18 Jun 2024
TM ELEVATES ITS GLOBAL STANDING, ATTAINS OPEN API DIAMOND CERTIFICATION FROM TM FORUM
KUALA LUMPUR, 18 June 2024 – TM achieves TM Forum Open API Diamond Conformance Certification with 60 certified APIs, surpassing industry giants. This milestone underscores the company's commitment to industry standards and innovation.
TM Forum Open API enables seamless connectivity, interoperability and portability across complex ecosystem services. This “API-first” approach fosters collaboration and simplifies integration for developers. With over 770,000 downloads by over 2,700 companies worldwide, TM Forum’s Open APIs are a game changer for the industry. By achieving this certification, TM actively contributes to this global shift.
While at the TM Forum: Ignite conference in Copenhagen, Ivan Chong, TM’s Chief Information Officer (CIO) commented, “This certification aligns with our aspiration of becoming a Digital Powerhouse by 2030. We have established a reusable API framework, streamlined high-volume custom APIs and consolidated siloed API gateways into a single cohesive gateway, strengthening our platform play approach. This boosted our system response time by 34%, exemplifying a truly ‘plug and play’ technology capability.”
“The standardised Open APIs, tested in real-world deployment, enable faster time to market with 100% reusable and secure APIs from a curated catalogue. For example, by exposing API capabilities such as Digital Solutions to third-party partners, we can accelerate the development of new products and services for Smart Cities, Smart Education and Smart Healthcare. This fosters the creation of more innovative solutions and new revenue streams while adhering to global industry standards,” added Ivan.
TM's certification journey started with a Bronze in September 2023 with three APIs and quickly progressed to Diamond with 54 certified APIs in just seven months. Now at 60 certified APIs, TM demonstrates its dedication to agility, innovation, and collaboration.
By joining 11 of the world's largest service providers including Vodafone, China Mobile and Telefónica, who have adopted TM Forum's suite of Open APIs for digital service management, TM solidifies its global recognition among industry leaders.
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TM’s All-In-One Digital Solutions With Geran Digital PMKS Madani To Accelerate MSME Digitalisation
Kuala Lumpur, 25 October 2023 - Unifi Business is set to accelerate local MSME digitalisation through Geran Digital PMKS Madani (GDPM). Recently reinforced in Budget 2024, the government aims to incentivise local MSME through the GDPM to embrace business digitalisation for business growth. Local MSME make up 97.4% of overall domestic businesses and provide employment to 47.8% of the population. However, a majority of them (about 77%) remain at the basic stage of digitalisation. Through this grant, MSME entrepreneurs will be able to subscribe to Unifi Business’ packages and solutions with 50% matching grant of up to RM5,000 per customer. This includes a wide range of services such as Unifi Business’ high-speed internet, Unifi Mobile Biz high-speed 4G and 5G mobile data, as well as Unifi Air Biz’s unlimited 5G data. Unifi Business will also offer solutions that are made to fit the digital needs of MSME such as: - Digital Marketing Solution – Digital marketing campaign professionally managed by a certified campaign manager enabling wider reach and stronger online brand presence Unifi eCommerce Hub – a single integrated platform to sync online and offline stores to manage product inventories, orders, monitor sales and revenue, as well as social media enquiries. Allow users to build interactive websites with live chat and built-in online payment features Kaspersky Small Office Security – protect important things that matter to businesses regardless of IT skill level, providing “Always On-Security for Always-On Businesses”. Mohamad Yusman Ammeran, Unifi’s Head of SME, said, “Beyond connectivity and business solutions, Unifi Business is committed to helping Malaysian MSME to strengthen their business and leadership capabilities. As the preferred digital partner to 400,000 MSME nationwide, TM supports their market visibility, growth and digital capabilities through our service and solutions with 600 Unifi Business Consultants nationwide, of whom, more than 100 are certified with the International Certification of Digital Literacy (ICDL).” One of Unifi Business’ customers who benefitted from digital transformation was Tineshwara Rao of Suria Pest Control, Penang, who said, “Our sales have doubled and expanded beyond the northern states through the services and solutions provided by Unifi Business, particularly its Digital Marketing Solution. We would like to thank Unifi Business for helping us grow into a more digitally enabled business.” Another happy customer, Athirah Abdul Rajak, owner of Mama’s Best Food from Sabah echoes, “Sales of my product increased by 50% by using Unifi’s Business’ eCommerce Hub. I am now supplying one shipping container of our product on a monthly basis to Johor. Unifi Business made this possible for me.” In addition to the grant, MSME customers will also be able to enjoy new lower prices offered via Unifi Business’ Fibre plans. This includes a limited time promo for 100Mbps broadband for RM99 per month, which is approximately 30% lower compared to the new price. To find out more about the Geran Digital PMKS Madani with Unifi Business, visit biz.unifi.com.my
Yayasan TM in collaboration with CENDANA transforms Muzium Telekom into engaging public digital arts space as part of art in the city's inaugural KLWKND
Through the marriage of technology and arts, Yayasan TM (YTM) continues its ongoing mission to preserve and celebrate the nation's arts, culture and heritage by transforming Muzium Telekom into an engaging public digital arts space, thanks to a ground-breaking collaboration with the Cultural Economy Development Agency (CENDANA). The collaboration is in support of the agency's Art In The City Programme, via its inaugural KLWKND event. KLWKND is a series of exciting events happening from 25 to 28 November 2021 created to make arts and culture accessible to all walks of life. KLWKND is set to transform downtown KL into a vibrant, truly immersive hub for creativity, arts and culture with various activities planned, all throughout the four (4) day programme including dance, music, opera, fashion, architecture, food, visual arts, design, creative products, traditional crafts, literature, history and more. In amongst the activities, YTM is honoured to be part of KLWKND placing Muzium Telekom as the centrepiece where art meets technology. The 93-year old heritage building will be transformed as SITULAH, a public digital arts showcase. Since 1994, the museum has been showcasing the history and evolution of telecommunications in Malaysia. Befitting the times, YTM aims to reinvigorate this beautiful historic building as an engaging hub that connect the dots across the many facets within the TM Group, showcasing talents from Multimedia University (MMU) students, alumni and faculty in digital, creative and cinematic arts as well as TM's heritage and innovation in telecommunications. True to its collaborative spirit, YTM is working with CENDANA together with Joe Sidek Productions and other esteemed figures in the arts community including gifted visual and performing artists; whilst supporting local Food & Beverage businesses during the festival period and beyond. Muzium Telekom as SITULAH at KLWKND carries the exhibition theme of Traverse – Motions Through Time, a showcase of art and technology traversing without borders across time, mediums and cultures, in a vibrant interdependent ecosystem. As the visitors move through the museum, the artworks will guide them through an exploration into the past, present and future. Addressing the transformation of telecommunication institutions (TM Group, Muzium Telekom and MMU) in the age of digital evolution, contained within four (4) chapters: ENTER, INTER(IN)VENTION, RETROSPECT, and EXPERIENCE. 'Traverse' asks the visitors - how do these historical shifts in the mediation of our perception reflect our beliefs in the function of these institutes in our media society. At 'Traverse – Motions Through Time' while the artists are embracing the new form of art-making, expressing their ideas in a novel and ingenious ways, YTM take the opportunity to inform the public of the emerging creative practices by encouraging public participation, reflection and immersive engagement with the new content produced by MMU students, faculty and alumni. Besides digital and creative arts, TM R&D and TM ONE also showcase their latest technology and innovations. Today, the exhibition hosted a VVIP walkabout, graced by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, accompanied by Dato' Ir. Dr. Abdul Rahim Haji Daud, YTM Board of Trustees Member; Izlyn Ramli, Director of YTM; Dr. Sharlene Thiagarajah, Chief Executive Officer of TM Research & Development (TM R&D); Ainol Shaharina Sahar, Chief Executive Officer of Menara KL; Nor Azmi Mat Said, Chairman of MyCreative Ventures; Junady Nawawi, Group Chief Executive Officer of MyCreative Ventures; Izan Satrina Mohd Sallehuddin, Chief Executive Officer of CENDANA; and Joe Sidek, Director of KLWKND Festival. Holding on to the noble principle that no one gets left behind in this digital age, YTM is exhibiting the extraordinary visual talents of gifted artists in Malaysia for a charity sale during the event. Also taking part are visual artists from Persatuan Pelukis Negeri Perak who will be showcasing the Gutta Percha Trail Exhibition, the history of how a tree native to Malaysia played a crucial part in making the global submarine and telegraph network possible. With the exciting emergence of vast markets for non-fungible tokens (NFTs), YTM is also collaborating with DETIK, a unique Malaysian NFT project team who is organising the NFT-JAM Challenge where digital artists will meet up in the DETIK created Newsantara metaverse. This challenge aims to increase digital literacy reach so that creative communities can participate in the digital economy and earn potential income from their creative arts. This initiative will have presence in the Traverse exhibition and also feature some of the artwork displayed physically and digitally at Muzium Telekom. Commenting on the collaboration, Izlyn said, "As a purpose driven social impact foundation, YTM is committed to the Group's aspiration of enabling a Digital Malaysia via our three pillars of Education, Community and Nation-Building as well as Tourism, Culture and Heritage. The third pillar is dedicated to the sustainable development of Malaysian arts, culture and creative ventures. It is a necessary part for the preservation and celebration of our nation's heritage but also a key foundation to building our future. Creativity and innovation are not just confined to a certain sector; they are applicable across all aspects as well as being a key life skills. This must be nurtured and supported by all stakeholders for the betterment of society." "Malaysia has a wealth of talent, creativity and innovation but it needs that due attention and support to grow further and make an even greater mark in the world. How corporates can support the overall ecosystem should be considered from a strategic view – how they can enhance the scene with the core competencies they have so that the local arts industry creates greater impact and sustainability. YTM's role is in connecting the dots between the youth, talent and creativity to skills development, digital opportunities and collaborative partners; focusing on expanding traditional content and goods to digital platforms and solutions," she added. Meanwhile, as the main organiser, Izan Satrina said, "KLWKND is an integral part of Art In The City key to reach out, restart, revive and rebuild the economy for the arts and culture sector. To successfully implement such efforts, collaboration at all levels amongst the private and public sectors is needed to ensure involvement and ownership of the programme. Therefore, we are proud to partner with YTM and Joe Sidek Productions to build a greater impact for the sector and wrap up the year with a bang. Part of the arts includes us reflecting our history. The exhibition 'Traverse – Motions Through Time' complements this journey." YTM and its partners invite all to come and experience this exciting and immersive digital arts and innovations exhibition, Traverse – Motions Through Time from 25 – 28 November 2021 (10.00 am – 10.00 pm) as part of CENDANA's Art in The City inaugural KLWKND programme. There will also be cool prizes to be won from a special gamification competition feature of the exhibition journey!
TM INKS AGREEMENT WITH MALAYSIAN GOVERNMENT TO DELIVER NATION’S NEXT GENERATION EMERGENCY SERVICES 999 (NG999)
KUALA LUMPUR, 1 JULY 2024 – TM and the Government of Malaysia today signed an agreement to develop and operate the nation’s new emergency response system, the Next Generation Emergency Services 999 (NG999). This will serve as a replacement for the existing MERS999. Witnessed by Deputy Minister of Communications, YB Teo Nie Ching, the agreement was signed by the Secretary General of the Ministry of Communications, Datuk Mohamad Fauzi Md Isa and TM One's Executive Vice President, Shazurawati Abd Karim. Also in attendance was TM’s Group Chief Executive Officer (“Group CEO”) Amar Huzaimi Md Deris. NG999 is an integrated strategic digital system that will enhance the sharing of resources and data between emergency responders and relevant central agencies. The new system will integrate web-based digital maps, caller IDs, geolocation services and mobile smart apps into emergency incident handling, helping to improve emergency response time nationwide. Amar Huzaimi Md Deris, TM’s Group CEO said, “TM is honoured to be given opportunity to continue as the trusted partner by the Malaysian Government, advocating the success of Malaysia’s emergency services. NG999 is an initiative to upgrade the existing MERS999, delivering more efficient and swifter emergency responses in the future. “TM’s comprehensive role will cover network and platform infrastructure, call management, and other support services, allowing us to provide continuous efficacy to the public and emergency responders. This opportunity to revitalise our emergency services is another milestone in TM’s commitment towards Digital Malaysia by leveraging the advancement of AI, reflecting our aspiration to become a Digital Powerhouse by 2030.” Malaysia’s emergency responses have transformed significantly driven by the growing use of mobile and smart devices. The implementation of Malaysia’s world class NG999 system follows the latest international best practices such as the European Emergency Number Association’s NG112 and the National Emergency Number Association’s NG911 in North America. NG999 will also leverage advanced technologies including data analytics and AI to deliver swifter and more effective emergency responses. This ensures that in critical moments, emergency responders can make every second count. Tapping into the experiences of various Government and law enforcement agencies, emergency dispatchers and TM, the enhancement to the nation’s emergency call services is not just a technology upgrade but a reaffirmation of TM’s commitment to serve the nation. Aligning with the country’s increasing mobile usage, TM will introduce a new mobile app for NG999 that enables updates through text, photos and videos for registered users. This will enhance communications between callers and emergency responders, helping the latter in their tactical deployment.
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