12 Mar 2022

Statement on discontinuation of new registration for unifi LITE and Business Broadband

Statement on discontinuation of new registration for unifi LITE and Business Broadband Article Header
TM

As we embrace the digital lifestyle, we can expect an increase in consumer demand for faster connectivity. To satisfy this need, Telekom Malaysia Berhad (TM) through unifi continues to drive digital connectivity through the accelerated expansion of fibre network nationwide. This is also in support of the Jalinan Digital Negara (JENDELA) action plan to deliver enhanced connectivity experience to all Malaysians.

Towards this end, as well as in answering the Malaysian Communications and Multimedia Commission (MCMC)'s call for the provision of high-speed broadband services, unifi has discontinued new registrations for its copper-based broadband services, namely unifi Lite (Streamyx) and Business Broadband.

We wish to inform that all our existing unifi Lite and Business Broadband customers will be migrated to the fibre-based unifi service in phases, expected to be completed by 2025. We will reach out to these customers via emails, letters, calls and SMSes, to ensure a seamless migration experience. Until then, all existing unifi Lite and Business Broadband customers will still enjoy their broadband service as is, with no disruption.

Should these customers be interested to upgrade their subscription to any of the fibre-based unifi packages that provide more value for their money before the migration exercise, they can reach out to us via 100, Live Chat at unifi.com.my, the myunifi app, or just visit any nearest TMpoint.

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TM ONE COLLABORATES WITH PLANMALAYSIA TO ACCELERATE LOCAL SMART CITIES

KUALA LUMPUR, 29 NOVEMBER 2023 – TM One, the enterprise and government sector business solutions arm of TM, has entered into a collaboration with PLANMalaysia to enable local city councils harness smart innovations and create sustainable, efficient, and connected urban communities. The collaboration is the next phase in TM One’s efforts to accelerate the nation’s smart city aspirations and improve urban living across the country. As part of this collaboration, 29 local councils that were awarded as part of the Malaysia Smart City Recognition Programme during World Town Planning Day 2023, will have access to TM One’s Proof of Concept trials (POCs). Spanning a selection from TM One’s smart services suite, the POCs allow councils to test solutions suited to their localities, enabling them to make empowered decisions in their smart city development efforts. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One has always been at the forefront of enabling the country’s smart city initiatives, helping councils nationwide push the boundaries of urban living through smart innovations. Among our recent success stories were Smart City projects in Ipoh, Pengerang, Seberang Prai, Kulai, Port Dickson and Subang Jaya, which experienced reduced time in traffic, lower carbon emissions, and improved response efficiency through solutions such as TM One’s Smart Traffic Management and Smart Surveillance.” Building on these successes, TM One will be offering POCs for the following services: 1.     Unified Enforcement System – automation and insight analysis of various local council operation enforcement services that help local councils manage larger communities better; 2.     Smart City App – a one stop app for local councils’ e-government services; and 3.     Smart Workforce – a system that helps local councils manage field teams in real-time. These services will help councils in their journey towards becoming full-fledged smart cities, as well as improve overall efficiency in their operations and services to their communities. “Through these POCs, we aim to help the government implement Smart Services in more locations, bringing these technologies closer to everyday Malaysians and improving their way of life. This reflects TM’s role in powering a digital nation and enabling transformation for communities, businesses and Government,” concluded Shazurawati.

TM’s All-In-One Digital Solutions With Geran Digital PMKS Madani To Accelerate MSME Digitalisation

Kuala Lumpur, 25 October 2023 - Unifi Business is set to accelerate local MSME digitalisation through Geran Digital PMKS Madani (GDPM). Recently reinforced in Budget 2024, the government aims to incentivise local MSME through the GDPM to embrace business digitalisation for business growth. Local MSME make up 97.4% of overall domestic businesses and provide employment to 47.8% of the population. However, a majority of them (about 77%) remain at the basic stage of digitalisation. Through this grant, MSME entrepreneurs will be able to subscribe to Unifi Business’ packages and solutions with 50% matching grant of up to RM5,000 per customer. This includes a wide range of services such as Unifi Business’ high-speed internet, Unifi Mobile Biz high-speed 4G and 5G mobile data, as well as Unifi Air Biz’s unlimited 5G data. Unifi Business will also offer solutions that are made to fit the digital needs of MSME such as: - Digital Marketing Solution – Digital marketing campaign professionally managed by a certified campaign manager enabling wider reach and stronger online brand presence Unifi eCommerce Hub – a single integrated platform to sync online and offline stores to manage product inventories, orders, monitor sales and revenue, as well as social media enquiries. Allow users to build interactive websites with live chat and built-in online payment features Kaspersky Small Office Security – protect important things that matter to businesses regardless of IT skill level, providing “Always On-Security for Always-On Businesses”. Mohamad Yusman Ammeran, Unifi’s Head of SME, said, “Beyond connectivity and business solutions, Unifi Business is committed to helping Malaysian MSME to strengthen their business and leadership capabilities. As the preferred digital partner to 400,000 MSME nationwide, TM supports their market visibility, growth and digital capabilities through our service and solutions with 600 Unifi Business Consultants nationwide, of whom, more than 100 are certified with the International Certification of Digital Literacy (ICDL).” One of Unifi Business’ customers who benefitted from digital transformation was Tineshwara Rao of Suria Pest Control, Penang, who said, “Our sales have doubled and expanded beyond the northern states through the services and solutions provided by Unifi Business, particularly its Digital Marketing Solution. We would like to thank Unifi Business for helping us grow into a more digitally enabled business.” Another happy customer, Athirah Abdul Rajak, owner of Mama’s Best Food from Sabah echoes, “Sales of my product increased by 50% by using Unifi’s Business’ eCommerce Hub. I am now supplying one shipping container of our product on a monthly basis to Johor. Unifi Business made this possible for me.” In addition to the grant, MSME customers will also be able to enjoy new lower prices offered via Unifi Business’ Fibre plans. This includes a limited time promo for 100Mbps broadband for RM99 per month, which is approximately 30% lower compared to the new price. To find out more about the Geran Digital PMKS Madani with Unifi Business, visit biz.unifi.com.my

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