19 May 2023
Unifi Brings 5g Excitement and Immersive Experience to Communities in Klang Valley at the uni5g #Liveunstoppable Event
Unifi, the nation’s leader in converged fixed broadband, mobile, and lifestyle services, has today launched its UNI5G #LIVEUNSTOPPABLE event at Pavilion, Bukit Bintang.
Running from 19 to 21 May 2023, the event showcases 5G’s capabilities in delivering greater connectivity and empowering limitless opportunities in education, work, entertainment, music, gaming, and so much more.
The event will include not-to-be-missed opportunities for visitors to interact and learn from some of Malaysia’s favourite influencers such as Elizabeth Tan (on 19 May), MK Clique and Noki (on 20 May), and Vokey (on 21 May). They will also get to participate in UNI5G’s unique content creation experience by taking 3D video footage of themselves, with selected participants having the once-in-a-lifetime chance to be featured on the Pavilion Elite 3D LED Screen located in the heart of Kuala Lumpur.
Visitors could also win tickets to upcoming Liga Malaysia football matches, the latest Samsung Galaxy S23+ mobile phones, and limited UNI5G football jerseys, when they participate in Unifi’s TikTok #UnstoppableRap challenge, join in the longest #UnstoppablePlaylist on Spotify, and take part in other exciting activities.
“Malaysia is entering a new era of digitalisation, with today’s digital lifestyles and customer experiences demanding more robust and uninterrupted connectivity, any time anywhere. The UNI5G #LIVEUNSTOPPABLE event is an opportunity for us to bring immersive experiences to local communities and showcase how 5G will elevate their daily lives – be it in work, education, entertainment, as well as the empower the creation, sharing and consumption of digital content,” said Jasmine Lee, Executive Vice President, Unifi Mobile.
New and existing customers will be able to subscribe to the newly launched UNI5G Postpaid 89 Plan at the event, which comes with unlimited 4G & 5G data and unlimited calls. The Plan includes the option to own a brand new 5G smartphone with savings of up to RM1, 500, and the UNI5G Supplementary Plan as an add-on for only RM39 per line per month.
Priced below RM90 a month, Unifi’s UNI5G Postpaid Plan is one of the most comprehensive and value-for-money plans with unlimited 4G & 5G data, smartphone bundles and supplementary lines currently available in the market.
Prepaid users can also access UNI5G Prepaid Plans, including monthly unlimited 4G + 5G data for as low as RM35, with a chance to win tickets to Liga Malaysia football matches when they activate their new UNI5G Prepaid sim pack.
“While we have started by connecting with communities in the Klang Valley, we hope to engage and provide our services to more Malaysians. In the coming months, we will continue our efforts to bring fixed-mobile convergence solutions and 5G coverage to more communities nationwide, reinforcing our commitment to enabling a Digital Malaysia,” Jasmine concluded.
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TM R&D wins prestigious MSC Malaysia APICTA 2018 for the innovation of Smart Safety Helmet
Places TM R&D as the Champion of Research & Development in 2018 TM Research & Development (TM R&D), the research arm and a wholly-owned subsidiary of Telekom Malaysia Berhad (TM) recently won the Cross Category: Research & Development for its innovative Smart Safety Helmet during the 19th MSC Malaysia Asia Pacific ICT Awards (MSC Malaysia APICTA) 2018 organised by the National ICT Association of Malaysia (PIKOM). Winning this prestigious award places TM R&D as the champion of Research & Development in 2018. In addition, TM R&D has been selected to represent Malaysia in the Cross Category: Research & Development at the International APICTA Awards 2018 in Guangzhou, China. Present to accept the award was Dr. Sharlene Thiagarajah, Chief Executive Officer of TM R&D. Developed by TM R&D, Smart Safety Helmet is a data driven smart industrial or safety helmet, an Internet of Things (IoT) solution that provides live, wireless monitoring and array of sensors including accident impact and geolocation which can be used to perform various analysis towards creating a safer worksite. It sends telemetry to the cloud and processes the data for the benefit of the employer as well as the staff. It has all the safety helmet features, location tracking services, attendance, violation detection and a video camera for remote coaching and emergency observation of the workforce. This Smart Safety Helmet innovation is the first Smart Safety Helmet in Malaysia and it is now ready to be deployed for industry players across various sectors such as Oil & Gas, Construction, Chemical & Manufacturing Industry and many more. Commenting on the milestone achievement, Datuk Bazlan Osman, Acting Group Chief Executive Officer of TM said, “We are excited and thrilled to know that TM R&D has won the award. It was such a great honour and it is the first of many other innovations that will be introduced by our R&D arm. We are certainly proud of this recognition and TM R&D’s outstanding achievement in the ICT industry.” “TM will continue to introduce more innovative and converged propositions to empower Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and a Smarter Nation - delivering a seamless digital experience and integrated business solutions to cater to individual lifestyle and business communication needs - towards making “Life and Business Easier for a Better Malaysia”,” he added. Meanwhile, Dr. Sharlene shared, “It is indeed a proud moment for us at TM R&D, as well as for TM Group. We have received tremendous interest for its novel design and unique key features that promote safety and collaboration while working on the field, regardless of industry. The invention of this smart helmet without doubt will increase operational efficiency at the work place and enhance productivity level of the workforce.” The Smart Safety Helmet started off as a challenge in speed and innovation, where the team worked towards creating a first working prototype within two (2) weeks. It later became part of one of the five (5) pillars of smart solutions under the Memorandum of Understanding (MOU) signed between TM and Petronas to increase operational excellence and enhance customer experience. Gaining huge interests from large corporations, the Smart Safety Helmet was invited to be featured at the recent 4th Malaysia Oil & Gas Services Exhibition and Conference (MOGSEC) as part of TM’s product showcase. MSC Malaysia APICTA provides recognition to outstanding achievements of individuals, students, entrepreneurs, SMEs and organisations with operations in Malaysia who have contributed to the development of the MSC Malaysia initiatives or in building applications and services for the benefit of Malaysia. It recognises creativity, innovation, and excellence in the Malaysian ICT arena. MSC Malaysia APICTA also provides an opportunity and an ideal environment for individuals and companies to gain local, regional and international exposure through on-going promotional activities, and through participation at the international Asia Pacific ICT Alliance Awards (APICTA). Winners of the MSC Malaysia APICTA Awards will represent Malaysia at the annual International APICTA Awards. For more information about TM R&D and its products and services, log on to www.tmrnd.com.my
TM takes action to curb further Covid-19 spread; continues to serve the nation with essential services
Reactivates “Work From Home” nationwide following new cases recorded Telekom Malaysia Berhad (TM) today confirmed that since its previous announcement on 11 October 2020, ten (10) further positive cases of Covid-19 have been recorded amongst its employees; bringing a total of 13 positive cases thus far. The newly affected areas include Menara TM and TM Annexe 1 in Kuala Lumpur as well as at a network node in Rawang. This is in addition to the earlier affected areas of Menara TM ONE in Damansara, Kuala Lumpur and Kepayan office in Kota Kinabalu. From the 13 cases, the Company is pleased to announce that three (3) employees have been discharged from the hospital and quarantine centre they were admitted to, and are continuing their recovery and home-quarantine for 14 days. Meanwhile, the other ten (10) employees are currently receiving treatment. Following the new positive cases, detailed contact tracing is being carried out by the Ministry of Health (MoH), assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. TM immediately took the necessary actions which include immediate closure of the affected premises for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by MoH. The disinfection and sanitisation works at TM Annexe 1 and the network node in Rawang have been completed on 14 October 2020, Menara TM ONE on 13 October, while the work at Menara TM is ongoing and expected to be completed by 5.00 pm today. TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases there recently. With immediate effect, TM is also activating "Work From Home" (WFH) arrangements for all Warga TM nationwide until 31 October 2020. On Monday, TM had implemented the same for TM employees in Selangor, Kuala Lumpur and Putrajaya, ahead of the Conditional Movement Control Order (CMCO) announced. Commenting on the latest developments, Group Chief Executive Officer of TM, Imri Mokhtar said, "The sudden rise in cases amongst our Warga TM family, and indeed throughout the nation is of worrying concern. I join the Board, management and all Warga TM in praying for the speedy recovery of the affected employees as well as for the safety, protection and health of all Malaysians during these testing times. Meanwhile, we have taken immediate action and activated safety protocols for the buildings and areas affected. Most importantly for our employees, we are announcing working from home arrangements for all Warga TM nationwide effective today till the end of October. As TM provides essential services for the nation, our frontliners involved in critical functions serving our wide base of customers shall continue to work, adhering to the SOP guidelines from the authorities." "Over 4,700 critical function employees at our TMpoints, contact centres, field teams for service installation and restoration continue to lead the front line in serving our community, businesses and Government in the Red Zones. This is even more important especially when many Malaysians are now back to working from home. To all the TM frontliners and the TM Covid-19 Response Team (CRT), our highest appreciation for stepping up in the line of duty, and our prayers for your safety and protection," he added. TM is also providing free Covid-19 swab tests in collaboration with its panel of medical service providers for employees who may have been exposed to the virus. This is yet another proactive measure taken by the Company to curb the spread of the virus amongst its employees. Identified employees can undergo the test from 15 October 2020 onwards at a temporary drive-through facility set up at Menara TM. More facilities will be set up at other locations, if required. TM would also like to remind everyone at all times to keep safe social distance, hygiene and adhere to the SOPs as advised by the Government. The Company urges everyone who has any symptoms to seek medical attention and not risk further exposure to their loved ones and anyone else. TM wishes for the safety and health of all Malaysians nationwide; together may we return stronger.
As nation shows encouraging signs of recovery, TM posts strong results for first nine months of 2021 revenue up 6.8%, net profit increases 7.7%
Group Operating Revenue in Jan - Sept 2021 (YTD Sept) grew 6.8% to RM8.38 billion compared to the same period last year Continued focus in supporting the nation's sustainability and recovery has resulted in Telekom Malaysia Berhad (TM) posting a strong financial result in the first nine months of 2021. Fuelled by high demand for digital connectivity and solutions, TM continues its positive trajectory for the year with a solid performance in the third quarter (3Q2021). YTD Sept 2021 Financial Highlights (vs YTD Sept 2020) Solid revenue growth, with a 6.8% increase to RM8.38 billion, from RM7.84 billion in the same period last year. This achievement is driven by revenue increase from all lines of products, particularly Internet services which saw a 6.8% increase on the back of steady growth in fixed broadband customer base. Earnings Before Interest and Tax (EBIT) grew by 17.1% to RM1,414.8 million, from RM1,208.6 million as a result of revenue growth and continuous cost optimisation initiatives. PATAMI increased by 7.7% to RM815.3 million compared to RM756.7 million, following sound operating profits. Imri Mokhtar, Group Chief Executive Officer of TM commented: "Throughout 2021, we've focused our efforts to deliver digital connectivity and solutions in supporting the sustainability and recovery of our country. As a result, we are able to deliver another solid quarter of revenue and net profit growth. Our next focus will be on delivering enhanced customer experience and strengthening our digital offerings across all customer segments in unifi, TM ONE and TM WHOLESALE. With movement control restrictions in Malaysia continue to be eased and the economy gains momentum, we remain committed to serve the nation. We will continue to play our leading role in Malaysia's digitalisation drive outlined by the Jalinan Digital Negara (JENDELA) action plan, 2022 Budget and the 12th Malaysian Plan, including MyDIGITAL blueprint. As we continue our shift towards becoming a human-centred technology company, we will develop innovative solutions and drive digital adoption across our broad customer base of home, SME, corporate and Government customers – anchored on enhanced customer experience. Supporting this evolution, will be our new way of working at TM – focusing on increased productivity through digitalisation and process automation, upskilling of our existing workforce and welcoming new digital talents." Driving digital adoption and a new way of working in the post-pandemic era TM recorded the highest increase in unifi subscribers for three consecutive quarters. In the quarter under review, TM registered an additional 210,000 new unifi subscribers in both the consumer and micro, small and medium sized enterprise (MSMEs) segments. This record-breaking growth is fuelled by high demand for connectivity and digitalisation tools which have become an important necessity. To deliver this demand, TM has been adding higher number of broadband ports and delivering a wider fibre network coverage. This expansion has exceeded TM's committed targets in JENDELA action plan. The fast network rollout together with strong frontline support, a steady marketing push and speedy installation had cemented customer's confidence and trust. Beyond connectivity, unifi has steadily strengthened its entertainment proposition with the addition of 19 new content offerings comprising 7 content streaming services and 12 new channels. Supporting the Government's push to digitalise MSMEs, unifi registered encouraging increase of productivity and digital tools utilisation amongst its 375,000 MSME customers, leveraging the Government's Digitalisation Grant. Focusing on enhanced customer experience Customer experience remains our key focus across all segments and we continue to introduce new experience features and improvements in this area. For unifi customers, we continue to innovate and improve in the management of user experience. We now provide customers with a proactive early detection and intervention support for broadband connectivity and ensuring fast resolution of service. As a market leader, TM commits to a continued focus on customer experience, with progressive releases of more new experience leveraging on analytics. TM WHOLESALE was recently awarded the Best Asia Pacific Zero Outage Supplier by T-Systems amidst intense competition from other established telcos in the region. This recognition signifies TM's commitment and focus to provide the best quality service to our telco and hyperscaler customers. Enabling digital solutions in the Enterprise and Public sectors TM ONE remains steadfast in its commitment to realise the nation's MyDIGITAL blueprint and support efforts to rebuild the economy in both the Enterprise and Public sectors. New sales and contract renewal across the Enterprise and Public sectors are encouraging in the post pandemic recovery period with TM ONE providing digital connectivity and solutions for the Digital Community Centre in rural areas, regional cloud services and major financial institutions. TM ONE maintains its role as a trusted business partner driving digital transformation for Enterprise and Public sectors especially in business process automation via partnerships with global digitalisation partners such as SAP. Delivering network for the Industry TM WHOLESALE continues its "telco for telcos" role by providing wholesale services and solutions to all Malaysian licensed service providers. In line with the overall growth of broadband, TM WHOLESALE recorded high demand for its wholesale broadband service. As the primary mobile backhaul provider for the industry, TM WHOLESALE registered an increase in bandwidth utilisation of its Next Generation Backhaul service by major mobile telcos. This also positions TM as a capable enabler for Malaysia's 5G network deployment. Internationally, TM WHOLESALE continues to strengthen its partnership ecosystem with global telcos and hyperscalers, and has recorded significant growth of international bandwidth traffic. This is further complemented by the coverage increase of the global content delivery network (CDN) with more than 80 CDN nodes worldwide. TM WHOLESALE has also established a collaboration with a Tier 1 Internet Protocol (IP) transit provider – Tata Communications – to offer high-speed and reliable connectivity in the ASEAN region and open access to global enterprises. At the same time, we have successfully on boarded more than 15 major international hyperscalers and digital service providers in TM's core data centres. All of the above positions Malaysia positively as a digital and technology hub in ASEAN. A socially responsible Corporate Citizen TM played its part in supporting the fight against COVID-19 via various programmes. Overall, TM has contributed over RM9.5 million for humanitarian and community initiatives this year including to Tabung CERDIK and COVID-19 GLC/GLIC (GDRN) fund. TM also provided digital connectivity services to more than 400 PPVs nationwide, in addition to converting three of its premises into PPVs at its Multimedia University (MMU) campuses in Cyberjaya and Melaka, plus Kompleks TM Taiping. TM had also spent over RM16.0 million on several safety protocols and preventive measures across its customer operations to ensure the wellbeing of our frontliners and customers. These measures include providing personal protective equipment (PPE), weekly COVID-19 screening, UV air treatment and other workplace measures.
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