04 Nov 2024
TM IS SUPPORTIVE OF INITIATIVES THAT ENHANCE THE BENEFITS OF 5G; HAS VAST FIBRE COVERAGE TO SUPPORT ITS IMPLEMENTATION
TM acknowledges the decision made by the Government on the 5G dual network. We remain supportive of initiatives that enhance the benefits of 5G technology for the rakyat, businesses, and the nation as a whole. We trust this will drive Malaysia's digital transformation, advancing connectivity, innovation, and economic growth across sectors.
As Malaysia’s leading fibre infrastructure provider, TM has extensive nationwide fibre coverage, robust digital platforms, and proven rollout experience. We leverage our core competencies to support the industry’s technological advancement, including the 5G ecosystem.
TM is committed to providing high-quality converged digital offerings across various segments of its customers. We remain focused on delivering 5G services and solutions to our consumers and business segments. Our priority is to ensure that all customers continue to have seamless access to reliable 5G services and ecosystem.
With a goal to be a Digital Powerhouse by 2030, TM is committed to playing a key role in building a digital nation, continuously supporting the 5G ecosystem, and driving digital innovation for all Malaysians.
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TM and Cybersecurity Malaysia join forces to strengthen national cyberspace resilience
Both companies will leverage each other’s expertise, technical capabilities and global best practices to create a safer and more robust cyber ecosystem. Telekom Malaysia Berhad (TM) via its enterprise and public sector business solutions arm, TM ONE, today sealed a Memorandum of Collaboration (MoC) with CyberSecurity Malaysia, the national cybersecurity specialist agency under the purview of the Ministry of Communications and Multimedia Malaysia (KKMM), to empower and strengthen the level of cybersecurity in Malaysia. The MoC was signed in a virtual event by Dato' Ts. Dr. Haji Amirudin Abdul Wahab FASc, Chief Executive Officer, CyberSecurity Malaysia and Imri Mokhtar, Group Chief Executive Officer (GCEO), TM. The ceremony was witnessed by General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) Chairman of the Board of Directors, CyberSecurity Malaysia and Tan Sri Dato' Seri Mohd Bakke Salleh, Chairman of TM. The event was also graced by the presence of YB Dato' Saifuddin Abdullah, Minister of Communications and Multimedia Malaysia. Commenting on key aspects of the memorandum, Tan Sri Dato' Seri Mohd Bakke Salleh noted: "We are honoured to collaborate with CyberSecurity Malaysia in this strategic initiative, which is aimed at elevating the nation's cybersecurity network and ecosystem and strengthening Malaysia's self-reliance in cyberspace. It is vital for the adoption of cybersecurity to be in tandem with the pace of transformation in order to secure our digital economy. Being a strategic partner, it is our pleasure to lend our expertise not just for this initiative but in Malaysia's mission to enhance its cybersecurity capabilities. This collaboration will enable both parties to enhance the ability of the public and business sectors to fend off cyberattacks that can come from all corners of the world and make cybersecurity a key thrust towards a sustainable digital economy, digital government and digital society. TM as the enabler of Digital Malaysia, is here to bridge the need for cybersecurity in order to successfully use cloud services; and to enable organisations to focus on their transformation journey, securely and comfortably." Meanwhile, General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) said, "As a cybersecurity specialist and technical agency, CyberSecurity Malaysia is strongly committed to ensure the e-Security aspects of the country and will continue to identify areas that could endanger national security and the well-being of the people. The main focus is to strengthen capacity through monitoring and providing effective response towards cyber threats and attacks to avoid major impact. With the signing of this strategic partnership, the principles and mechanisms of collaboration will enable both entities to merge and benefit from each other's technology and expertise, thus enabling both organisations to act as commercial strategic partners locally and internationally." The initiative between both parties includes the sharing of global best practices, leveraging each other's technical capabilities and is set to deliver optimal cybersecurity technology solutions to local enterprises and public sectors. TM's role encompasses offering end-to-end comprehensive cybersecurity solutions to both Malaysia and the world. This is delivered principally through CYDEC, which is a portfolio of active cyber defense capabilities, managed security products and services, powered by TM's Global Security Operations Center (GSOC). CYDEC is indeed paving the way for greater digital trust and cyber resilience in the digital era. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance and is well-positioned to secure and protect our nation's strategic Critical Network & Information Infrastructure (CNII). Another key aspect of this strategic collaboration is to explore the development of advanced security monitoring capabilities by tapping on TM ONE's extensive cloud infrastructure. Both parties will also endeavour to advance digital forensic capabilities and enhance incident response services. This will eventually feature cyber-outreach, a capability and capacity development programme, which will help to upscale the skillset and digital intelligence potential of Malaysia's public and private sector workforce. This MoC also signals the continued urgency of addressing the relentless surge of cyber threats impacting both the public and business sectors as a fundamental step to enabling a sustainable, safe and successful digital society. TM ONE CYDEC cybersecurity solution comprises four (4) key elements: Managed Security Service Provider – an end-to-end security solution and management in real-time through predictive protection on private or public networks Cybersecurity Subscription Service – a self-service Digital Risk Protection portal powered by a renowned global telecommunications player, Telefonica Digital Identity Services – provide authority certificates and digital signatures that comply with Malaysia's regulatory and legal systems Professional Services – offers holistic security consulting and assessment services on an organisation's cybersecurity strategy and landscape For further information on TM ONE CYDEC cybersecurity solution, visit www.tmone.com.my/solutions/cybersecurity-services and for more info on CyberSecurity Malaysia, visit www.cybersecurity.my.
TM Delivers Strong Performance Amidst Challenging Market Conditions in 3Q 2023
3Q 2023 Key Highlights (vs 3Q 2022) · Operating Revenue declined 2.6% to RM3.08 billion, due to market challenges · PATAMI grew 102.9% from RM265.2 million to RM538.2 million · CAPEX investment stood at 15.1% of revenue or RM1.38 billion, mainly for network infrastructure expansion KUALA LUMPUR, 23 November 2023 – Telekom Malaysia Berhad (“TM” or “the Group”) demonstrates resilience in the face of challenging market dynamics, delivering stronger financial performance in the third quarter ended 30 September 2023 (3Q 2023), compared to the corresponding period last year. This steadfast momentum solidifies TM’s position in the local and global telecommunications landscape. The Group’s Profit After Tax and Non-Controlling Interest (PATAMI) experienced a surge of 102.9% from RM265.2 million to RM538.2 million, against a revenue of RM3.08 billion primarily attributed to a lower tax impact and reduced net finance costs. The strong performance of two of TM’s lines of business, Unifi and TM Global played a pivotal role in this growth. Unifi’s fixed broadband subscription increased 4.6% reaching 3.12 million, while TM Global’s revenue increased due to heightened demand for both domestic and international data services. The Group’s year-to-date (YTD) Capital Expenditure (CAPEX) investment stood at RM1.38 billion or 15.1% of the overall revenue. This strategic allocation of resources is directed towards the nationwide network infrastructure expansion and enhancement of its regional submarine cable system. Reflecting on the 3Q 2023 performance, Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “I am pleased to announce the significant strides we have made amidst intensified competition. Our commitment to advancing quad-play convergence services, coupled with the introduction of attractive and competitive packages, enabled us to retain and expand our customer base, solidifying our portfolio as the true convergence champion. “Our relentless pursuit of improving mobile coverage nationwide aligns with our dedication to inclusivity, bridging the digital divide, and fostering widespread digital adoption. By ensuring our services are accessible to all, we contribute to creating a more connected and inclusive society. “Simultaneously, our aggressive expansion of data and network infrastructure is strategically positioned to meet the growing demands of our domestic market and attract more international players. This is a crucial step towards positioning Malaysia as a digital hub for the region, contributing significantly to the creation of a globally connected digital economy. “TM supports the recently launched New Industrial Master Plan (NIMP) 2030 and we are well positioned to unlock technological opportunities whilst driving innovation for the nation and key economic sectors. As we continue our journey towards humanising technologies, our commitment extends beyond services to the development and refinement of smart innovative solutions. It is not just about technological advancement and improving business outcomes but also about enhancing lives, bringing positive impact to the environment and society. “In summary, these initiatives underscore our goals to foster digitalisation and emerging technologies. Our comprehensive approach reflects TM’s position as a trailblazer in the ever-evolving landscape, with a clear focus on driving positive change and shaping the future of digital connectivity”, added Amar. LINES OF BUSINESS PERFORMANCE Unifi Drives Innovation and Maintains Growth Trajectory Unifi recorded 0.7% revenue growth reaching RM1.41 billion, propelled by effective convergence campaigns and robust customer retention activities. As leader of converged offerings, Unifi continues to elevate connectivity at home and on-the-go through the country’s best fibre network, superior 4G coverage and an expanding 5G nationwide footprint. Driven by vibrant content offerings, improved mobile coverage and competitive new packages, Unifi caters to diverse consumer lifestyles and digital experiences for Malaysians. Unifi received the Open Signal 5G Global Awards 2023, recognising it as one of the fastest 5G telcos in the world. Unifi Business serves close to 400,000 MSMEs nationwide and further strengthened its position as a preferred digital partner. Its diverse digital solutions help MSMEs build stronger brand presence and online visibility, enhanced by ultra-speed broadband internet and 5G mobile to empower their business. Looking ahead, Unifi is solidifying its true convergence leadership and powering the MSME digital ecosystem, driving continuous innovation for the nation’s connectivity needs. TM One Navigates Challenges, Continues to Drive Smart Innovation Despite intense competition, TM One remains a resilient and trusted partner for enterprises and the public sector. Recently, TM One forged a successful collaboration with the Selangor government to launch the Selangor Government Data Exchange (SelGDX) portal, positioning Selangor as the first state in Malaysia to develop a data-sharing platform across its 48 agencies and departments. The portal facilitates secure, fast, and accurate data sharing and processing with enhanced efficiency while fostering transparency and good governance. In August, CyberSecurity Malaysia recognised TM One for its role in safeguarding the Critical National Information Infrastructure through its Security Operations Centre and Network Operations Centre. The award reinforces TM One's commitment to protecting data and devices across all network environments, contributing significantly to national security and opens the door to new cybersecurity solution opportunities. Moving forward, TM One maintains its focus on managed converged next-gen connectivity, smart services, cloud and cybersecurity while remaining steadfast in providing fit-for-purpose solutions to enable industry digital transformation and economic growth. TM One is well positioned to support the recently launched NIMP 2030, dedicated to enabling innovative solutions for the nation and key sectors, spurring new opportunities and driving continuous innovation. TM Global Strengthens Malaysia position as the Preferred Digital Hub for ASEAN TM Global reported a 5.0% revenue increase to RM808.6 million from RM769.9 million, driven by encouraging demand for both domestic and international data services. TM Global actively contributed to Malaysia’s digital transformation through continuous deployment of 5G infrastructure, HSBB access and edge facilities nationwide. These facilities set the foundation for industry players to offer new innovative 5G solutions and industry specific use cases. Despite market challenges, TM Global mitigated the risk through strong collaborations with industry players in promoting wholesale broadband solutions to drive internet inclusivity for the nation. TM Global signed a Memorandum of Understanding with SK Telecom for the joint development of Multi-Access Edge Computing and participated in the Asia Link Cable System to enhance submarine cable capacity from Malaysia to Asia, amplifying inbound traffic, laying a solid foundation for the future of Malaysia's digital landscape. Looking ahead, TM Global remains focused on advancing 5G and broadband infrastructure, whilst expanding its submarine cable system and building regional scale in Content Delivery Network. It will further expand its edge and data centre capabilities, positioning Malaysia as the preferred digital hub for ASEAN. 2023 Market Guidance Revenue Growth Flat EBIT RM1.8bil - RM2.0bil CAPEX/Revenue 18% - 20% The Group is on track to achieve its 2023 market guidance, reinforcing its commitment to powering a digital future.
Telecommunications operators committed to JENDELA to deliver seamless digital connectivity for all Malaysians
Telecommunications operators Celcom Axiata Berhad, Digi Telecommunications Sdn Bhd, Maxis Berhad, U Mobile Sdn Bhd, Telekom Malaysia Berhad and TIME dotCom Berhad (collectively 'the Industry'), are fully committed to partner with the Government and make connectivity a basic utility to fast-track Malaysia's transition into a high-income digital society. The Jalinan Digital Negara (JENDELA) action plan announced recently by the Prime Minister of Malaysia, YAB Tan Sri Muhyiddin bin Yassin, will be the platform to achieve these aspirations by accelerating the country's digital connectivity through widespread deployment of mobile, fibre and fixed wireless access, and paving the way to 5G, under the 12th Malaysia Plan (2021–2025). The National Digital Infrastructure Lab: A collaborative effort aspiring to deliver connectivity for all The Covid-19 pandemic has triggered an urgency for Malaysia to address the 'new normal' and cater for future demands of connectivity as an enabler for all facets of life: The economy and people's livelihoods, education, business opportunities and building and connecting communities amongst others. To prepare for the future and to fulfill our Digital Malaysia aspirations, it is clear the Industry must aspire to enable everyone in this journey through quality and reliable connectivity. To this end, the Industry was a strong participant alongside the Malaysian Communications and Multimedia Commission (MCMC) in the National Digital Infrastructure Lab (NDIL), with the aim to collaboratively address how to deliver quality connectivity to all Malaysians. The outcome of the NDIL was a comprehensive digital infrastructure plan that accelerates improvements to coverage and quality of experience nationwide, optimises fixed, mobile and fit-for-purpose technologies; and paves the way for the eventual adoption of 5G technologies to enable the country's digital ambitions. JENDELA: Strengthening Malaysia's Digital Communications Infrastructure to Deliver Seamless Connectivity for all Malaysians The Industry will work closely with the Government to fast-track the nation's progress towards becoming a globally competitive, resilient and enriched digital society and economy through JENDELA. Phase 1 (now to 2022): An accelerated improvement plan for nationwide 4G coverage and 7.5mil fixed broadband premises; with consistent quality of experience for everyone As announced by the Prime Minister, JENDELA will be implemented in phases. Phase 1, which starts now until 2022, will optimise existing resources and infrastructure for both mobile and fixed connectivity to: Expand 4G mobile broadband coverage from 91.8% to 96.9% in populated areas; Increase mobile broadband speeds from 25Mbps to 35Mbps; and Enable as many as 7.5 million premises to access gigabit speeds with fixed broadband services. JENDELA will firstly prioritise strengthening the nation's existing fixed and mobile networks and building a strong foundation for the eventual adoption of 5G. This will also involve the gradual retirement of 3G networks at the end of 2021. To achieve the targets in Phase 1, the Industry will look at providing wider coverage and enhanced quality of experience by upgrading and building new 4G sites, and fiberising more premises. This will be driven by extending 4G mobile coverage in rural and remote areas, improving in-door coverage for urban and suburban areas, connecting more homes with fixed broadband via fibre and other fit-for-purpose technologies (e.g. Fixed Wireless Access (FWA) and satellite) to ensure widespread nationwide coverage and connectivity for all. Meanwhile, fibre providers will continue to support the industry with fibre backhaul for capacity to serve higher traffic demands expected on 4G and to ensure the fibre foundation essential for future technologies such as 5G. Phase 2 (Beyond 2022): Address the Digital Divide via Fixed Wireless Access (FWA) and pave the way for 5G Phase 2 of JENDELA involves utilising FWA and other fit-for-purpose technologies to address further gaps in the digital divide, as well as priming for the nation's eventual adoption of 5G technologies; which will take place once action plans under Phase 1 are achieved. The Industry will continue to educate the public on the potential of 5G and its capabilities, through use cases applied across verticals such as manufacturing, agriculture, education, healthcare, security transportation, consumer experience, environment and smart city development. These use cases will continue to be explored under the 5G Demonstration Projects (5GDP). JENDELA: A realistic, progressive digital connectivity plan to realise Digital Malaysia JENDELA is an accelerated improvement plan where all public and private stakeholders are equally invested to deliver. This is a shared aspiration for the whole country, driven by the Ministry of Communications and Multimedia (KKMM) and MCMC in partnership with the telecommunications operators, and other agencies at the federal, state, and local council levels. The industry believes that collaboration among all parties is crucial to facilitate infrastructure rollout in a coordinated manner, with minimal impact on civil works, the public, the environment, and all aspects of the ecosystem. We look forward to working together to fulfil the objectives of JENDELA and enabling widespread quality connectivity for Malaysians nationwide. The Industry will provide periodical updates to the public on the progress of JENDELA, including initiatives undertaken as part of journey towards its aspirations.
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