21 Jul 2022
TM to accelerate fibre deployment in Sabah, targeting 58% state coverage by 2025
Building on its commitment to support the Sabah Maju Jaya aspiration, TM will accelerate its fibre deployment, targeting a minimum of 145,000 premises to be connected in the next three (3) years from 2022 – 2025, achieving 58% of fibre coverage in the state.
These targets, along with other matters, were shared during an engagement initiative by TM’s leadership with the Chief Minister of Sabah, YAB Datuk Seri Panglima Haji Hajiji Haji Noor today, in an effort to foster a stronger relationship with the state government and various stakeholder groups in Sabah.
The delegation, led by Imri Mokhtar, Group Chief Executive Officer, TM shared updates on TM’s activities in the state as part of its effort to bring seamless connectivity and digital solutions to the population, business community, industry and the public sector. TM has invested more than RM1.1 billion in CAPEX in Sabah since 2012 towards improving connectivity and fiberisation in the state. With a total of 32,000km fibre optic cables statewide, TM has connected close to 282,000 premises in Sabah, in addition to the rollout of 59 fibre connectivity sites at schools in the state which serve as Points Of Presence (POPs). Cumulatively, TM has deployed over 600,000km fibre optic cables nationwide, and will continue to expand in line with the implementation of JENDELA.
Also shared during the visit were TM’s various initiatives to improve browsing experience of customers in Sabah. To enable faster content downloading and reduced latency, TM deployed the TM internet exchange (TMiX) nodes locally in Kota Kinabalu and Penampang as well as upcoming ones in Inanam, Kinarut, Menggatal and Putatan, expected to be ready by December 2022. The company will also enable content localisation, where OTT players can place their content servers in Penampang, establish a Content Delivery Network (CDN) node and implement an International Gateway (IGW) in the district by Q1 2023.
“As a human-centred technology company, TM is ready to play the role of a strategic partner in realising Sabah’s digital agenda in multiple ways, including developing competitive and competent digital talents for Sabah’s Digital Economy through scholarships, education collaboration with MMU as well as job opportunities,” said Imri.
TM is also ready to collaborate and offer comprehensive custom digital solutions to Sabah’s public sector and business community, with Digital Government, Digital Marketplace, unifi Business Club as well as its comprehensive Cloud, Data Centre and Cybersecurity offerings, in addition to its suite of Smart City solutions.
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unifi TV service disruption nationwide, service estimated to resume later this evening
At approximately 9:50pm on 3 January 2022, unifi TV services experienced service disruption nationwide due to impact to the power system triggered by a fire that affected the “Uninterruptible Power Supply” (UPS) equipment at TM IT Complex in Cyberjaya. The Fire and Rescue Department of Malaysia (Bomba) took control of the situation to extinguish the fire and ensure the safety of the premises. We have received the necessary building assessment and clearance from Bomba at 4.00am. The building block was not in full operation at the time, with only a small number of employees on site. There have been no reports of injuries. The cause of the fire is unknown at this stage and TM will fully cooperate with any investigation as required by authorities. An immediate announcement has been released on TM’s social media channels to notify our affected customers and we have since ramped up our customer service engagements to attend to calls and enquiries. This incident has caused unifi TV service interruptions affecting close to 300,000 of our unifi TV viewers. Other TM and unifi services are not affected. We are working tirelessly with our contractors and engineering teams to ensure that services are being restored gradually, with power restoration expected to be completed by 12 noon today. unifi TV is estimated to resume its services by 3.00pm today. However, TMpoint Cyberjaya will remain closed temporarily due to low power supply. We apologise for any inconvenience this may have caused our customers, and will continue to prioritise the safety and well-being of our employees and contractors during this restoration process. More regular updates are available on TM’s social media channels, or visit our website at https://unifi.com.my/unifi-alerts for updates.
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