Zulkarnain Hassim, Assistant Manager, TM Miri (2nd from right), representing TM Sarawak handing over the mock cheque of the contribution to Raja Manikam, the Principal of SMK Medamit (2nd from left), flanked by Azizul Salfaizal Aziz, Assistant Manager, Corporate Responsibility, TM (left) and Dayang Rohani Bujang of TM Sarawak (right).

Telekom Malaysia Berhad (TM) recently lent a helping hand to one of its adopted schools, Sekolah Menengah Kebangsaan (SMK) Medamit, Limbang, Sarawak with a cash contribution of RM13,000.00 to help rebuild the school’s administration building which was destroyed in a fire recently.
Zulkarnain Hassim, Assistant Manager, TM Miri who represented Jafer Sadig Abdul Lathiff, State General Manager, TM Sarawak handed over the cash contribution to Raja Manikam, the Principal of SMK Medamit.
Commenting on the initiative, Jafer Sadig said; “We hope this contribution will assist and alleviate some of the school’s burden to rebuild its administration building as well as to purchase the necessary office equipment, especially with the school’s new season has already begun. TM will continue to support and lend a helping hand to those in need in any way possible, including towards a nation-building cause through sustainable initiatives. Furthermore, SMK Medamit is one of the schools under TM Adopted School programme which is part of TM’s Corporate Responsibility initiative.”
Meanwhile, members of the public can contribute to Tabung Bantuan Kebakaran SMK Medamit, which was launched via TM’s e-donation application called ‘Ensani’.
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TM reports operational improvement for 3Q2018 despite challenging environment
Key Highlights of 3Q2018: Group Revenue of RM2.95 billion Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) at RM941.4 million Group Reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million from impairment of network assets Key Highlights of YTD 2018: Group Revenue of RM8.73 billion Group EBITDA at RM2.55 billion Group Reported Profit After Tax and Non-controlling Interests (PATAMI) at RM83.5 million Announces Revised Dividend Policy Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2018. The Group saw steady operational performance, amidst heightened challenges in its operating environment, namely industry and market challenges impacting its revenue. The Group held revenue steady, at RM2.95 billion in 3Q2018, 0.3% higher from RM2.94 billion in the previous quarter, on the back of higher data as well as other telecommunication related services revenue. Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for 3Q2018 grew 11.3% to RM941.4 million as compared to RM845.9 million in 2Q2018 mainly due to lower operating costs. Group Normalised EBITDA, which excludes non-operational items, increased 13.1%, at RM930.9 million. However, due to impairment loss on wireless and fixed network assets, the Group recorded Loss Before Interest and Tax (LBIT) at RM631.8 million for 3Q2018. Without the reported impairment and other non-operational items, the Group’s Normalised Earnings Before Interest and Tax (EBIT) is at RM315.6 million for 3Q2018, a 39.4% increase against Normalised EBIT of RM226.4 million in 2Q2018. Consequently, the Group reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million compared with RM102.0 million Profit After Tax and Non-controlling Interests (PATAMI) in the prior quarter. TM’s core net profit, or Normalised PATAMI excluding non-operational items, stood at RM266.4 million, a 71.0% improvement sequentially. The total capital expenditure (CAPEX) investment for the first nine months of 2018 at RM1.32 billion, or 15.1% of revenue. This is within TM’s full year capex guidance of 19-20% of revenue. By asset type, access comprised 62% of total spending, followed by core network at 15% and the remaining 23% was for support systems. Imri Mokhtar, Acting Group Chief Executive Officer, TM said: “We continue to face various headwinds from competitive market dynamics. Nonetheless, we held revenue steady over the quarter, and saw our cost reduction initiatives bearing fruit, by recording improved operational performance for QoQ and YoY. However, in light of the continued pressure from industry and market challenges and its impact on our revenue thus far, we have taken a prudent view, by undertaking the impairment of our network assets – this resulted in close to a RM1.0 billion impairment loss this quarter.” “The operational improvement in 3Q2018 is testament to the Group’s commitment to the four (4) pillars of our Performance Improvement Programme (PIP 2018) - Revenue Uplift / Preservation, Sustained Profitability, Improved Cash Flow and Increased Productivity that will navigate us through these headwinds. We are rationalising our business, reducing operating costs and focusing our resources on the opportunities that will have the most impact,” Imri elaborated. “We currently have 2.29 million broadband customers and our unifi customer base continues to grow at 1.26 million as at end of 3Q2018 as compared to 1.06 million as at the end of the corresponding quarter last year. In terms of convergence, we saw more customers moving up the value chain with having triple-play services and above, evidenced by our convergence penetration now at 48% of TM’s household penetration compared with 39% this time last year,” he added. “We will continue to strengthen our products and services portfolio and we are stepping up how we aggressively compete in the market, with greater sales and Go-To-Market activities on the ground. We are also working hard to reach more customers with various fit-for-purpose technologies to ensure that everyone can have the benefit of higher broadband speeds and enhanced experience. On top of that, we also have continuous engagements with the Ministry and the regulator to work toward mutually beneficial outcomes - for an improved broadband experience and help build a more balanced and inclusive digital nation, whilst at the same time balancing the business sustainability of the Group and the interests of our other stakeholders.” TM also announced a revised dividend policy which states that the Company intends to distribute yearly dividends of 40 to 60% from its PATAMI. Dividends will be paid depending on overall business and earnings performance, capital commitments, financial conditions, distributable reserves and other relevant factors. The dividend policy will take effect from the next dividend declaration. “This is a matter of great importance to us. In light of the current operating landscape and after careful consideration of the potential impact on our earnings alongside our efforts to transform the Company to adapt thereto, the Board has determined the review of our dividend policy to support TM’s long-term strategic objectives.” As Malaysia’s Convergence Champion, TM remains committed to fulfilling Malaysians’ digital and communication needs of all customer segments i.e., consumer, SME, corporate enterprises, public sectors, access seekers etc via our business clusters, unifi (consumer & SME), TM ONE (Enterprise and Public sectors) and TM Global (Global and Wholesale). Prospects for the Current Financial Year Ending 31 December 2018 The recent industry challenges and market environment have had major impact to the overall revenue estimates and earnings of TM Group in the financial year. TM anticipates that the challenging environment will persist for both its retail and wholesale segments. In the midst of these challenges, TM will continue to focus towards strengthening performance of its core business and operations.
TM gets prepared ahead of the upcoming monsoon season with swift water safety and humanitarian response training
Training to Upskill TM Volunteers and GDRN Members Towards Disaster Preparedness Telekom Malaysia Berhad (TM) under its Corporate Responsibility (CR) initiatives once again provides a humanitarian response training for the Company’s volunteers as well as to members of the GLC Disaster Response Network (GDRN) ahead of the upcoming monsoon season. The Company recently organised the training session, titled “GDRN Swift Water Safety and Humanitarian Response” as part of its initiatives for disaster preparedness in Malaysia. The four-day training – which featured certified trainers and speakers from the National Disaster Management Agency (NADMA), Ministry of Defense and United Nations Humanitarian Response Depot (UNHRD) – was aimed at strengthening the participants’ humanitarian capabilities and minimising the loss of life and damage to properties and the environment during a disaster. The session saw participation of over 30 participants from TM, GDRN members from Axiata Berhad, Pharmaniaga, Malaysia Airport Holding Berhad (MAHB), Yayasan Hasanah and Yayasan Sime Darby. In addition, more than 30 volunteers from Volunteer Malaysia (VM) - formerly known as iM4U - also took part in the simulation exercise, under the coordination of Azura Ibrahim, a trainer from World Food Programme – UNHRD. Izad Ismail, Head of Corporate Responsibility & External Stakeholder Management, Group Brand and Communication, TM who attended the programme commented: “This training follows a series of previous successful training, from the Disaster Preparedness Training in 2015 and Humanitarian Logistics and Supply Chain Management Training in 2016. This year, we aim to continue providing the knowledge and skills essential for disaster preparedness and humanitarian response. This time around, the focus was on swift water safety. As we cannot predict where or when the next disaster will strike, we need to always be ready. Past experiences have taught us on the importance of working together in emergency response efforts in order to reduce and mitigate disaster risks and wastages. So the disaster scenario simulation exercise conducted during the training allows for a realistic response to potentially real disasters.” “This training also serves as a platform to integrate the functions and responsibilities within TM itself, GDRN members and relevant Government Agencies in leveraging resources effectively during disaster situations. We hope that this pro-active approach focusing on preparedness will help to improve the emergency response efforts if the actual situation occurs,” he added. The training provided the participants with an in-depth understanding of emergency relief works which include the standard operating procedures, logistics, fleet, supply chain and warehouse management as well as personal health, safety and security risks during disasters. Besides that, the participants were also exposed to Swift Water Swimming, Basic Swift Water Safety and Rescue and Basic Boat Paddling.
Communities in Sri Aman can now enjoy TM’s unifi high speed broadband service
unifi, Telekom Malaysia Berhad (TM) Group’s premier Convergence Communications Services Provider is officially made available in Sri Aman, Sarawak with the recent launch of the high speed broadband service in the area - further strengthening TM’s presence as Malaysia’s Convergence Champion, bringing unlimited experiences, unmatched choices and unbeatable value to more Malaysians. The launch was officiated by Y.B. Dato’ Masir Kujat, Deputy Home Minister who is also the Member of Parliament of Sri Aman, together with Jafer Sadig Abdul Lathiff, Acting State General Manager, TM Sarawak. Speaking at the event, Jafer said, “The launch of unifi in Sri Aman signifies our milestone in the deployment of unifi to towns outside the major cities of Sarawak. This initiative directly supports the state’s Digital Economy Transformation agenda and as Malaysia’s Convergence Champion, TM is committed to empower our customers across all segments, delivering an enhanced digital lifestyle to more Malaysians. By making unifi available in Sri Aman, TM does not only reach out to our customers, but also to enable the local communities, particularly here in Sarawak to experience TM’s full suite of offerings. With the speed of 100Mbps, our unifi packages will definitely enable you to do so much more!” “We are committed to continue empowering a digital lifestyle for all Malaysians by offering comprehensive suite of converged services across all segments – fixed, mobile and nomadic. As technologies evolved, we offer steady reduction in price per Mbps over the years hence increasing our customers’ affordability. For local businesses, TM is excited to be an enabler and accelerator of your business opportunities so your business can grow and expand beyond boundaries. TM as the trusted partner in nation-building initiatives, has been investing in sub-urban and rural areas in addressing digital divide for national interest and we remain steadfast in our role as the country’s key enabler for national communications infrastructure,” Jafer elaborated. Meanwhile, YB Dato Masir Kujat said, “The unifi service offering in Sri Aman is timely considering the state of Sarawak is currently embarking on digital economy to further propel its economy growth. In order for digital economy to be implemented successfully, the telecommunication infrastructure to support high-speed internet connectivity needs to be made available with the latest fiber optic technology. The network has to be extensive throughout the state not only covering the urban areas but also the sub-urban and rural areas. This is to ensure that the rural communities are not left behind in experiencing the high-speed internet hence reducing the digital gap with their urban counterparts.” Besides the existing unifi LITE, ADVANCE and PRO plans with speeds of 100Mbps, TM is currently offering unifi edu and unifi ebiz packages specifically for students and e-entrepreneurs. The unifi edu package offers broadband access that comes with unifi wifi at an attractive price to support the development of youth and IPT students with access, which they can utilise to further improve their academic performance, wherever they are at their convenience. Meanwhile, in addressing the needs of key economic drivers such as technopreneurs, as well as to support the local SMEs and start-ups, unifi ebiz pack was introduced with the addition of ICT solution add-ons such as Instaweb, a helpful tool that enables self-built business websites and analytical capabilities to help boost their online businesses. For unifi customers who wish to remain connected even when outside their home, TM has recently launched ‘i-foundit!’ app where customers can access unifi wifi at over 7,300 unifi wifi hotspots (and growing!) nationwide. The 'i-foundit!' app can be downloaded via Google Play Store or Apple App Store for free. For more information on how TM can make your life and business easier, visit www.tm.com.my .