02 Sep 2018
unifi is now available in Mukah!
TM continues to empower the digital transformation in sub-urban and undeveloped areas
Telekom Malaysia Berhad (TM) continues to strengthen its position as Malaysia’s Convergence Champion, bringing unlimited experiences, unmatched choices and unbeatable value to customers in Sarawak with its comprehensive suite of High Speed Broadband service offerings when the Company, through TM Sarawak recently expanded its unifi service to Mukah Division, in Mukah, Sarawak.
A launching ceremony to celebrate the milestone was held at the Resident Office for Mukah Division and graced by Hajah Hamdiah Haji Bakir, the Resident of Mukah Division, together with Jafer Sadig Abdul Lathiff, State General Manager, TM Sarawak and Awang Abdul Khairulannuar, Business Head, TM Sibu.
In her speech, Hajah Hamdiah said, “The unifi service offering in Mukah is timely as Sarawak is currently embarking on digital economy to further propel its economic growth. The telecommunication infrastructure to support high-speed internet connectivity needs to be made available in order for digital economy to be adopted successfully for the benefits of the business and residential communities in Mukah. As the nation’s trusted telecommunications services provider, with its extensive network and expertise, we believe TM is more than capable to facilitate our digital transformation journey. We hope TM will continue to further expand its unifi service throughout the state not only covering the urban areas but also the sub-urban and rural areas to bridge the digital gap with their urban counterparts.”
Meanwhile, Jafer Sadig said: “The expansion of TM’s unifi service in Mukah fulfills the demand from our customers and it will enable the local communities, specifically in Mukah, Sarawak to enjoy fully converged communications services; unifi Broadband, unifi Mobile, unifi Wifi and unifi TV. The availability of unifi in Mukah is hoped to spearhead Sarawak’s Digital Economy, bridging the digital gap, connecting people wherever they are via digital connectivity, encouraging online e-commerce, e-banking and e-payments; true to our brand promise of Making Life and Business Easier, for a better Malaysia. We also would like to take this opportunity to acknowledge the hard work and dedication of the entire Warga Keluarga TM who have made this achievement possible. As the nation’s key partner in supporting the Government’s inspiration of providing High Speed Broadband access with an affordable price, we are committed to transform the landscape of Sarawak with advanced telecommunications services to spur the economic growth via digital opportunities at the urban areas as well as the sub-urban areas.”
With this expansion, unifi is now available in Mukah in key areas which include Politeknik Mukah until Kingwood Resort, Menara Pehin which houses most of the State Government departments in Mukah including Regional Corridor Development Authority (RECODA) - the administrator for Sarawak Corridor of Renewable Energy (SCORE). The expansion will also include Jalan Orang Kaya Setiaraja and Jalan Petanak which will receive the service by end of September 2018. Further expansion will cover other areas such as Jalan Medan Setiaraja, Jalan Tellian, Jalan Hj Latip, Jln Kampung Pinang, Jalan Mohammad Fauzi, Taman Pelita Jaya and Jalan Mukah/Oya while other locations will be fiberised by unifi in stages.
“In line with the Broadband Improvement Plan, I’m also excited to share that our new unifi package, unifi Basic are now available for everyone at an affordable price of RM79 per month, bringing Malaysia in the group of other neighboring Asian countries (other than City State Countries) which offer fixed high speed broadband of 30Mbps at an affordable price,” Jaffer continued.
New unifi Plans
unifi is now available with simplified offerings in two (2) new plans to cater to the dynamic needs of all customers. The existing unifi Basic plan which offers the speed of 30Mbps (60GB quota) at RM79 per month is now open for all. Subscription to this plan will come with 17 free channels on playTV@unifi app which can be downloaded on Apple Store or Google Play. For customers who prefer unlimited quota to cater to their advanced digital lifestyle such as online entertainment, home surveillance, e-sports among others, the new unifi 100Mbps plan is available at only RM129 per month. This will come with unifi TV’s choice of premium entertainment packages with either Aneka Plus, Varnam Plus or Ruby Plus package.
In Sarawak, unifi is currently available at 24 areas comprising more than 172,000 premises passed in 24 areas such as Kuching, Samarahan, Sri Aman, Sibu, Bintulu, Miri, Limbang among others. To date, there are over 75,000 unifi customers in Sarawak.
To find out more on unifi’s latest offerings, please visit unifi.com.my.
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TM turns in revenue of RM5.78 billion YTD for 1H2018 amidst challenging environment
Key Highlights of 1H2018: Performance to-date: Group Revenue of RM5.78 billion Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) at RM1.61 billion Group Reported Earnings Before Interest and Tax (EBIT) stood at RM444.5 million; Group Normalised EBIT at RM433.0 million Group Reported Profit After Tax and Non-controlling Interests (PATAMI) was RM259.1 million; Group Normalised PATAMI stood at RM261.1 million Telekom Malaysia Berhad (TM) today announced its financial results for the first half of the year ended 30 June 2018. The Group posted revenue of RM5.78 billion year-to-date, 2.7% lower from RM5.94 billion in the corresponding period last year. This was primarily due to a decline in voice, data and other telecommunication related services as well as provisions recognised against wholesale revenue impacted by regulatory mandated access pricing. Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for 1H2018 was RM1.61 billion as compared to RM1.80 billion in 1H2017 mainly due to the lower revenue. Stripping off non-operational items, such as unrealised forex loss on trade settlement, Group Normalised EBITDA was 13.9% lower, at RM1.60 billion. Group Reported Earnings Before Interest and Tax (EBIT) for 1H2018 was RM444.5 million as compared to RM560.9 million in 1H2017. Stripping off some non-operational items, in particular unrealised foreign exchange loss on international trade settlement, normalised EBIT stood at RM433.0 million. Group Reported Profit After Tax and Non-controlling Interests (PATAMI) was at RM259.1 million, whilst Group Normalised PATAMI was RM261.1 million, after setting aside non-operational items such as unrealised forex impact on borrowings and international trade settlements. Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said: "The first six months of 2018 has been very challenging for us, from rapid developments in the market to increasing regulatory pressures. Given the current landscape, these events further add challenges to our financial performance. Being cognizant of the potential impact to TM, we had revised our 2018 Headline KPIs as well as Capex guidance in early July 2018. Alongside this revision, we also launched our Performance Improvement Programme (PIP 2018) as a broad initiative to overcome the headwinds. The PIP 2018 is guided by four (4) main pillars - Revenue Uplift, Sustained Profitability, Improved Cash Flow and Increased Productivity. We expect the regulatory and sector challenges to persist in the near-to-midterm and undertaking these PIP 2018 initiatives are necessary measures to ensure the sustainability of our business for the long term." The total capital expenditure (CAPEX) for 1H2018 amounted to RM710 million or equivalent to 12.3% of revenue. Of the total capex investment, 18% was allocated for Core Network, 59% was for Access, and the balance 23% for Support Systems. “Delivering convergence and going digital remains our priority. We will continue to focus on growth, yet be more prudent in our spending and sweat our existing assets. As such, we are also revising our capex guidance for the full year to 19 – 20% of revenue.” “We currently have 2.30 million broadband customers and in terms of convergence, we saw more customers moving up the value chain with having triple-play services and above, evidenced by our convergence penetration now at 47% compared to just 37% in 2Q 2017,” he added. At the media briefing, TM also announced that its unifi Basic plan, which is a 60GB broadband-only unifi plan will now be extended to everyone beginning September 2018 (no longer exclusive for households with income of less than RM4,500 per month). “Affordability and accessibility of quality highspeed broadband services is important to TM, and we are committed to lead the charge to unlock the potential of a digitally-savvy Malaysia. As such, we are happy to announce that we are extending the unifi basic plan to all,” he concluded. Comparison: Quarter-on-Quarter (2Q2018 vs 1Q2018 Results) For the current quarter under review, Group Revenue stood at RM2.94 billion, higher by 3.1% QoQ mainly attributed to an increase in data, internet and other telecommunication related services. Group EBITDA rose 10.3% QoQ to RM845.9 million from RM766.7 million the previous quarter. Stripping off non-operational items, such as unrealised forex loss on trade settlement, Group Normalised EBITDA was 5.9% higher, at RM823.4 million. Group EBIT grew by 27.2% QoQ to RM248.9 million from RM195.6 million in 1Q2018. On a normalised basis, EBIT improved by 9.6% QoQ to RM226.4 million from RM206.6 million in 1Q2018. Group PATAMI was at RM102.0 million, lower by 35.1% QoQ from RM157.1 million in the preceding quarter, whilst Group Normalised PATAMI was RM155.8 million QoQ, higher by 48.0% QoQ, after setting aside non-operational items such as unrealised foreign exchange impact on borrowings and international trade settlements. Comparison: Year-on-Year (2Q2018 vs 2Q2017 Results) For the current quarter under review, Group Revenue stood at RM2.94 billion, lower by 1.5% YoY mainly due to voice and data services. Group EBIT stood at RM248.9 million, lower by 3.2% YoY from RM257.1 million in 2Q2017. On a normalised basis, EBIT was lower by 25.6% YoY to RM226.4 million from RM304.5 million in 2Q2017. Group PATAMI stood at RM102.0 million, less 51.5% as compared to 2Q2017; whilst Normalised PATAMI also decreased 25.1% YoY to RM155.8 million from RM208.0 million in 2Q2017. Prospects for the Current Financial Year Ending 31 December 2018 The recent regulatory challenges and market environment have had major impact to the overall revenue estimates and earnings of TM Group in the current quarter. TM anticipates that the challenging environment will persist for both of our retail and wholesale segments. In the midst of these challenges, TM will continue our focus towards strengthening performance of our core business and operations.
TM 3Ducation Hackathon 2018 to empower digital innovation amongst Malaysia’s academic communities
Telekom Malaysia Berhad (TM) together with Creative Minds – a company specialised in Science, Technology, Engineering and Mathematics (STEM) education – recently joined hands to organise TM 3Ducation Hackathon 2018 at Malaysia Global Innovation & Creativity Centre (MaGIC), Cyberjaya, continuing their commitment in promoting education excellence particularly in STEM for the academic communities from local learning institutions as part of its Corporate Responsibility (CR) initiatives. 2-day hackathon event saw the participation of 150 participants from 95 learning institutions nationwide, including schools, matriculation centres, teaching institutions as well as academicians from universities, Government agencies and local technology companies. This event, held for its 2nd year, gathered Malaysia’s prolific academicians to discuss, generate ideas and solutions to solve problems via brainstorming sessions, forums and speaking slots by invited panel from the innovation industry specifically in the areas of Environment, Education and Social, including Nurul Izzah Anwar, Chairman of the Technical and Vocational Education and Training (TVET) programme. Commenting on the programme, Izlyn Ramli, Vice President, Group Brand and Communication, TM said, “Befitting of our position as Malaysia’s Convergence Champion, TM’s involvement in the promotion and adoption of STEM subjects among Malaysian students is a natural extension of our role in empowering Malaysia’s education system through innovation and digitalisation. We received tremendous support from participating students in the 3Ducation programme held for the first time last year. So we are continuing the programme this year and extended its reach to the academic communities from higher learning institutions nationwide. This programme provides a platform for the participants to meet, discuss and learn from each other as well as the industry experts in innovation. We truly hope that the experience gathered will promote academic excellence in STEM subjects through innovation amongst our students.” “As a corporate organisation that puts great emphasis on education and continuous learning, we will continue to focus on education, creating and implementing innovative programmes that will nurture and promote skills needed to create tomorrow’s innovative leaders. This 3Ducation programme is part of TM’s larger Corporate Responsibility (CR) initiatives under our three-pronged approach, namely education, community as well as nation building and the environment. TM has long been contributing and supporting the nation’s education field through scholarships and student sponsorships as well as school adoption programmes, across education levels, right from primary school to post graduate programmes.” Our support towards this programme also fits well with our role as the strategic partner in establishing the ecosystem for the Ministry of Education’s (MOE) digital transformation programme. As the key enabler for the national communications infrastructure, and the one and only capable of providing fully integrated telecommunications, ICT and digital services, TM looks forward to work with the Ministry and its agencies to accelerate the delivery of innovative digital services and solutions for the education sector towards building a knowledge-based workforce for the country. At TM, we are committed to bringing innovative technologies for the betterment of Malaysian education, true to our vision, “Making Life and Business Easier, for a Better Malaysia”,” she added. The TM 3Ducation Hackathon 2018 event is a continuation of last year’s TM 3Ducation programme which saw the participation of more than 300 students and 140 teachers from 78 schools where the students took part in a competition of producing innovative 3D designs using 3D modelling and printing skills to solve day-to-day challenges.
unifi set to bring more #khabarbaik news in 2019
unifi committed to raise the bar with positive changes via #khabarbaik movement unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM) today shared its plan for 2019 through its #khabarbaik movement, which is set to bring more good news Malaysians nationwide. The #khabarbaik movement was unveiled by Moharmustaqeem Mohammed, Acting Executive Vice President, unifi. Apa khabar? unifi says #khabarbaik The #khabarbaik movement represents unifi’s commitment to continue raising the bar on its products and services as unifi constantly innovates and understands its customers’ needs. unifi hopes that the movement will be a shift in attitude and approach that seeks to spread positivity, and this has been implemented internally since the beginning of 2019. #khabarbaik is the attitude that will be embraced by each and every employee of unifi that will translate to how the business is run and the positive changes it will bring to consumers and Malaysia at large. According to Mohar: “As we kick start the year 2019, this has been a very exciting juncture for unifi. Even as we continue to evolve as an organisation, our commitment has and will always be to enable digital adoption and a converged lifestyle for all – across all backgrounds and income groups. We have contributed a great lot to the country’s digital development and we think that is worth celebrating. In the meantime, we will continue to work hard to address customer pain points. We will keep listening and then, come back to market with more #khabarbaik. That is why the #khabarbaik movement is our way forward to serve Malaysia through our product offerings and design a better customer experience.” First #khabarbaik of 2019 Living up to its promise of delivering good news to Malaysia, unifi also unveiled the brand new unifi Mobile postpaid lineup, designed with every Malaysian in mind. “unifi aspires for every Malaysian household to be seamlessly connected to their favourite content and services. However, we understand that there is no ‘one size fits all’ approach as each member of the family will have different data consumption. From the teenager who consumes many videos on the move, parents with young ones that love to explore educational content online, to the grandparent who uses data primarily to keep in touch with their family members – unifi Mobile’s newest plans aim to enable every individual’s unique digital lifestyle, just at the right price points,” Mohar shared. With the latest unifi Mobile offering, ‘Adik’, who might not need as much data, can opt for a smaller mobile data plan of 2GB (1GB LTE + 1GB 3G) at only RM19. The unifi Mobile 19 plan also comes with five (5) minutes talk time and 25 SMS. Meanwhile, ‘Atuk’ or ‘Nenek’ could opt for unifi Mobile 29 and ‘Kakak’ can choose unifi Mobile 39 which offers 3GB (2GB LTE + 1GB 3G) and 5GB (4GB LTE + 1GB 3G) respectively – along with 50 minutes talk time and 25 SMS. As for those who are happy with 10GB data, they can subscribe to the unifi Mobile 59 plan that comes with 9GB LTE + 1GB 3G, 100 minutes talk time, and 25 SMS. These tailored plans will ensure that everyone has just the right plan they need – not too much, not too little. These new offerings will join unifi’s existing unifi Mobile 99 plan which offers never ending data, calls, and SMS. Now Malaysians will have more options to choose from when looking for a postpaid plan. The full range of unifi Mobile offerings are available for purchase on unifi’s website at unifi.com.my By introducing simpler and more affordable plans, open for subscription to all Malaysians, unifi is able to make internet connectivity more accessible to all citizens, ensuring that Malaysians from all walks of life are able to benefit from the digital lifestyle. “This is definitely aligned to what we hope to spread with #khabarbaik. It is our commitment to ensure that access to internet connectivity is affordable and seamless for all. We hope that by introducing value add plans like the unifi Mobile 19, we can enable more Malaysians to adopt digital technology into their lifestyle,” said Mohar. Updates on unifi turbo and Streamyx upgrades In another exciting update, aggressive speed upgrading exercise to unifi packages are currently ongoing for existing Streamyx customers residing in unifi coverage areas. Meanwhile, for Streamyx customers in non-unifi coverage areas, TM is committed to bring high speed broadband to them through alternative technologies by TM or other infrastructure providers. Where technology permits, TM is doubling the Streamyx speed at the same price of their current broadband plan. “In total, about 1 million are eligible for the turbo upgrading exercise. Existing unifi customers will see up to a tenfold speed boost with the turbo upgrades; from 10Mbps to 100Mbps, from 30Mbps to 300Mbps, from 50Mbps to 500Mbps, and from 100Mbps to 800Mbps – all at the same rates that they are currently paying. To date, we have successfully upgraded over 910,000 unifi customers and more than 66% of over 340,000 Streamyx customers residing in unifi coverage areas to unifi; at the same price of their current plan. The rest of the 130,000 Streamyx customers who have yet to grab this opportunity for the free upgrade are encouraged to do so. We aim to complete this speed upgrading exercise by March 2019. In the meantime, we do acknowledge that some upgraded customers are facing speed hiccups which we are resolving soonest possible,” Mohar elaborated. “In the coming year, we promise to deliver more #khabarbaik in the form of greater connectivity, seamless customer experience, and an all-round digital lifestyle to all parts of Malaysia,” he concluded. To learn more about the latest unifi offerings, log on to unifi.com.my
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