. Commenting on the new Chairman's appointment, the Board said, "We are happy to welcome Dato' Mohammed Azlan Hashim as the new Chairman of TM Board. He is a highly respected corporate figure with extensive experience in investment and financial services; most notably as a Board member of Khazanah Nasional Berhad (Khazanah) and the Employees' Provident Fund (EPF). He brings a wealth of industry and commercial insights, which will broaden and enrich the Board's overall expertise. We look forward to Dato' Azlan's guidance, counsel and leadership as the Company continues on its transformation journey and next phase of growth and value creation. As the enabler of Digital Malaysia, TM is committed to playing our part to support all our customer segments across homes, businesses, industry as well as the public sector with connectivity, digital infrastructure and solutions towards economic recovery." "We would like to wish Tan Sri Dato' Seri Mohd Bakke all the best in his future undertakings. On that note, we would also like to welcome Dato' Mohammed Azlan as the new Chairman of TM," concluded the Board. PROFILE OF DATO' MOHAMMED AZLAN HASHIM Dato' Mohammed Azlan Hashim is presently a Board member of Khazanah since 1 April 2020. He is also a Board member and the Investment Panel Chairman of the EPF. He is also currently the Chairman of several public listed entities including D&O Green Technologies Berhad, Marine & General Berhad and IHH Healthcare Berhad. He has extensive working experience in the corporate sectors including financial services and investments. Among others, he served as Chief Executive of Bumiputra Merchant Bankers Berhad, Managing Director of Amanah Capital Malaysia Berhad and Executive Chairman of Bursa Malaysia Berhad. He holds a Bachelor of Economics from Monash University, Melbourne and is a qualified Chartered Accountant. He is a Fellow Member of the Institute of Chartered Accountants, Australia, Institute of Chartered Secretaries and Administrators, and Member of the Malaysian Institute of Accountants.