29 Dec 2020
TM wins two (2) platinum awards at NACRA 2020
Bagged Platinum Excellence Award for Companies with RM2 billion to RM10 billion in Market Capitalisation and Platinum Award for Best Annual Report in Bahasa Malaysia.
Telekom Malaysia Berhad (TM) continues its winning streak at the National Annual Corporate Report Awards (NACRA) 2020 when the Company walked away with two (2) Platinum awards at the awards presentation ceremony, held virtually in Kuala Lumpur, recently.
TM bagged the Platinum Excellence Award for Companies with RM2 billion to RM10 billion in Market Capitalisation and this is the fifth (5th) time the Company clinched the most coveted award, after its win in 2014, 2013, 2011 and 2006, thus portraying its long history of exemplary corporate reporting. The other Platinum award that TM won at NACRA 2020 was the Special Awards – Best Annual Report in Bahasa Malaysia.
Commenting on the win, Imri Mokhtar, Group Chief Executive Officer, TM, said: “We are both humbled and thrilled to be recognised once again at NACRA 2020. As a public listed company, we are committed to good shareholders’ communication to keep all our stakeholders well informed about the company. This underpins the foundation of corporate reporting; building trust, reputation and value whilst complying to Bursa Malaysia’s listing requirements. These awards are testament to our resolve to uphold a high level of corporate governance, transparency and disclosure of information as we work towards delivering higher value for our all stakeholders.”
“On behalf of TM’s management team, I would like to take this opportunity to congratulate each and every Warga TM for their hard work and tireless efforts towards producing the Annual Report year after year; and especially for the 2019 edition. The ongoing Covid-19 pandemic proved not a hindrance to the team in delivering their best. This year also saw us conducting TM’s very first virtual Annual General Meeting (AGM). I am personally proud with these achievements and hope that this will give a boost for all of us to deliver even better in the future,” he added.
The 2020 National Annual Corporate Report Awards (NACRA) was jointly organised by Bursa Malaysia Berhad (Bursa Malaysia), Malaysian Institute of Accountants (MIA) and The Malaysian Institute of Certified Public Accountants (MICPA).
In its 30th year, NACRA 2020 continues to be a force for spurring continuing excellence and improvement in corporate reporting in Malaysia, in line with its evergreen theme, “Towards Accountability & Excellence”. Every year, NACRA guidelines are reviewed and enhanced to ensure that the standards and quality of the production of annual reports are in line with current requirements and the latest global developments.
NACRA 2020 introduces a brand-new awards structure and assessment criteria that augments recognition to many more leading organisations and is aligned with global and integrated reporting framework (IRF) and best practices. It has become the benchmark, in which stakeholders associate with fair, transparent and informative corporate reporting. Earlier in 2020, NACRA introduced a new framework which integrates elements of sustainability and integrated reporting in line with evolving expectations.
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Credence, TM’s new cloud and digital services company, to empower enterprises’ digital capabilities – from infrastructure to insights
Powered by TM as a corporate start-up, Credence will bring new expertise and agility to grow TM’s digital services to support customers’ requirements and capture new opportunities. Kuala Lumpur, 6 July 2022 – Telekom Malaysia Berhad (TM) today launched Credence, a new cloud and digital services company focused on expanding the capabilities of enterprises and the public sector in their digital transformation journey. “With enterprises re-evaluating their capabilities and offerings to respond to today’s increasingly digital demands, TM is poised to become an astute digital solutions provider in addition to its established connectivity leadership position. “TM will empower organisations in the private and public sector to transform with greater efficiency and flexibility while offering a superior return on investment. We recognise that now is an opportune time to leverage on our strengths, address market needs and launch a dedicated company – Credence – that is focused on technology and digital innovation,” said Imri Mokhtar, TM’s Group Chief Executive Officer. “TM will offer a differentiated advantage in how we bring end-to-end digital solutions and services to customers through Credence. Leveraging both local and international technologies as well as expertise, Credence will provide greater and faster time-to-value by understanding local customer requirements and challenges. “In the long run, through our foray into the digital services market, we aim to improve TM’s growth trajectory and unlock significant value for both our customers and stakeholders,” Imri explained. Credence is led by Krish Datta, an experienced technology leader who joined TM in late 2021 to shape its new digital services arm. Leveraging TM’s established resources, infrastructure, and its strong links to enterprises and the public sector, Credence is well-positioned to accelerate Malaysia’s digital transformation journey. “We offer organisations the ability to embark on their digital journey with better predictability, lesser concern and disruption while choosing the best tech solutions that suit their needs and priorities, enabling them to focus on their core business,” said Krish. He explained that Credence will provide capabilities from tech infrastructure to business insights, cloud advisory, IT landscape migration, SaaS, managed services as well as analytics and insights. “Credence aims to deliver outstanding experience for our customers. We are the only company that is able to offer our customers the full end-to-end solutions from infrastructure to insights (I2I). Our approach is to meet customers where they are, discover what their mission-critical goals are, and work with them according to their needs and priorities. “We are also platform and technology-agnostic – putting us in a better position to offer solutions with a stronger customer bias vis-a-vis a vendor bias,” explained Krish. As part of the launch, Credence announced key partnerships with VMware, AWS and Huawei, which enables them to offer a broad range of options to enterprises, customised to their individual growth needs. “We are pleased to announce that Credence is working with VMware to deliver their first sovereign cloud service in Malaysia, keeping in mind the data sovereignty of customers in Malaysia,” said Krish. “Malaysia’s digital-first approach is enabling massive transformation and opportunity for businesses in the country. VMware is working with Credence to help enterprises in regulated industries, and companies in the e-commerce and energy sectors to meet their unique cloud and data sovereignty requirements within Malaysian borders,” said Ajay Turki, Director Cloud Sales, Southeast Asia & Korea, VMware. “We are also enhancing the offerings of TM’s Cloud Alpha Edge to include services, SaaS solutions as well as data insights to be the leading Government cloud service provider,” added Krish. “At its core, however, digital transformation is less about technology and more about people, and the success of organisations depends on developing, cultivating and nurturing the next generation of technologically-skilled professionals. Through Credence, we aim to address the current digital and tech skills gap – making strategic hires from the tech sector as well as transferring similar skillsets from TM to spearhead this new digital start-up. “In this way, we hope to nurture a pipeline of next-generation tech and digital talents, and equip Malaysians for a digital future by upskilling them with digital capabilities, and providing them access to the right data and tools. This will not only benefit organisations but our collective progress as a nation, solidifying our Digital Malaysia aspirations,” concluded Imri.
TM delivers double digit revenue, EBIT and PATAMI growth in Q2; on track to achieve its 2022 market guidance
2Q2022 Key Highlights (vs 2Q2021) Increased demand for Internet and Data translated to an 11.8% growth in Operating Revenue, at RM3.09 billion compared to RM2.76 billion Manpower and other OPEX cost optimisation contributed 81.3% EBIT growth, recorded at RM702.7 million PATAMI up 73.0% at RM378.0 million from RM218.5 million, as a result of higher operating profit and lower net finance cost Invested 15.7% of revenue in CAPEX or RM484.5 million in fibre expansion, network upgrades and support systems Free Cash Flow increased 36.4% at RM730.5 million, mainly attributed to increase in revenue and cost optimisation initiatives Interim Dividend of 9.0 sen per share declared with Dividend Reinvestment Scheme applicable (DRS) On track to achieve its 2022 market guidance, TM continues to strengthen core businesses while investing in new growth areas Telekom Malaysia Berhad (TM) has sustained its growth trajectory, delivering an excellent set of financial results across all key metrics for the second quarter ended 30 June 2022, offering converged services and solutions and demonstrating its resilience against increasing competition from other telco and technology players. The Group’s operating revenue grew by 11.8% to RM3.09 billion, compared to RM2.76 billion in the same quarter last year (YoY), on a foundation of strong performance across every customer segment and a sharp increase in revenue from all lines of service, particularly Internet and Data. Optimisation efforts enabled TM to record lower manpower and other OPEX costs, which led to higher Earnings Before Interest and Taxation (EBIT), up 81.3% at RM702.7 million compared to RM387.6 million YoY. Profit After Tax and Non-controlling Interest (PATAMI) was up 73.0% at RM378.0 million from RM218.5 million YoY, on the back of accelerated demand for connectivity, services and digital solutions. The Group applied the 33% Cukai Makmur statutory tax rate accordingly for the current quarter. In addition to Group-wide cost optimisation initiatives, the revenue jump helped drive an increase of Free Cash Flow by 36.4% to RM730.5 million YoY, putting TM in a solid position to make future investments and further reduce debt. TM also declared an Interim Dividend of 9.0 sen per share in line with its policy to distribute yearly dividends of 40% - 60% from its PATAMI. The DRS is applicable for this dividend tranche to provide flexibility to shareholders, enabling participation into the Group’s continuous growth momentum. unifi: Maintaining growth momentum As the leading convergence provider in Malaysia, unifi recorded a 10.3% revenue increase from RM1,272.0 million to RM1,402.6 million in the current quarter, driven primarily by continuous growth of fixed broadband subscribers, which recorded a 14.1% increase from the same quarter last year. unifi continues to innovate the home entertainment landscape, rapidly adapting to consumer consumption patterns through more attractive content that can be viewed both at home via high-speed broadband as well as on mobile devices via the playTV@unifi app. Its growing content ranges from Hollywood to Hallyu, offering variety for everyone. unifi's focus also extended to local SME businesses with the month-long #BelanjaDiSME campaign, as well as the SME Digitalisation Grant (SDG), which provides entrepreneurs with up to 50% savings for internet subscriptions and digital solutions. TM Wholesale (TMW): Leading the charge in positioning Malaysia as a digital hub TMW continues its march to be the nation’s preferred network infrastructure provider and to position Malaysia as a digital hub. Revenue for the current quarter increased by 26.4% from RM585.3 million YoY to RM739.9 million, contributed mainly by higher revenue from data and voice services. TMW’s compelling performance is underpinned by escalating domestic data demand and new deals secured on the international front. It recorded the highest installation for High-Speed Broadband (HSBB) Access in June 2022, driven by mobile network operators (MNOs) and content service provider under JENDELA. TMW also delivered more than 4,500 cumulative 4G and 5G backhaul sites in supporting the MyDIGITAL blueprint for enhanced digital inclusivity nationwide. On the international front, TMW has secured new deals with a US-based hyperscaler and a North Asian digital provider. Simultaneously, its collaborative agreement with Globe Telecom will enable its customers to enjoy superior gaming experiences, a strategic move to expand its business beyond its telco offerings. TM One: Stronger performance amidst market challenges The Group’s enterprise and public sector arm, TM One, recorded an increase in revenue of 4.1% YoY to RM854.6 million, with growth from recurring business across the enterprise and government sectors. Global supply chain challenges and delays, however, continued to impact its operations and subsequent delivery of several customer projects. As the sole local provider for the Government’s MyGovCloud initiative, TM through TM One, is the only hyperscale cloud provider to offer data residency, data locality and data sovereignty for the Malaysian Government and its citizens. This eliminates potential risks from international regulations, policy interventions, or risk of Malaysian data housed beyond Malaysia’s borders. Credence: Spearheading TM’s growth into the digital tech space Responding to the fast-growing market demand for the digitalisation of enterprises, Credence was recently launched to drive greater levels of digital capabilities and technology skills for the Group’s corporate customers. Established as a start-up, Credence is TM’s new cloud and digital services company, focusing on becoming a trusted technology partner to accelerate the digital transformation of large enterprises and the public sector. Leveraging TM’s existing technology partners and new ventures, Credence will also accelerate the Group’s transformation in the digital tech space. Commentary and Outlook from Imri Mokhtar, TM Group Chief Executive Officer “At the mid-point of 2022, our financial performance and results demonstrate TM’s ability to manage our businesses effectively despite the headwinds arising from a challenging and competitive business environment. These results are also a powerful testament of our transformation journey, and our commitment to deliver a sustainable and inclusive Digital Malaysia. “unifi will continue its trajectory to provide converged solutions to both residential and SME customers. unifi Business, specifically, will double down on its efforts to provide new propositions to engage SME customers including promotional campaigns and financing options. “TM One remains focused in enabling the digital transformation of the enterprise and public sectors. Complemented by its global partner ecosystem, TM One continues to make inroads on bespoke solutions engineered and supported by its in-house ICT capabilities. “TM Wholesale is on course to provide a comprehensive suite of advanced wholesale communication services and solutions for both domestic and global fronts. TMW is poised to position Malaysia as a digital hub for the ASEAN region. “As part of TM’s commitment to empower businesses on their digital transformational journey, the Group will also address the digital and tech skills gap through Credence. This new digital services subsidiary will deliver a differentiated advantage for enterprise digital solutions, providing greater and faster time-to-value with customised options for enterprises. “Looking ahead, 5G will level the playing field and move the industry away from network-based to service-based competition. TM welcomes the Government’s call for the industry to take up equity stakes in DNB. 5G will open up and expand the opportunities and growth areas for all of TM’s business segments – consumers, SMEs, enterprises, wholesale as well as digital services. We look forward to rolling out 5G-enabled products and solutions and unlocking value to meet customers’ demands. “As Malaysia’s convergence champion, we believe 5G will strengthen our convergence proposition, and our customers will be encouraged to transition to 5G in the near term. “Ultimately, TM’s growth and differentiation, whether in 5G, fixed broadband or digitalisation, will hinge on creating and offering exceptional customer experience, as we continue on our evolution towards becoming a human-centred technology company.”
TM One LEAP Summit 2022 poised to advance next-gen enterprise transformation with world-class innovators
TM One’s annual flagship event LEAP Summit returns for a fifth year, anchoring on the theme ‘Enabling Your Next: Innovate and Transform’ TM One, the enterprise and government sector business solutions arm of Telekom Malaysia Berhad (TM), held its high-impact annual flagship event, LEAP Summit 2022 today, aimed at propelling enterprise innovation and transformation as Malaysian businesses take advantage of the nation’s initial economic recovery. The fifth in its series, LEAP Summit 2022 themed ‘Enabling Your Next: Innovate & Transform’, brought together world-class digital experts and over 200 of Malaysia’s top decision makers to better understand how these leaders could unleash their innovation potential and take their businesses to the next level. Imri Mokhtar, Group Chief Executive Officer of TM, in his welcoming address said that increased customer expectations for digital services and platforms are reshaping how enterprises work and conduct their business. He also explained that in order to keep up with these new trends, enterprises must fast-track their transformation to virtualised cloud-based services, leverage digital networks to modernise legacy processes, accelerate workflow efficiency, and strengthen cybersecurity. This will improve business offerings and overall customer experience, leading to increased growth and profitability. Kicking off LEAP Summit 2022 was Netflix’s Co-Founding Executive, Mitch Lowe, who emphasised the need for being brave in order to become a leader of the industry and to remain relevant. Having grown with the entertainment industry from video stores and DVD kiosks, to founding one of the most successful over the top (OTT) content services, Lowe shared that the habit of transformation is built by constantly looking to solve the problems faced by the customers and the industry. Building on this need for organisations to constantly evolve, the event then featured a panel session with Paul Nicholls, Telstra Purple’s Digital Transformation Practice Leader with Telstra’s global partners Airspeeder (the F1 for Electric Flying Vehicle) and Bata Global (world's largest shoe manufacturer), which was moderated by Ching-Fong (CF) Ong, Managing Director & Senior Partner from Boston Consulting Group; who deep dove into real examples of transformation, spanning multiple technologies and geographies, which centres around customers. Bringing the conversation closer to home, industry leaders Datuk Hj Bacho Pilong, Senior Vice President, Project Delivery & Technology, PETRONAS; Fabian Bigar, Chief Executive Officer, MyDIGITAL; Effendy Shahul Hamid, Chief Executive Officer, CIMB Digital Assets; Ir. Dr. Lim Eu Shawn, Chief Global Solutions Officer, Aerodyne Group; also weighed in on transformation within the Malaysian context and its role in future-proofing businesses and the nation to progress from surviving to thriving. This discussion was moderated by Manoj Menon, Founder and Chief Executive Officer of twimbit. Commenting about this year’s event, Shazurawati Abd Karim, Executive Vice President of TM One said, “TM One’s LEAP Summit is part of our continuous commitment to enable organisations to prepare for their next advantage, today and tomorrow. With one of the common challenges faced by organisations being how to start or even expand their innovation and transformation journey, we connect them to world-class leaders to open up new ideas and possibilities that enterprises can put into motion.” TM One 5G Sphere Programme – enabling enterprises’ ‘Next’, now LEAP Summit 2022 also witnessed the inauguration of TM One’s 5G Sphere Programme, an alliance of Malaysia’s leading technology and smart solution partners to create an ecosystem to support the next phase of enterprise innovation and transformation, leveraging 5G. Harnessing 5G capabilities to power connected technologies to improve performance and customer experience, real-time detection, instant analysis and action for efficiency, as well as increased safety while reducing down-time through smart solutions, TM One’s 5G Sphere offers the opportunity for enterprises to springboard their transformation through actual case studies and proof of concepts that address their unique business challenges. TM One 5G Solutions for enterprises and the government sector TM One’s latest-in-class showcase during LEAP Summit 2022 also spotlighted 5G-enabled applications for Smart Healthcare, Smart Industry and Smart Cities, along with several digital solutions and services, demonstrating the latest end-to-end technologies available to enterprises and the public sector to spur on their digital growth. Shazurawati explained, “The next phase of smart innovative transformation will be 5G-driven opportunities, with capabilities such as video monitoring, logistics, fleet management, and private 5G networks powering manufacturing, transport, factories, and campuses already on the horizon.” “Moving forward, optimal 5G business solutions will arise from smart collaborations and coalitions among industry leaders, accelerating the next phase of technology adoption by both industry and the country as a whole, and enabling our aspirations for a Digital Malaysia,” she concluded.
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