02 Sep 2018

unifi is now available in Mukah!

unifi is now available in Mukah! Article Header
General
Convergence Champion
UNIFI

TM continues to empower the digital transformation in sub-urban and undeveloped areas

 

Telekom Malaysia Berhad (TM) continues to strengthen its position as Malaysia’s Convergence Champion, bringing unlimited experiences, unmatched choices and unbeatable value to customers in Sarawak with its comprehensive suite of High Speed Broadband service offerings when the Company, through TM Sarawak recently expanded its unifi service to Mukah Division, in Mukah, Sarawak.

A launching ceremony to celebrate the milestone was held at the Resident Office for Mukah Division and graced by Hajah Hamdiah Haji Bakir, the Resident of Mukah Division, together with Jafer Sadig Abdul Lathiff, State General Manager, TM Sarawak and Awang Abdul Khairulannuar, Business Head, TM Sibu.

In her speech, Hajah Hamdiah said, “The unifi service offering in Mukah is timely as Sarawak is currently embarking on digital economy to further propel its economic growth. The telecommunication infrastructure to support high-speed internet connectivity needs to be made available in order for digital economy to be adopted successfully for the benefits of the business and residential communities in Mukah. As the nation’s trusted telecommunications services provider, with its extensive network and expertise, we believe TM is more than capable to facilitate our digital transformation journey. We hope TM will continue to further expand its unifi service throughout the state not only covering the urban areas but also the sub-urban and rural areas to bridge the digital gap with their urban counterparts.”

Meanwhile, Jafer Sadig said: “The expansion of TM’s unifi service in Mukah fulfills the demand from our customers and it will enable the local communities, specifically in Mukah, Sarawak to enjoy fully converged communications services; unifi Broadband, unifi Mobile, unifi Wifi and unifi TV. The availability of unifi in Mukah is hoped to spearhead Sarawak’s Digital Economy, bridging the digital gap, connecting people wherever they are via digital connectivity, encouraging online e-commerce, e-banking and e-payments; true to our brand promise of Making Life and Business Easier, for a better Malaysia. We also would like to take this opportunity to acknowledge the hard work and dedication of the entire Warga Keluarga TM who have made this achievement possible. As the nation’s key partner in supporting the Government’s inspiration of providing High Speed Broadband access with an affordable price, we are committed to transform the landscape of Sarawak with advanced telecommunications services to spur the economic growth via digital opportunities at the urban areas as well as the sub-urban areas.”

With this expansion, unifi is now available in Mukah in key areas which include Politeknik Mukah until Kingwood Resort, Menara Pehin which houses most of the State Government departments in Mukah including Regional Corridor Development Authority (RECODA) - the administrator for Sarawak Corridor of Renewable Energy (SCORE). The expansion will also include Jalan Orang Kaya Setiaraja and Jalan Petanak which will receive the service by end of September 2018. Further expansion will cover other areas such as Jalan Medan Setiaraja, Jalan Tellian, Jalan Hj Latip, Jln Kampung Pinang, Jalan Mohammad Fauzi, Taman Pelita Jaya and Jalan Mukah/Oya while other locations will be fiberised by unifi in stages.

“In line with the Broadband Improvement Plan, I’m also excited to share that our new unifi package, unifi Basic are now available for everyone at an affordable price of RM79 per month, bringing Malaysia in the group of other neighboring Asian countries (other than City State Countries) which offer fixed high speed broadband of 30Mbps at an affordable price,” Jaffer continued.

New unifi Plans

unifi is now available with simplified offerings in two (2) new plans to cater to the dynamic needs of all customers. The existing unifi Basic plan which offers the speed of 30Mbps (60GB quota) at RM79 per month is now open for all. Subscription to this plan will come with 17 free channels on playTV@unifi app which can be downloaded on Apple Store or Google Play. For customers who prefer unlimited quota to cater to their advanced digital lifestyle such as online entertainment, home surveillance, e-sports among others, the new unifi 100Mbps plan is available at only RM129 per month. This will come with unifi TV’s choice of premium entertainment packages with either Aneka Plus, Varnam Plus or Ruby Plus package.

In Sarawak, unifi is currently available at 24 areas comprising more than 172,000 premises passed in 24 areas such as Kuching, Samarahan, Sri Aman, Sibu, Bintulu, Miri, Limbang among others. To date, there are over 75,000 unifi customers in Sarawak. 

To find out more on unifi’s latest offerings, please visit unifi.com.my.

YOU MAY ALSO LIKE

09 Jul 2019
unifi enhances customer experience with country’s first integrated, digital app – myunifi for consumer and business

Consumer and business customers can now manage all their unifi accounts with one app unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM), continues  accelerating its digital innovation to deliver more #khabarbaik to its customers with the introduction of the country's first all-in-one new digital application: myunifi for both consumer and business segments. The myunifi app provides access to the unifi full suite of products and support services, consolidating Home, Mobile postpaid, wireless broadband, broadband (previously known as Streamyx) and voice all into one app for both consumer and business customers. The app is now available for download which allows customers to subscribe to unifi services, manage their multiple unifi accounts, get assistance through the self-troubleshooting guideline and live chat with our customer service agents. In addition, customers will be notified on the latest updates, can buy hotspot passes, top up unifi mobile data, voice and sms quota and as well as pay their bills conveniently. "The launch of myunifi app is yet another testament of our continuous commitment to deliver more #khabarbaik with our customers in mind. In fact, it is the country's first digital app in the telco scene that serves both our consumer and business customers with an integrated customer journey via a secured single login, offering them greater convenience in managing their accounts all under one app. Customers can also engage with us via any of our digital channels available through the app, from our community forum, social media or Live Chat. The answers to your queries are just one tap away and with our growing knowledge base community, customers will be able to interact as well as exchange tips and experiences with other unifi customers. The myunifi app gives you all that and more. Soon we will also introduce functions such as rewards management, self-troubleshooting tools and many more to further enhance our customers' experience," shared Moharmustaqeem Mohammed, Acting Executive Vice President, unifi. "In addition, myunifi app is enhanced with 'digitalme', a secured digital ID to facilitate the single sign-on not only to myunifi app, but also to the unifi.com.my portal and soon; other unifi apps as well. This is more #khabarbaik for our customers as we continue to innovate to address our customers' pain points digitally, making life easier for everyone." unifi has also enhanced its official website unifi.com.my to be as simple and seamless as possible. The website now offers a new browsing experience with an improved content structure to ease customer navigation; in accessing information, getting the latest updates on unifi's offerings and subscribe to the plans easily anytime, anywhere. The enhanced website also includes a tips and tricks section to assist customers to find quick solutions; where they can watch self-help videos to get answers on unifi service queries and get instant help via the Live Chat function. This complete suite of applications is all developed in-house and aimed to cater to the needs of our customers by allowing them to directly self-manage their own accounts, thus getting the best out of their unifi services.  The myunifi app is now available for free and downloadable via Google PlayStore and Apple AppStore. Customers are encouraged to download the app and get the super deal vouchers in the app. For our customers who still require a personalised service to subscribe or get assistance on unifi product and services, customers are welcome to visit any TMpoint outlets nationwide, where our helpful customer service officers are ready to assist you. To learn more about the latest unifi offerings, log on to unifi.com.my​

16 Jan 2022
Statement for Enquiries on unifi Mobile 5G

​We have received enquiries on when 5G will be available to our unifi Mobile customers. We would like to thank everyone for their excitement and support as we welcome this new era of unifi Mobile. Our goal is to provide unifi Mobile customers the best 5G experience we can offer. As such, we are currently doing extensive internal testing on our 5G service. At this point of time, we are unable to provide the actual date for customer trials. Watch this space for the latest updates on unifi Mobile 5G!

23 Oct 2023
Unifi TV Launches Original Content

Kuala Lumpur, 23 October 2023 – Unifi TV today launched Unifi TV Originals, its own original production to provide greater diversity and valuable content to its viewers. The series and movies line up are locally tailored to satisfy Malaysian viewers which include urban legends, folklore stories and social issues familiar to Malaysians. Customers will be able to enjoy Unifi TV Original series and movies starting with the first series of “Nak Dengar Cerita Hantu?” directed by Sabri Yunus and written by Sophillea. This is an 8-episode series of Malaysian urban legends and folklore tales passed down through generations. The casts featuring renowned local talents such as Namron, Beto Kusyairi, Nora Danish, Uqasha Senrose, Elizabeth Tan, Sean Lee, Thanuja and more will ensure the series remain a true Malaysian affair. Catch the premier of the series on 27 October 2023 with new episodes every Friday at 9.00pm, exclusively on DEGUP (Unifi TV channel 120).  Viewers who missed the 9.00pm time slot, will be able to catch the episode through Unifi TV’s Catch Up feature. The series can also be streamed over the Unifi TV app. Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi said, “We are excited to launch our Unifi TV Originals on DEGUP channel. These original productions allow us to compete with other content platforms and providers, offering diverse content to our viewers. This will also create opportunities to the local entertainment industry to showcase their work.” Partnering with local production houses; Golden Adventure Creative (Nak Dengar Cerita Hantu?), NS Star Sdn. Bhd. (Gemersik Berbisik series) and Nuansa Sdn. Bhd. (Bara Jiwa series) with well-known directors and cast like Sabri Yunus, Osman Ali, Amorizan, Elisya Sandha, Ezzrin Loy, Yasmin Hani and many more, Unifi TV aspires to produce high-quality and exciting content, for its viewers through Unifi TV Originals. “The rest of the original series spanning action, horror and thriller genres will be released in the next 12 months. Working with experienced talents in the industry will ensure the delivery of top-quality drama series and movies and we hope that this produces the best content for our Unifi TV subscribers while supporting development of the local entertainment industry,” concluded Anand. To find out more about Unifi TV and its current offerings, visit https://unifi.com.my/tv.  

NEWSLETTER

Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!​