11 Oct 2020
Employees of TM at Menara TM One, Damansara and Kepayan, Kota Kinabalu tested positive for Covid-19
Telekom Malaysia Berhad (TM) confirms two (2) positive cases of Covid-19 amongst its employees. One of the affected employees is based at Menara TM One in Damansara, Kuala Lumpur and the other is at its Kepayan office in Kota Kinabalu, Sabah. Both employees are currently under quarantine and receiving treatment at Government quarantine and medical facilities. TM management and staff are together praying for their speedy recovery.
TM has taken proactive measures to mitigate further spread of the virus and keep our customers, staff and communities safe. At Menara TM One, all occupants were immediately evacuated and the office building closed for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases recently.
Following these two new positive cases, detailed contact tracing is being carried out by the MoH, assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action.
In ensuring continued services to our customers, TM employees at the affected states and areas have reverted back to Work From Home (WFH) arrangement utilising digital channels and online productivity tools. Meanwhile, critical function employees (contact centre, field teams for service installation and restoration) shall continue working in compliance to Government and TM's added safety protocols and guidelines.
TM would like to remind everyone at all times to keep safe social distance, hygiene and adhere to the Standard Operating Procedures (SOPs) as advised by the Government. TM has taken and will continue to take all necessary measures to ensure the health and safety of our customers, employees and community.
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TM receives national recognitions for its continous efforts in Energy Management
The Company walked away with four (4) recognitions at the recent National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA). Telekom Malaysia Berhad (TM) was recently bestowed with multiple recognitions for its continuous commitment and best practices in energy management at the National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA). The accolades received by TM were: Rank Category Sub-category Building Winner Category I: Energy Efficiency Energy Management (Small Building) TM Node, Skudai, Johor Bahru Runner-up Category I: Energy Efficiency Energy Management (Large Building) Menara TM, Kuala Lumpur Special Awards Institute of Higher Education Multimedia University, Melaka Special Awards Energy Performance Contracting (EPC) TM Node, Bandar Tun Razak Commenting on the achievements, Badrul Hisham Ahmad, Vice President, Support Business, TM said: "We are humbled and honoured to receive these awards and would like to thank KeTSA for recognising our continued commitment to Energy Efficiency (EE) initiatives, which is part of our overall sustainability agenda. Such initiatives not only provide cost optimisation and increased efficiency, but also contribute towards environment conservation. We understand that while we are advancing towards an increasingly digital economy and lifestyle, ensuring the sustainability of our environment is equally important for future generations. In addition to economic development, TM's role in empowering a Digital Malaysia is also driven by our potential to play our part to combat climate change. Although the ICT sector contributes 2% of global carbon emissions, increasing connectivity offsets the emissions. By providing digital solutions, we enable other sectors of the economy to grow while reducing energy use, travel and greenhouse gas (GHG) emissions. Therefore, the transition towards a digital economy helps achieve global carbon-reduction targets." "As we work to increase connectivity and digital, the necessary network and infrastructure expansion brings upon risks of environmental harm. As a responsible business, TM is implementing strict policies and innovative solutions that reduce the carbon emissions resulting from its operations and infrastructure development. A key way to reducing TM's carbon emissions is by lowering our overall energy consumption. As such, our facilities are supported by Energy Saving Initiatives (ESI), which describes how we can improve energy-efficiency at network and non-network buildings. We also adopt sustainable practices for emissions management that adhere to regulatory standards. We conduct regular monitoring of the air, noise and water of areas surrounding our operations. We strive to consistently comply with the environmental monitoring limits stipulated by the Department of Environment (DoE) thus ensuring that our business does not harm nearby environment and communities. We have been continuously improving on our emissions and consumption policies, objectives, targets and strategies. Additionally, we monitor and measure activities that contribute to our carbon footprint, including energy use and waste production, resulting in a 7.5% reduction in overall GHG emissions for 2019. We also recorded a 7.4% reduction in energy consumption," Badrul elaborated. The annual National Energy Awards (NEA) highlights the development of ideas and best practices in driving the country's sustainable energy sector. The award recognises the efforts of the public and private sectors in energy innovation that manifests positive impact to the nation and all Malaysians. It acknowledges the adopters of energy efficiency technology and renewable energy in driving towards Malaysia's sustainable development aspirations. It is also the Government's strategic move to promote innovation in local technology, research and development (R&D) as well as to create awareness on a broad level across the different facets of society, in line with the country's aspiration to spur energy sector as the new area for economic growth. Previously in 2019, the National Energy Awards also honoured TM for the first time as the winner for Category I: Energy Efficiency under sub-category of Energy Management (Small & Medium Building). The award recognised energy saving initiatives at Menara TM, Melaka which include upgrading of conventional lighting to LED, chillers optimisation, reuse of ablution water for watering plant and installation of motion sensor lighting, among others. For more info on TM's efforts towards sustainability, visit www.tm.com.my/sustainability.
TM ONE LAUNCHES ITS INNOVATION LAB AND ENTERPRISE 5G LAB TO EMPOWER AND DRIVE DIGITALISATION IN THE ENTERPRISE AND GOVERNMENT SECTOR
CYBERJAYA, 20 FEBRUARY 2024 – TM One is proud to announce the launch of its Innovation Lab and Enterprise 5G Lab, designed to accelerate the realisation of ground-breaking digital services and solutions. These initiatives cater to the unique needs of Malaysia’s large enterprises and Government sector, fostering innovation and empowering digital growth opportunities for TM, its valued customers, partners and society. Officiated by Minister of Digital, YB Gobind Singh Deo, both labs will serve as hubs to bring together the latest technologies, digital leaders and inspiring ideas. It provides a secure, collaborative space where TM, its customers and partners can turn ideas into tailor-made solutions, creating opportunities in today’s rapidly evolving digital landscape. Amar Huzaimi Md Deris, TM’s Group CEO, said, “We are excited to launch our new Innovation Lab and Enterprise 5G Lab by TM One. This is a significant milestone of our commitment to drive innovation and deliver value to our customers, partners and the nation. Through these initiatives, we aim to foster greater industry collaboration, and propel key areas such as Enterprise 5G and Smart Services with AI to help organisations thrive in the digital age. “The launch of the Innovation Lab and Enterprise 5G Lab underscores TM's ongoing commitment to foster innovation and customer-centricity. It strengthens our role as a trusted partner for organisations seeking to harness the power of digital technologies, and drive growth and transformation within their businesses and wider communities,” he shared. Located at the state-of-the-art TM Digital Academy in Multimedia University, the Labs are the next in TM One’s continuous efforts to build collaborative ecosystems to drive equitable digital progress. Complementing this initiative is TM One’s 5G Sphere Partnership Programme, with partnerships with over 50 local and global entities to support the co-creation of new innovations. TM One’s Sandbox further provides a secure operational test-bed environment for these partners and customers to develop customised solutions. Both Labs enable: 1. Immersive Engagement: Beyond showcases, organisations will experience first-hand how TM One innovates solutions and delivers expertise for their specific needs. By experiencing potential solutions in action, customers can better grasp the implications and advantages to their own operations. 2. Dialogue & Knowledge Sharing: Having initial prototypes will encourage a deeper exchange of insights by various ecosystem players including TM One’s 5G Sphere partners, and other industry experts. 3. Accelerated Decision-Making: Live use-cases and knowledge sharing help expedite decision-making processes, empowering customers to make informed choices confidently. The Innovation Lab helps decision-makers address hurdles or uncertainties they may have about new technologies or services. 4. Tailored Relationships: Customers will receive a personalised, tailored experience, focusing on an organisation’s unique digital and business objectives, and how TM One can contribute to their success. Customers visiting the Innovation Lab and Enterprise 5G Lab will explore a diverse array of opportunities including the future of connectivity and digitalisation, as well as how technology will reshape industries and elevate the digital business landscape into a realm of boundless possibilities. For a first look at the TM One Innovation Lab and Enterprise 5G Lab, visit https://youtu.be/kg6CA16Khqk
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