- As the only home-grown Cloud Service Provider (CSP) appointed on the MyDIGITAL panel, TM via TM One will provide end-to-end solutions to support Government agencies' digital journey.
- TM One set to ensure a seamless journey for MyDIGITAL's Cloud Transformation Plan, leveraging on its comprehensive experience in Data Centre, Cloud, Cybersecurity and Connectivity
Following the recent appointment of Telekom Malaysia Berhad (TM) as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL – Malaysia Digital Economy Blueprint (MyDIGITAL) together with the appointed Managed Service Provider (MSP), its enterprise and public sector business arm, TM One has announced its readiness to serve the public sector with its end-to-end cloud infrastructure and services, Cloud α (pronounced as Cloud Alpha).
The announcement of the appointment was made by YAB Tan Sri Dato’ Sri Haji Muhyiddin Haji Mohd Yassin, Prime Minister of Malaysia at the virtual launch of MyDIGITAL on Friday.
TM, via TM One, has its own state-of-the-art core Data Centres and Cloud infrastructure equipped with full data residency, locality and sovereignty in Malaysia.
Commenting on the appointment, Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One said, “We would like to congratulate the Government for this milestone MyDIGITAL blueprint. We are especially honoured to be only Malaysian-owned CSP appointed on its panel and thank the Government for entrusting us to play a significant role in its digital transformation journey, and for its confidence in TM’s cloud capabilities at par with the other global CSPs. We are well primed to accelerate the public sector digital transformation with our comprehensive suite of smart solutions covering connectivity, cloud, data centres and cybersecurity.”
“Cloud is the technology foundation that will enable the Government to roll out new innovations, achieve cost efficiency and enhance its public service delivery to all Malaysians. We are committed to complement and enhance the Government’s existing cloud infrastructure with TM ONE Cloud α. It is ideally suited to provide the technology and services needed to realise the MyDIGITAL aspirations and propel our country towards a full-fledged Digital Nation by 2030 – and a more digital society, digital business and digital government. This is befitting TM Group’s unique role as the enabler of Digital Malaysia,” Ahmad Taufek added.
Cloud α features a cloud management platform to manage multi-cloud deployments, thereby enabling integration with the Government’s own cloud infrastructure as well as other public cloud services. It also includes comprehensive Cloud Professional Services that ranges from cloud design planning, migration assessment as well as other advisory and consulting services to facilitate customers’ cloud adoption journey.
Today, TM ONE has established itself as a leading end-to-end cloud and data centre service provider serving public sector and enterprise customers. It currently has seven (7) data centres with four (4) of them certified by the Uptime Institute as Tier III that provide world class Cloud services, Artificial Intelligence (AI) and advanced cybersecurity.
In addition, TM ONE through CYDEC – its cybersecurity solution helps Malaysian enterprises and public sector institutions build digital trust and cybersecurity resilience, by managing five (5) key areas of risk – cybersecurity, compliance, privacy, ethics and social responsibility. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance.
For further information on TM ONE end-to-end digital solutions, visit www.tmone.com.my
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KUALA LUMPUR & KUCHING, 26 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, and Sarawak Digital Economy Corporation Berhad (SDEC) have announced the next phase in their strategic partnership to elevate Sarawak’s digital economy, digital society, and government services through enhanced connectivity. The parties recently exchanged a master service agreement to expand Sarawak’s digital infrastructure, aimed at enhancing connectivity and accelerating the adoption of advanced technologies and smart services in driving the state’s digital transformation. The collaboration aligns with the Sarawak Digital Economy Strategy and Post-COVID Development Strategy 2030. This collaboration includes TM One’s Metro-E solution, a flexible, secure, and high-performance bandwidth connectivity scalable to up to 10 Gbps. Its dedicated access for critical applications, proactive security monitoring and nationwide coverage addresses the service levels needed for enterprises and government agencies alike. Shazurawati Abd Karim, TM One’s Executive Vice President, said, “We are pleased to partner with SDEC in advancing Sarawak’s digital transformation. The Metro-E project will bolster Sarawak’s digital economy, fostering innovation, improving access to digital services and bridging the digital divide across locations. High-speed connectivity at these 81 sites is essential for the adoption of advanced technologies, improving customer experiences and operational efficiency. This collaboration solidifies TM One’s commitment to Sarawak’s sustainable long-term growth and digital aspirations, aligning with the state’s 2030 strategies.” The five-year project will also deliver high-speed internet connectivity to underserved and rural areas, supporting key sectors such as education, healthcare, and local businesses. This will facilitate cloud computing, telemedicine, online education, and a variety of other digital solutions, furthering Sarawak’s digital progress. The partnership reaffirms TM One and SDEC’s commitment to transform Sarawak, empowering local communities and businesses, as well as enhancing government services through digital technologies. This collaboration is another milestone in TM’s commitment to enabling Malaysia’s digital transformation and to lead industry growth through digitalisation and sustainability, a pivotal part in TM’s efforts towards becoming a Digital Powerhouse by 2030.

Employees of TM at Menara TM One, Damansara and Kepayan, Kota Kinabalu tested positive for Covid-19
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Bank Islam appoints TM One as digital partner to accelerate its digital transformation
Bank Islam aims to become Malaysia's leading bank for social finance and digital Islamic bank of choice by 2021 TM One's digital solutions and professional services optimises business operations to realise Bank Islam's transformational strategy Comprehensive digital solutions such as data centre and Cloud α (Alpha) services, big data analytics and cyber-security solutions set to enhance Bank Islam's IT infrastructure and Centre for Digital Experience (CDX) digital banking products Telekom Malaysia Berhad (TM) via its enterprise and public sector business solutions arm, TM One, today signed a Memorandum of Understanding (MoU) with Bank Islam Malaysia Berhad (Bank Islam), for the appointment of TM One as the preferred digital partner in realising Bank Islam’s transformational strategy. The MoU was signed by Mohamed Iran Moriff Mohd Shariff, Chief Operating Officer of Bank Islam and Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One. Commenting on the collaboration, Ahmad Taufek said, “We are honoured to be given the opportunity to extend our digital expertise to Bank Islam. We are fully aware that digital transformation, data security and protection are the top priority, especially for the banking sector. This provides the best digital experience to their customers, particularly in these times where digital transactions are increasing exponentially. With this agreement in place, we can provide Bank Islam with the latest and secured digital solutions and infrastructure to support its transformation journey. Solutions such as cloud, cybersecurity and big data analytics will drive Bank Islam’s process optimisation, enabling omni-channel and data monetisation agenda, leading to cost optimisation and productivity uplift.” “At TM One, we aim to take transformation forward for our enterprise and public sector customers, such as Bank Islam in realising their digital aspiration. This befits our role as part of TM Group, as the enabler of Digital Malaysia,” he added. Chief Executive Officer of Bank Islam, Mohd Muazzam Mohamed said, “As Bank Islam is embarking on a new endeavour by becoming Malaysia’s First Public Listed Islamic Bank, we are taking steps in pursuing the latest technological advancements in facilitating the affairs of the institution with our stakeholders. The partnership with Malaysia’s leading integrated telecommunication company such as TM will complement the Bank’s effort to constantly improve our functions and the services we provide to the customers, thus further fulfilling market’s need and expectations. This effort will then catalyse the growth of the Bank and the Islamic banking industry as a whole.” He adds, “We are very excited and look forward to a meaningful partnership with TM, via TM One as digitalisation will enable core infrastructure that will support Bank Islam’s key strategic pillars of Sustainable Prosperity, Value-based Culture, Community Empowerment, Customer Centricity, Real Economy as we move forward.” The collaboration between both parties is aimed at further exploring TM One’s role in becoming the primary digital solutions provider to Bank Islam for digital infrastructures such as data centre and Cloud α (Alpha) services, as well as big data analytics and cyber-security solutions. These solutions will intensify Bank Islam’s IT infrastructure and Centre for Digital Experience (CDX) digital banking products, by allowing new buying experience, away from the traditional banking approach. This partnership combines the strength of both companies that will pave the way to accelerate Bank Islam’s transformational strategy. For further information on TM One, visit www.tmone.com.my and for more info on Bank Islam visit www.bankislam.com